We had a relaxing 7 days at the Ramada Benoa. The garden was beautiful, our room was satisfactory and the massages were great.
Unfortunately, there were a number of aspects of our stay which were not so good.
The bathroom was very tired with cracks in the vanity and a toilet which didn't flush properly.
We were also disappointed by the value of the promotional dinners. We had the Bali buffet which was very disappointing and NOT good value. There was a very limited choice of main dishes and some of the food was inedible. We were also disappointed by the Bbq. The actual bbq was some sausages and some very thin satay sticks. Our satay took 45 minutes to cook!!
Overall although the staff were very friendly the service was very disorganised. It took a long time for orders to be completed. Breakfast was very disorganised. The staff were lovely but did'nt have specific roles so were running around trying to get things done. One one morning when there was a conference group we waited for a table, collected a juice, put it on out table and then went to get something to eat. When we returned our table had been given to someone else!
There are many places to stay in Bali. The Ramada needs to improve or people won't return.
- Official Description (provided by the hotel):
- The Tanjung Benoa Beach Resort - Bali is located at the tip of the Tanjung Benoa peninsula, which is a haven for watersports such as parasailing and snorkeling. The hotel is a 10-minute drive from Nusa Dua and a 40-minutes drive from the airport via the Bali Mandara Toll Road. The Tanjung Benoa Beach Resort - Bali offers 185 rooms, including one- and two-bedroom villas, as well as generously-sized Deluxe rooms with balconies that provide views of manicured gardens and the hotel's two outdoor swimming pools. Other facilities and amenities include outdoor Jacuzzi, a children's playground and Amadapa Spa, which offers aromatherapy treatments using traditional ingredients. ... more less
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- Also Known As:
- Ramada Resort Benoa Bali Hotel Tanjung Benoa
- Ramada Benoa Bali
- Ramada Nusa Dua
- Nusa Dua Ramada
- The Tanjung Benoa Beach Resort Bali