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Bali Tropic Resort and Spa
Ranked #9 of 27 Hotels in Tanjung Benoa
Certificate of Excellence
Reviewed 2 September 2014

Stayed here for the last 5 nights of our stay in bali and overall it was pleasant experience. We did not go all inclusive as we often feel the meals tend to be average and limited so we can't comment on the lunch or evening meals.

Good
Location is nice, lovely beach and pool. Quite a few activities which are FOC if you are all inclusive.
Regular entertainment in the evening
Room are spacious
Loads of water sports on your door step and quite cheap
Breakfast was standard

Negatives
Hotels is looking a bit dated, rooms in need of a revamp
We had a view overlooking shacks but I think we were just unfortunate and most room views should be nice
Housekeeping woke us up at 8.30, we are on holiday so we felt this was a bit early.
No wifi in rooms which is a must in all hotels these days.

Other tips
Bali collection is a nice alternative but all restaurants are very similar.
We went to queens of India restaurant which was ok.

We would stay here again as all the other hotels in Nusa Dua are very expensive.

  • Stayed: September 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank James K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gunawantjahja, Manager at Bali Tropic Resort and Spa, responded to this reviewResponded 9 September 2014

Dear James K,

Warmest greeting from Bali Tropic Resort & Spa..

We thank you very much for taking some time to share the experiences through tripadvisor. Our commitment is always serve our guests and partners in the best possible outcome.May your comments will always encourage us to do better for our customer and tourism business in bali.

We are looking forward to welcome you back on the next visit.

Best regards,


Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 2 September 2014

Quite possibly one of the best holidays we have had. Had great expectations of visiting many places in Bali but then unfortunately we arrived at the Bali Tropic. Bugger, 12 nights and 13 days and we left the resort once(apart from shopping in the evenings).................to bloody relaxing by far. Awesome and friendly staff make your stay a pleasure the minute you walk in to the imposing foyer. A welcome drink is followed by a personal escort to your room showing you the facilities etc on site on the way.
We had a deluxe bungalow for our stay, and it was especially nice, well equipped, great balcony and a real shame we spent so little time in it as we were always off around the pool, watching entertainment, shopping or at the spa.
The beach was clean and uncluttered and due to the private location you were not harassed by hawkers all day long. Everything was so easily on hand it was pretty much perfect.
The pool and swim up bar was a great place to meet new friends and you always found a sunbed, both round the pool and on the beach. Go all inclusive(which we did for six days), and there is pretty much little else you need.
Friendly, clean, good food, great staff and awesome surroundings made this the perfect holiday. Going back next year, and taking friends with us.
PS..Not a single mossi bite whilst on resort. Fumigated on a regular basis. Bonus.

Room Tip: We saw a few of the rooms and all seemed to be well fitted out. Our room was on the 1st floor and ha...
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  • Stayed: September 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank DarranK600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gunawantjahja, Manager at Bali Tropic Resort and Spa, responded to this reviewResponded 9 September 2014

Dear Darrank,

Warmest greeting from Bali Tropic Resort & Spa..

We thank you very much for taking some time to share the experiences through tripadvisor. It was our big pleasure when we read that you found an amazing holiday with Bali Tropic Resort & Spa and may inspire us to do better and better for our customer and tourism business in bali.

We are looking forward to welcome you back on the next visit.

Best regards,


Management

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Reviewed 30 August 2014 via mobile

We just returned yesterday after spending 2 nights here. On the plus side, location is fab so too the property. The landscaping and gardens are lovely, with an abundance of flowers and fruit trees all over the property. The hotel is on the beach so that's a huge plus. All their restaurants look onto the beach or the swimming pool. The few hitches we faced were no wifi in the rooms. We had a corner room, right next to house keeping room, so we got to hear a lot of racket and had to complain to the reception, more than once. Every sound seemed to get magnified in the night. We requested for a room change but it got turned down immediately . The gym is an apology with old, rusty equipment. The lone treadmill wasn't working either. The management needs to fix this on a priority. The property has a wonderful spa and we enjoyed a good massage. Definitely worth a try, if one is feeling a bit jaded. The staff was friendly and courteous, but that's something you get used to wherever you go in Bali. The food was Ok, nothing to write home about. They need to introduce more food and cuisine options in their menus.

Stayed: August 2014, travelled with family
Thank Kmitra2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gunawantjahja, Manajer at Bali Tropic Resort and Spa, responded to this reviewResponded 1 September 2014

Dear Mr Kmitra,

Warmest greeting from Bali Tropic Resort & Spa..

We thank you very much for your positive experience through Tripadvisor and it was pride for us. we do also apologize for any inconvenience you feel when you stay with us. We had share to all employees and its inspire us to do better in the near future.

Looking forward to welcome you back on the next visit.

A big smile from Bali Tropic family..

Regards,

Management

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Reviewed 19 August 2014 via mobile

I stayed in this hotel for 3 days with my friend and had a lovely and refreshing time. We had been served with traditional welcome drink. Staff was very friendly and greet us all the time we pass them. After talking to them we found out they were great fans of Bollywood's actor. Service was excellent. Hotel stay include complementary breakfast and Bali spa service with some discount. The best part is the private beach and they have all kind of water activities and staff to help you on the same. There is a small temple inside the big campus which looks beautiful. However you need to get up early to go inside. Several photo spots. They have 24 * 7 restaurant open for guest. WiFi service is available in the lobby. Rooms are very clean and have good interior. This hotel is 20 mins drive from airport. However the other attraction is bit far for which you can book taxi and it's reasonable. Hotel also have some shops from where you can buy souvenir or other items. Bargaining helps. Overall my experience was wonderful.

Stayed: August 2014, travelled with friends
Thank Arpita A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gunawantjahja, Manager at Bali Tropic Resort and Spa, responded to this reviewResponded 27 August 2014

Dear Arpita A,

Warmest greeting from Bali Tropic Resort & Spa..

We thank you very much for taking the time to share your happiness with us through tripadvisor. It is really inspire us to always giving our best to every single customer who spend their special occasion with us. We had share to our employee and looking forward to welcome you back on the near future.

Best regards,

Management

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Reviewed 19 August 2014

It was love at first sight for me and my partner when we arrived in the Bali tropic. It has such a romantic feel, so much so that my boyfriend asked me to marry him on the second day we were there. The staff are wonderful , very friendly and helpful.
The setting is glorious as the rooms and bungalows are set in the most beautiful and well manicured gardens. Tall swaying palms wave gently in the warm breeze, frangipani , blossoms, bougainvillea of a multitude of colours and banana plants all surround the Balinese style buildings. It is almost like staying in a tropical botanic garden. Then there is the lagoon style pool with a swim up bar where one can sip cocktails or beer all day long. In the morning we enjoyed breakfast from a huge selection of dishes and ate while we gazed upon the ocean. The all inclusive was great value for money which we did for a few days and we were both given a Sarong to keep. We also really loved the Lobby Bar at night , which had a view over the pool and gardens. Also there was excellent entertainment and the food is excellent served with up most care in regard for food safety and healthy choices. Delicious . The rooms were very clean and the mattress was very comfortable. Close to Shops and transfers for free to Bali Collections. We will return soon. Maybe for a wedding.

Room Tip: Pick a bungalow if you can as these are closer to the pool and beach. All rooms are nice except for...
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  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gunawantjahja, Manager at Bali Tropic Resort and Spa, responded to this reviewResponded 27 August 2014

Dear Debbie,

Warmest greeting from Bali Tropic Resort & Spa..

We thank you very much for taking the time to share your happiness with us through tripadvisor. It is really inspire us to always giving our best to every single customer who spend their special occasion with us. We had share to our employee and looking forward to welcome you back or even supporting & celebrating your wedding on the near future.

Best regards,

Management

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Reviewed 17 August 2014

They have clean and spacious room completed with its traditional settings which combined with modern touch make us feel comfortable, friendly staff, valuable rate, nice breakfast, and the most important we really feel the Bali experience when we were in Hotel.
During night time the Hotel was bit spooky bit and I bit worried on first night to walk around :p but after the second night I know it's safe and really enjoy the environment, feels so natural :)
My baby boy love this hotel very much! we hardly walk down to town or even Kuta area since we really enjoy stay in Hotel.
The only disappointing thing was their swimming pool which seems not taken care.

  • Stayed: May 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Repot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gunawantjahja, Manajer at Bali Tropic Resort and Spa, responded to this reviewResponded 21 August 2014

Dear Sir / Madam,

Warmest greeting from Bali Tropic Resort & Spa....

We thank you very much for the review sharing your experience while spending the holiday with us. We do apologise about the swimming pool and we had share to related employee for a prompt and immediate follow up.

We look forward to welcome you back for the next visit in a better feeling.

best regards,

Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2014

This is probably one of the very few hotels that actually give you a Balinese atmospheric setting and experience within the resort. It's quiet, serene, and the countless amount of blooming flowers and various fruit trees are there to promise you a relaxing holiday.

What's Great:
1). Check in was smooth, staff were friendly and helpful.
2). The Deluxe Bungalow room was spacious and clean. Very comfortable, sleep quality was very good.
3). Resort surroundings were clean and very relaxing.
4). Shops and mini mart right opposite the resort.

What's Not:
1). We took the all inclusive package and it was a major let down. Food in the resort was not good and buffet spread was disappointing. Food choices were limited and the buffet selections did not change much in the 4 meals we had there. In the end we decided to have our meals outside the hotel which basically wasted the money we paid for all inclusive.

2). The beach. It wasn't clean (full of some kind of sea leaves or algae), the water was not clear, and it was not very pleasant to swim in. We usually love to hang out by the beach whole day when we travel but this time we just stayed by the pool.


Stayed: August 2014, travelled with friends
1  Thank MichMooi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gunawantjahja, Manager at Bali Tropic Resort and Spa, responded to this reviewResponded 21 August 2014

Dear Michmooi,

Warmest greeting from Bali Tropic Resort & Spa....

We thank you very much for the review and your frankness, We do apologize for the inconvenience. We had share you comment to related staff to really move on the immediate improvement.

Hope that your need will encourage us to do better for buffet selection and cleaning the beach which unpredictable wind that brings in some dried sewage some time.

We looking forward to welcome you back on the next holiday.

Best regards,


Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bali Tropic Resort and Spa

Address: Jl. Pratama 34A, Tanjung Benoa 80363, Indonesia
Region: Indonesia > Bali > Nusa Dua Peninsula > Tanjung Benoa
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Luxury Hotel in Tanjung Benoa
#9 Spa Hotel in Tanjung Benoa
#9 On the Beach Hotel in Tanjung Benoa
Price Range: £72 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bali Tropic Resort and Spa 4*
Number of rooms: 150
Official Description (provided by the hotel):
The Bali Tropic Resort & Spa is both all-inclusive & regular hotel that epitomizes the authentic Balinese architecture and style fringed by powdery white-sand and crystalline seas. It combines nature, rejuvenating spa treatments, Gymnasium, Kids club and a host of recreational activities to give guests the ultimate tropical retreat. Accommodation detail: In 2,8 hectare of land we had 150 rooms which consist of: 34 Deluxe rooms - 46 square meters 96 Deluxe bungalows - 52 square meters 14 Royal rooms - 72 square meters 6 Suite rooms - 83 square meters Food & Beverage Facilities detail : 4 Restaurants & 5 Bars a. Cempaka restaurant & Bar, Balinese & Indonesian serving lunch & dinner b. Soka Restaurant & bar, 24 hrs coffee shop serving international food & drinks c. Ratna Restaurant & bar, Grilled seafood & meats its open for lunch & dinner d. Melati lounge & Bar , Light snack & Creative cocktail bar its open for dinner e. Pool Bar, Its open from 9 am - 18 pm f. Rijasa Lobby Bar, its open from 10 am - 24 pm ... more   less 
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Also Known As:
Bali Tropic Hotel Nusa Dua
Bali Tropic Resort Spa
Bali Tropic Resort And Spa Tanjung Benoa

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