I stayed at this establishment a number of nights during a business trip.
I will start with the positives :
* nice restaurant, good breakfast
* good wifi connection
On the downside :
1. no soundproofing to speak of between rooms
2. sub-standard level of cleaning, if any; the bathroom practically never got cleaned (stains, hairs etc which remained evident day after day); the only thing which got changed were the towels.
The most disappointing aspect of the service is that no-one seemed too fussed as there was no follow up on the issues encountered.
Quite expensive for the standard of rooms (the bathrooms look particularly old) and service, though I would exclude the restaurant staff from this remark.
- Official Description (provided by the hotel):
- Just like the coaching inns of old, we provide a relaxed home-from-home for locals and visitors alike - and if you're staying with us, you can be assured of all the comforts and luxuries you'd expect from the best modern accommodation. ... more less
- Reservation Options:
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- Also Known As:
- The Coach And Horses Hotel Richmond-Upon-Thames
- Coach And Horses Richmond