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All reviewsattention to detaillittle touchesat homeafternoon teaexmoor national parksmall hotelcar windscreenexcellent foodnational trustnothing is too much troublecomplimentary mini barmany thankslocal produceon arrivalevening mealwarm welcomewonderful hotel
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Reviewed 26 May 2014

From arrival to departure, our overnight stay here was exquisite. We relaxed with tea and scrumptious cake on the front lawn, surrounded by a quintessential country cottage garden. Yes it is quite close to the road, but somehow this lovely, ancient house envelopes you and blocks the rest of the world out - we were never bothered by any noise whatsoever. Our room was extremely comfortable, with everything and more you may have needed. Our meal in the dining room that night was truly one of the best we have ever experienced. Tom, our waiter was charming and knowledgeable, a complete professional. Chef Gareth is an impressive talent. Thank you again. Andrew and Max thank you also - you gave us memories of a delightful stay that will remain with us until we return, as we will, for this magical and peaceful place is the perfect anecdote to the hectic outside world.

  • Stayed: May 2014, travelled as a couple
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1  Thank gara358
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrossLane, Owner at Cross Lane House, responded to this reviewResponded 24 July 2014

Just delighted that we were able to offer you a haven from your busy lives for a short while, hope that you managed to re-charge and rest.

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Reviewed 25 May 2014

We found this place through the National Trust website and are so glad we were able to book the Acland suite for a couple of nights. The hospitality is second to none and the standard of service excellent in all regards. Breakfast, afternoon tea and dinner were all wonderful, with a lovely menu selection, catering for all tastes. The house is beautifully and tastefully furnished and fitted, as befits its historic standing, and is in such an amazing setting, ideally located for exploring the north Devon/Somerset coast and Exmoor National Park. Thank you Andrew, Max and the team. Thoroughly recommended

Room Tip: The Acland suite has a double and a single room, with a private bathroom between the two, perfect for my husband and I traveling with my sister.
  • Stayed: May 2014, travelled with friends
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Thank MID3068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrossLane, Owner at Cross Lane House, responded to this reviewResponded 24 July 2014

Your feedback is very much appreciated and also your positive comments. We do hope to welcome you back soon.

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Reviewed 5 May 2014

We found this lovely place last year after buying a house in Somerset we needed somewhere to stay after a long drive from Kent to oversee the renovations. We have been back a few times and always have a wonderful stay. Max and Andrew are such good hosts and we always feel very welcome. We have stayed in each room, including the newest one and love them all. In the warmer weather it is really nice to sit outside for a drink and to eat in the 'cow shed'. We really can't fault the place except now more people have found it we can't always get in but we will keep trying.

  • Stayed: April 2014, travelled as a couple
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Thank JoSaint51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrossLane, Owner at Cross Lane House, responded to this reviewResponded 24 July 2014

We really appreciate your continued support and hope that your new house will be ready very soon and that you will still continue to visit us when you are locally based.

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Reviewed 1 May 2014

Wow what a find!
I was brought here by my boyfriend for a suprise weekend and it was SUCH a treat.
I could not recommend this place more.

The saying 'the devil's in the detail' could not apply more to place. The attention to detail across every single aspect of this place was beyond expectations.

The House is sort of a cross between boutique hotel and luxury b&b. There is no official reception but there is a wonderful living room to enjoy all day and night with a roaring fire and different seating areas so you can relax in your own personal space among the other guests. Every night you can enjoy a pre-dinner drink there and of course there are handmade canapes served! The house itself is stunning - with wonderful history and period features like beams and ancient walls. The grounds have a lovely walled garden with THE most stunning view over a field of sheep and lambs and the Exmoor rolling hills in the backgroud. There is a charming covered stable area where (in nicer weather) you can have dinner or enjoy a nice drink taking in the setting. There is even a little shop on site with pretty homemade goodies and interior design pieces.

Max and Andrew the hosts are the real stars of the show and make the place the star that it is. Nothing is too much trouble for them and you could not ask for more charming and welcoming hosts who seem to genuinely care and love what they are doing. There is a reason why every single review on this site is positive! So rare but SO deserved.

The room we stayed in (The Fry) was divine. Again, all the little touches - homemade cookies on arrival, hand picked gorgeous flowers, a wide array of coffees and teas (tea pigs!), jar of sweets, luxury Cowshed bathroom products, amazing fluffy (very vegas style) dressing gowns etc... amazing. The room had a lovely window seat looking out over that wonderful field so at night all you could hear were the lambs which was bliss. The bed itself was super comfortable and every night the duvet was turned down and a little night treat was left on our pillows! top notch stuff!

Finally, the food... ah the food... normally on weekends away we make an effort to explore the local area and restaurants rather than stay in hotel place. However, having sampled the Cross Lane cooking on our first night we knew that might be hard.. It was incredible. Credit must go to chef Gareth (who came and chatted after each meal for feedback which was nice.) Tom who was front of house with Max and Andrew was also so charming and helpful.The menu was reasonably priced and locally sourced with a great selection every meal. The sunday roast deserves special mention - it was officially THE best roast we have eaten in a restaurant which is some feat! Breakfasts alone were good enough to write home about.

So all in all really there is nothing to say but thank you to Max and Andrew for a slice of heaven. We have told everyone we know about your special place and we cannot wait to return.

  • Stayed: April 2014, travelled as a couple
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Thank charlottehessey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bardswalk, Owner at Cross Lane House, responded to this reviewResponded 2 May 2014

Thank you very much for your delightful account of your stay with us. We feel very privileged that we were able to play our part in making this a memorable time for you. We feel very lucky that we have had the opportunity to work with such a lovely old house, in a spectacular environment. I will ensure that all of our team read your feedback as every one of them play a valuable role in making your time with us memorable. Thank you so much for spreading the word with your friends and we would love to see you again when you need to escape to the country!

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Reviewed 1 May 2014

After staying at Cross Lane House, we felt it only too right to write some kind of thank you for such a wonderful experience. We thought of all the superlatives we could say about the place that would be justly deserved. Then we saw the revues that have already been written. They were there already.
Everything about the attention to detail, quality of service, and quality of the food is of the highest order. Yes people could say well you can get that anywhere if the price is right but this place has the X factor and that comes in the form of Max and Andrew (The Owners).
From the moment you arrive to the moment you leave they are there for you. Whether that is them or their wonderful team of people they have working for them. They are attentive to all your needs without being over fussy. It’s as though they have a sixth sense that is working just for you. Was this special treatment just for us? No every guest had the same level of commitment shown to ensure they were catered for.
Some may argue you could go to any corporate high end hotel and get the same service. True but doesn’t it always feel like you’re just another number on the concierge tick sheet. This isn’t a corporate high end hotel. This is something far superior. Steeped in history that goes back to the thirteenth century. The modernisation has in no way detracted from the feel of going back in time. There is too much to write about all the aspects of the house here but one special mention has to go to the courthouse. A beautiful setting for breakfast that takes you back in time and takes all your cares away.
Max and Andrew have a work ethic and enthusiasm that ripples all the way through their wonderful home, (home is the word I meant). They lead by example and the staff are a credit to them.
I didn’t want to write this really as I would like to keep it as a guilty little secret but that would be mean.

  • Stayed: April 2014, travelled as a couple
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Thank MickiPix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bardswalk, Owner at Cross Lane House, responded to this reviewResponded 2 May 2014

Many thanks for your lovely feedback/review. It was our aim when we started Cross Lane House to provide refined luxury in a relaxed surrounding, moving away from the stuffy environment that can sometimes be present in hotels. We view Cross Lane House as the home of our guests whilst in residence and we indeed want then to feel comfortable and relaxed. I am delighted that you enjoyed your home in the country. We are so fortunate to have a wonderful team of talented young people that share our commitment to delivering memorable standards of food and service. We very much hope to welcome you back in the not too distant future.

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