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“like staying with your elderly aunt”

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Gilsland Hall Hotel
Ranked #1 of 1 Hotels in Gilsland
Certificate of Excellence
Basingstoke
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“like staying with your elderly aunt”
Reviewed 24 September 2013

Owned by the Co-op and an ex maternity and convalescence home. An imposing building in its own large grounds in beautiful rolling county side, but step inside and its a different story .Its still a home for the aged, nothing wrong with that, but a hotel well! The décor is faded and in need of the hotel inspector to give advise on coordinating colours and designs. the rooms are dated with creaking floor boards. Its so old fashioned, much like staying with an elderly Aunt. The breakfast was average except porridge was on the menu, which I enjoyed for its novelty value. My biggest bug bear is the evening meal, or more like, bar food only. The Orangery had tables set with white cloths and ready for dinner But not for the likes of us ,No we could only order over the bar and sit amongst people drinking. Elderly coach parties receive the better treatment, a two tier system, and that's from who- the CO- OP. They need to decide on their priorities, what are we and what do we want to be .A nice B & B knocks spots off this hotel. The grounds are lovely though.

Room Tip: A very quiet location we never heard a squeak after ten o clock. The hotel bingo and dance was long...
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  • Stayed September 2013, travelled with family
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Helpful?
4 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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259 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
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English first
Leeds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 September 2013

A minor thing, but there was no shelf below the mirror in the bathroom to put make-up or make-up bag, and there was no seat. I had to put my make-up in the sink. Bathroom was huge, so there would have been room for a chair. In the bedroom, there was a dressing table with chair, but no mirror over the dressing table. Also if you opened the bedroom curtains, there was no blind or net curtain to allow privacy. This was room 119 which was partially overlooked, so i had to close the curtains and put the light on. Other facilities were excellent, breakfast was good, but had to put my hand up to catch the waitress's eye after waiting a while, to ask for tea and coffee, then again for toast. I usually expect them to be looking at the guests to see if they need anything. Venue excellent, but it is the room facilities that matter.

  • Stayed September 2013, travelled with family
    • Value
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Helpful?
2 Thank OldGran64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Higham, United Kingdom
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 September 2013

The Wedding-Venue side of business at this hotel is obviously their primary concern as all the related facilities appeared to be very good. However, the coach-trip side of the business, which seems to be their 'bread-and-butter' is less attractive.
We had a double room on the first floor, which was very cramped, and only had one small hard chair as seating. The room had no added comforts at all, and the bathroom was basic. It was difficult to climb into the bath in order to use the shower attachment, as the grab-handle was in the wrong position. And we are both able-bodied people with no health concerns. Both rooms were seriously in need of a deep-clean, and dusty cobwebs revealed their huge inhabitant 2 nights after we arrived!! Beware also of the midges that enjoy coming in through open windows whilst you sleep! A restful stay this was not.
This hotel is in dire need of an up-date, and the young waiting staff in need of some customer-relations training.
However, the meals were good, and the porion-sizes adequate.
The evening entertainment is either Bingo or vocal-acts, neither of which was particulary inspiring. But tv is available in a lounge or in the bedroom as an alternative if it is too cold and dark to stroll outside.
The hotel is in a beautiful location, but we would not visit again as we were too disappointed with the standard of the room for the money that we paid. Had we not been on a coach-trip, we would have left after the first night.

Room Tip: Ask for a room at the front if booking independantly. Coach-party travellers have no choice.
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  • Stayed September 2013, travelled as a couple
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Helpful?
6 Thank Linda P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, United Kingdom
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 29 August 2013

Stayed here with my mum as part of a coach tour. I,d requested a room with a view-we were allocated room 114 to the front of the hotel. The room had very comfortable beds and a decent bathroom. The view was amazing.The hairdryer wasnt working this was rectified promptly. Breakfast was self service and good. Evening meals were very disappointing-starters-packet soup??!! orange juice-3 chicken nuggets and dip?? The dinning room very brightly lit and no atmosphere like school dinner time for the elderly!! mains were chosen at brekfast-extremely low budget and bland and rushed. I can only assume this was because we were with a coach pary. I hope that this would be better if one were booking directly with hotel?
Entertainment was fine for the age group and there is a seperate bar where you can escape this if you want to. Bar prices were very reasonable £9 for a bottle of decent red wine and non acoholic drinks are £2.
Grounds are well kept and beutiful. Service is friendly. Lots of wonderful places to visit-you,l need a car to do this.

Room Tip: Ask for a room with a view. There are many elderly people staying most in groups. But you can use th...
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  • Stayed August 2013, travelled with family
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    • Service
Helpful?
1 Thank Denise635679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blackpool
Level Contributor
52 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 8 August 2013

Stayed at this hotel as part of a tour group.
Just can't fault this hotel.excellent staff .
What can I say about the meals,Brilliant !
All home made and top quality ingredients....
A really good stay.
Just can't fault it.

Room Tip: You have got to try the custard.
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
7 Thank Darren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wrexham, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 August 2013

Just spent a weekend at this beautiful hotel. Although it looked a little austere from the outside, the inside was beautifully decorated and clean throughout. It almost gave us a feeling of going back in time! We were lucky to have been allocated a room on the 2nd floor which was on the corner of the building, with fantastic views of the surrounding countryside. We had a double bed, with a single alongside; table, easy chairs and the usual wardrobe and dressing table. Tea/coffee making facilities (plentiful), thick white fluffy towels, hairdryer, clock radio, large screen tv., were all in the room. Then we found another smaller bedroom with yet another single bed, wardrobe, dresser, towels, tea coffee. Then next door to that a lovely modern bathroom, with complimentary shower soap. It felt like a suite! The package we had for the weekend was bed, breakfast and evening meal, and the food was great! Nothing was too much trouble for the staff and if it's peace and tranquility you crave, then this lovely hotel is well worth a visit.

  • Stayed August 2013, travelled as a couple
    • Value
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Helpful?
4 Thank Nova E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
430 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 253 helpful votes
Reviewed 1 August 2013

We stayed here one night on our hike along Hadrian's wall. Our room was lovely, in fact it was one of the nicest we stayed in on our journey. The bathroom was fantastic, a hot tub and Dove shower and bath foam, the breakfast was plentiful and tasty and staff nice. The only problem is the hotel caters for OAPs and the elderly and we were way too young. We just didn't feel comfortable with the tea dance and bingo brigade even though they were having so much fun. We were glad it was only for one night. This hotel is for the over 80s.

Room Tip: If you are younger and need to stay here ask for a basement room. They are quiet and out of the way.
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  • Stayed July 2013, travelled as a couple
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Helpful?
2 Thank fareastjim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gilsland Hall Hotel

Property: Gilsland Hall Hotel
Address: Gilsland, Brampton CA8 7AR, England (Formerly Gilsland Spa Hotel)
Region: United Kingdom > England > Cumbria > Brampton > Gilsland
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
Ranked #1 of 1 Hotels in Gilsland
Price Range (Based on Average Rates): £
Hotel Class:2 star — Gilsland Hall Hotel 2*
Number of rooms: 94
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Also Known As:
Gilsland Hotel Gilsland
Gilsland Hotel Brampton
Gilsland Hall Hotel Cumbria

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