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“Beyond our expectations!”

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Jumby Bay, A Rosewood Resort
Ranked #1 of 15 Hotels in St. John's
Certificate of Excellence
Virgin Gorda
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Beyond our expectations!”
Reviewed 18 August 2012

My husband and I were there for 6 days last week. We had an amazing time. The service was amazing. The best part about it was that everyone seemed and acted like they enjoy what they are doing. The room was very comfortable, clean and big enough for 2 people to stay and spend quality time when it is too hot outside. In addition the food was fantastic. I was thinking that they would serve a bunch of buffet food that gets old in time. Contrary to what I thought they had an a la carte menu with daily specials and generous portion made to your specific preference. Our arrival and departure process was made very comfortable by the staff. After you are finished with immigrations a member of the staff welcomes - (Janet) you and arranges your transportation to the Resort. After a short 5 minute car ride and a 7 minute boat ride you are in paradise.. After a very efficient and quick check in you get a detailed resort and a room orientation. I can't remember the name of the pleasant lady who checked us in but I thought she was very professional and made it very easy for us.
Our room was not ready as we arrived early, she took us to the Pool Grill and informed us about the wait time which was no problem at all as we were very hungry.
We were very impressed with several of the employees who I would love to mention and would suggest you to know when you go to the Rosewood Jumby Bay. Rita and Melinda are Guest Service Managers who really care about their guests. Jimmy at the Pool Grill is very personable, professional and yet fun. Melissa in Estate House is such a sweetheart. Her passion for what she does shows. We went there twice in a row just to see her. Also Amanda and Franka are just as good.. What a great team you have at the Estate House!!!
Wendy (housekeeping) and her team did such a good job cleaning our room twice daily that I was amazed by how good they are. Kyle - Bellhop - very personable and caring. He had to make very many trips for us.
While there you have got to visit the Spa. Beau will welcome you and find the best therapist for your needs.
The resort offers different water sports like water skiing, kayaking, snorkelling (equipment) etc.. Sean was the attendant at the beach. My husband and I thought he was amazing. He was very patient with me as I was trying to learn to water ski.. What a pleasant young man!!
Also you have got to do the sunset cruise on Thursday night. They serve great drinks and some food. They also had live, Antiguan musicians playing fun music.. After that they serve Antigiuan food at Pool Grill. They had several options for such a picky eater as I am... Chef and his team were personally available to assist with questions about the food..

Overall our vacation at the Jumby Bay was fantastic.. They have great service, great food, clean rooms and amazing nature beauty... You can not go wrong with this place.
We definitely want to go back..

  • Stayed August 2012, travelled as a couple
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Helpful?
17 Thank thegorillagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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622 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (159)
Date | Rating
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English first
Arizona
Level 6 Contributor
156 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed 16 August 2012

Simply stated, this resort rocks.

Can't find fault with anything.

Immaculate and flawless. Our room was spectacular. (Pool suite with ocean view). BBQ Beach night was incredible. We sat literally 12 in. from waters edge, with a linen covered table and candles! Classic!
We’ve traveled a lot, and we have never experienced the feeling of joy the staff radiated at this particular Rosewood Resort. The entire staff was happy, friendly and sincere, and we love their nicknames! Everyone went out of their way to make our holiday special, and it truly was. On our last day, most came to hug us good bye. It is a special place.
….Right down to our exit. The morning started with a wake up call, 2nd snooze, knock on the door for luggage, goodie bag for trip, private boat, limo…..but then like a slap on the face REALITY.
Our only suggestion would be a liaison between the resort and the airlines as far as checking in the guest’s bags. Our check in at the Airport was one of the worst we have experienced in our 25+ years of travel. The obstinacy of the employee was sobering.

Room Tip: Pool suite with ocean view was beautiful. If you enjoy privacy.
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  • Stayed August 2012, travelled as a couple
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Helpful?
8 Thank aztraveler60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Falls Church, Virginia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 August 2012

This was the perfect getaway! The staff was absolutely amazing! It seemed that the staff to customer rating was 1 to 1. I have never been anywhere with such a friendly staff. i could have stayed there forever. I like the activities. We went to a cooking class, took a dinner cruise, went star gazing, snorkeling, watched a hawksbill turtle lay its eggs, and took long walks on a very quiet beach. It's heaven on earth. I'll be back!

  • Stayed September 2011, travelled as a couple
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Helpful?
6 Thank Catherinemarieblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnsley, United Kingdom
Level 4 Contributor
35 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 14 August 2012

This is a belated and updated review of our second visit to Jumbo Bay in April 2012.
The hotel and service were great and so was the food which has improved vastly from our last visit in January.
If you want to spoil and pamper yourselves and are not worried about "splashing the cash" then this is the place to be...
Just sit back,relax and let Jumby do the rest. :- )

Room Tip: Pool suite
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  • Stayed April 2012, travelled with family
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Helpful?
1 Thank mbetts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Jose, California
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 6 August 2012

A HUGE thank you to the Jumby Bay team! We spent our first week as husband and wife at Jumby Bay and couldn't have picked a better place! It was truly a memorable trip. I saw a write-up about the resort in a bridal magazine and realized we had found our dream honeymoon spot! I did my research and couldn't find a negative thing about this destination!

From the minute we got through customs we could understand why... we were treated like royalty! They drove us in a town car to the ferry that quickly brought us to the gorgeous island of Jumby Bay. Management was there to greet us, and as much as I want to spill all the fabulous details they provide, I'll let you experience them for yourselves!

The rooms are fabulous... we read to steer clear of the Rondavel rooms (the cheapest option) and we are so glad we splurged. We got the Beachside Courtyard Suite (without the pool) and it was so spacious, clean, modern and wonderful. The outdoor bath and shower were divine and we're already trying to figure out how to install one back home! Also, cleanliness was amazing (especially for being a hotel on the beach)... we could leave for 30 minutes and come back to our room completely made up and perfect.

The only thing we were worried about was the "all-inclusive" aspect of the resort (going out to eat is our favorite part of life and traveling and we were a little hesitant to give that part of our trip up), but we were pleasantly surprised! There are a few restaurants to choose from, and with changing specials we never got bored of food choices and were pleasantly surprised by the gorgeous presentation and quality ingredients. I didn't see anything about food in reading reviews before my trip - but for you foodies here is a sneak peak - breakfast: mango smoothie with a caprese omelet, lunch: rum punch with lobster cobb salad, dinner: mushroom ravioli, dover sole with a lemon caper sauce.

The service was amazing and you were constantly made to feel pampered and oh-so-special. Everyone knew your name and made you feel welcome and like a true friend... we were so sad to leave but already planning our next trip back (with friends and family next time)!

You have to also make sure to take advantage of all of the fun activities - stand up paddling boarding, wake boarding in the ocean, kayaking, snorkeling trips, biking around the island, a private picnic at Pasture Beach, etc. Also White Night is a MUST attend... the beach party hosts each group/couple at a private table on a candle lit beach! So breathtaking...

This dream trip needs to make it on everyone's bucket list... Worth saving up for :) you'll understand the minute you arrive!

Room Tip: Beachside Courtyard Suite Room 41 was centrally located and had a fabulous view! We were 3 building...
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  • Stayed July 2012, travelled as a couple
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Helpful?
10 Thank Whitney F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, Connecticut
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 July 2012

Got married here 1-1-08. Best experience ever. they thought of everything... flower, cake, photographer, makeup and hair, and arranged our private candle light dinner on the beach. I sun bathed while my wedding planner did all the work. They sent the chef and the pastry chef to us to help us select a menu and cake. They made our wedding a dream. Very special place. Our room was beautiful, private, quiet, and spotless with cool additional outside shower. The bed was amazing, feather bed and down comforter. The beach was never crowed, and the staff on the beach anticipated your needs (frozen fruit, cookies, and drinks) before you even knew you had a need, delivering it to you while sunning. The food was so abundant and delouse, something for everyone. The truly have raised the bar so to speak, I don't know that any other place will compare.

  • Stayed January 2012, travelled as a couple
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Helpful?
Thank Elke P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marlborough, England, United Kingdom
1 review
Reviewed 29 July 2012

The only problem with Jumby Bay is that it will ruin your chance of happiness at any other holiday destination. It really is that good! The welcome we received was overwhelmingly warm. The food was out of this world. And the resort itself is simply stunning! Enjoy!

Room Tip: Courtyard suites are awesome!
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  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
Thank Adele W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jumby Bay, A Rosewood Resort

Property: Jumby Bay, A Rosewood Resort
Address: Jumby Bay Island | P.O. Box 243, St. John's, Antigua
Phone Number:
Region: Caribbean > Antigua and Barbuda > Antigua > Saint John Parish > St. John's
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in St. John's
#1 Top resorts Hotel in St. John's
#1 On the Beach Hotel in St. John's
#2 Family Hotel in St. John's
#2 Romantic Hotel in St. John's
#4 Business Hotel in St. John's
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Jumby Bay, A Rosewood Resort 5*
Number of rooms: 40
Official Description (provided by the hotel):
A 300-acre private island located just two miles off the coast of Antigua, Jumby Bay, A Rosewood Resort casts a spell of serene enchantment. A naturalist's haven that plays host to a variety of wildlife a midst the tropical foliage and pristine, white sand beaches, this all-inclusive hideaway is recognized world-wide as a private island resort paradise. With 40 luxurious resort rooms and suites, and a host of privately owned residences, Jumby Bay's exemplary hospitality is something that has long been lauded by the Caribbean's most discerning travelers. ... more   less 
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Also Known As:
Jumby Bay, a Rosewood Hotel St. John`s
Jumby Bay Antigua
Jumby Bay, A Rosewood Resort Antigua/Saint John Parish

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