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Hawksbill by Rex Resorts
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Reviews (1,282)
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Reviewed 21 March 2014

We had read various reports on this hotel, some very poor and our experience was actually very good.it is by no means a 5* hotel, but it is not billed as such. THE best beaches on the island, including a fantastic clothing optional one which is the best we have ever been to ( and we have been to many) Staff very helpful, and other holiday makers very friendly. Could do with more music in the evening and sometimes getting clean towels was a pain. But for the beaches, staff and genuine friendliness here, you could not beat it. Of you want 5* resorts and luxury go to Sandals and pay twice as much

Stayed: March 2014, travelled as a couple
Review collected in partnership with Virgin Holidays
6  Thank aipt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_hbaanu, General Manager at Hawksbill by Rex Resorts, responded to this reviewResponded 24 March 2014

The Hawksbill by rex resorts team would like to thank you for sharing your vacation experience.

We are truly pleased that you were satisfied with our four unique beaches and our friendly & efficient service team.

Your desire for more evening music is acknlwledged.

The demand for beach towels can become quite a challenge especially when towels are being collected and the used ones are not returned the same time. The established procedure of towel returned and towel issued will ensure a smoother continuous flow

Once again thank you for your feedback and we look forward having you again with us in the neqr future.

John
General Manager
Hawksbill by rex resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2014

Just returned from the Hawksbill, what a place and the location! The hotel as a previous reviewer said is rural and rustic and in need of tlc, but who cares! We had a superior sea view room of the 2nd floor (room 20) and it was great, huge room with 2 double beds large walk in wardrobe with a safe and bathroom good, with plenty of hot water, once you got the knack of which control to turn first. The food in the evening was great (buffet style) which suited us as you can try a bit of everything, I'm a very fusy eater but there was plenty to choose from and as a previous review said the yorkshire puddings were lovely. My husband was delighted with breakfast as you could have poached eggs, and with all the travels we have done this is the only hotel outside of the UK that has done them. Lunch was very good with a barbeque or toasted sandwiches or salads. Afternoon tea of finger sandwiches and cake was very welcome after a hard day on the beach! Beach barbeque was very good with prawns, steaks and chicken and the managers cocktail party also a nice touch, and the manager took the time to introduce himself to everyone. And now for the staff, and as reveiwers have said before some of the staff aren't very friendly but these are few and far between. David McCoy one of the main bar staff was absolutly brilliant, we watched the cricket whilst we were in Antigua and had some great banter with David about it. The reception staff were lovely as were most of the waitresses and the other bar staff. One evening I needed to get some insect spray, the shop in the resort was closed, one of the girls on reception went across to the shop opended it up a brought some back for me. Ann-Marie our housekeeper kept the room very clean and tidy and when we had a problem with the plug in the sink only one reminder was needed to get it fixed.
All in all a fabulous place, you have to remember you are in the caribbean. Make time to take a trip around the island by boat and road.

Room Tip: Don't go for the beach or garden bungalows, the superior sea view rooms on 2nd floor are much larger room 20 or 27 have best views.
  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
6  Thank Mags2plymouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_hbaanu, General Manager at Hawksbill by Rex Resorts, responded to this reviewResponded 22 March 2014

The Hawksbill by rex resorts team would like to thank you for providing a great review of our Resort on tripadvisor.

We are truly pleased that you were satisfied with our meals, accommodation and service staff especially David, a star bartender & Ann Marie, a great room attendant. Hawksbill's service team is efficient and dedicated to ensuring all guest have a memorable experience.

In terms of our location, its is simply the best on island featuring four white sand beaches for total relaxation, fun and enjoyment in the sun.

Once again, thank you for your great review and we certainly look forward to meeting you again.


Sincerely,

John
General Manager
Hawksbill by rex resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2014

Another enjoyable and relaxing trip to The Hawksbill for Christmas and New Year. We have returned several times and it does not disappoint. I describe it as having "faded Colonial charm". If you like a wonderful location with four beaches and extensive gardens, a relaxing and quiet ambiance, friendly and helpful staff and good food, this could be a place you'd enjoy. We have made many new friends there who also return each year. Yes, it does require some updating and the plumbing can occasionally be rather Caribbean [flakey]. However, it has a wonderful Caribbean charm, the staff are wonderful, and we will be returning.

Room Tip: We always choose an upper floor superior sea view room. These rooms are large and airy. No air con but the fan is sufficient. Decent size balcony with sea view across the garden. The only rooms with air con are the Beach Club bungalows but all have fans.
  • Stayed: December 2013, travelled as a couple
    • Value
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3  Thank TannedMaggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_hbaanu, General Manager at Hawksbill by Rex Resorts, responded to this reviewResponded 18 March 2014

The Hawksbill by rex resorts team would like to thank you for sharing a great review on your vacation experience. Our main goal to achieve total guest satisfaction is definitely accomplished by receiving such positive feedback.

Your review will be shared with the team and we look forward to once again making your vacation experience most memorable.


Sincerely,

John
General Manager
Hawksbill by rex resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2014

My husband and I have just returned from a week at this fantastic resort .It was our second time here and will definitely return again. Yes it does need some tlc but this adds to the rural rustic feel of the resort.
The rooms are clean and are serviced well, staff friendly , food good with a large choice at lunch timeand dinner.
We have also visited Rex hotels in St. Lucia , Tobago and Grenada but this is the best by far.
Many people staying there are repeaters who have been there from anything from twice to up to fifty times! This confirms my review of the hotel.
The location is the best on the island and we look forward to returning again soon.
Carol & Steve Thomas.

Room Tip: Sea view bungalows on Sea Grapes Beach are great!
  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank carol t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm_hbaanu, General Manager at Hawksbill by Rex Resorts, responded to this reviewResponded 17 March 2014

The Hawksbill by rex resorts team would like to thank you for sharing your vacation experience.

We are pleased that you enjoyed the cleanliness of our rooms, the friendly and efficient service staff, the good cuisine and our unique location.

Hawksbill is known for repeat guests and actually has the highest ratio of repeaters throughout the island which is testament to the memorable vacation experience that we offer. Not only is the location unique featuring four beaches, but our service team is friendly, efficient and dedicated to customer service.

Once again we appreciate your positive feedback and certainly look foward to once more making your experience with us memorable.


Sincerely,

John
General Manager
Hawksbill by rex resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 March 2014 via mobile

The staff at Hawksbill Resort are a key ingredient.They make everything shine.The setting is divine and actually what drew us back to it after visiting it on a cruise 15 years ago.There is an alluring magic to this place. Hard to describein200ltrs

Stayed: March 2014
3  Thank mwsuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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