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“For the first time visiting the caribbean, this place was awesome!”

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Sandals Grande Antigua Resort & Spa
Ranked #3 of 15 Hotels in St. John's
Certificate of Excellence
State College
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“For the first time visiting the caribbean, this place was awesome!”
Reviewed 20 November 2009

Everything is included if you pay the right price, which is really a value for this type of vacation.

  • Stayed November 2009, travelled as a couple
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Helpful?
2 Thank ogereggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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New York
1 review
Reviewed 20 November 2009

The only way to travel in the Caribbean. The food is excellent with a great variety, you will never go hungry. The resort is so relaxing and the grounds are perfectlly groomed. The best thing of all is all the wonderful staff that is friendly and helpful, they make you feel like family. A true vacation for your wallet. Enjoy everything without having to reach for any more money. To do all you want at another resort would probally cost a lot more in the long run.

  • Stayed November 2009, travelled with family
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Helpful?
Thank Belle55_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baton Rouge, LA
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 November 2009

Go to Sandals Grande Antigua for the natural beauty, wonderful service, great rooms, and perfect relaxing vacation. But don't go expecting great food at the restaurants. Breakfast buffets are great, and room service is pretty good, but eating off the menu at any of the restaurants is very disappointing.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jimsboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Jersey
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 November 2009

Overall, our Honeymoon was amazing at Sandals Grande Antigua! We stayed in one of the few private villa's, with private fenced in back yard with patio, pool & hot tub. The room also comes with Butler Service which is a definite plus! Almost all other couples we met were honeymooning or celebrating an aniversary.

Pros:
Check in: We were greeted with champagne, appetizers and then escorted to our villa by one of our butlers.

Butlers: He made us dinner reservations for the week, the butlers will also bring you breakfast in bed, or will set it up with fresh flowers outside on the patio or indoors in your living room, they will reserve spots for you with the grass tiki umbrellas and lounge chairs on the beach, or by the pool in the morning, they will bring you breakfast, lunch, dinner, snacks, drinks, coolers with beer, you name it. They do expected to be tipped, but with the amount of effort they put in, it is well deserved. They also set up (without being asked) a bubble bath with fresh flowers and rose petals and candles as a surprise. They also give you a cell phone to call them wherever, whenever. It was a great way to call if you needed something from the beach or the pool. We tried not to bother them too much, but they always come to check on you as well to make sure you don't need anything! They were EXCELLENT! We reccommend Wendel and Cecil!

Food: (CAN BE TRICKY)

Pizzaria pizza was amazing BUT the wait is LONG if you have your butler put in the order, we waited for over 2 hours one day, if you want pizza, go order it yourself.
Barefoot: Great lunch, fresh fish and chips is mahi mahi, DELICIOUS. Dinner, I was not overly impressed with. Get there early and place your name down, they do not take reservations, you WILL wait at least an hour if you dont get there early. The lobster is very salty. side dishes were good, my husband loved the mahi mahi dinner.
Cricketers: Great for lunch, dinner or snacks. Not a huge selection but it's a pub atmosphere with pub food. We like this as a hangout spot.
Kimonos: NEED RESERVATIONS: Great experience. I reccommend that you do this one of the first days you are there, if your butler or yourself can plan out your meals, try to get into kimonos when you first get there, it's a great way to meet some people while you are there and it's a really fun time. They DO serve soki but they don't advertize it. If you ask, you'll get it, warm or cold, it was fun to add with dinner!
Sushi: Not a huge selection but decent sushi.
Elenors: NEED RESERVATIONS: BEST RESTAURANT! and most romantic spot for dinner. TRY The Lobster there, it was cooked to perfection, they also let me try a typical jamaican dish: Curried Lamb on the side. If you ask, they will combine anything for you to try.
Bayside: Breakfast was amazing everyday, so many things to choose from. We used our butlers to bring us regular eggs in bed, we decided to try it the 2nd to last day and wished we had been eating there all week! Dinner at Bayside: Don't Bother... not worth your time...
Ok Corral: NEED RESERVATIONS: Dinner only... we were not impressed. Nachos were good though.
Marios: NEED RESERVATIONS: Also... Dinner only, we were not impressed...

I have to suggest if you can: Book a private candlelit dinner on the beach. It was the best time of our trip. Very romantic and just perfect service.

Spa: Is a must! You can talk them into things... they gave us the couples massage and added hot stones for free, extremely relaxing!

The Staff was AMAZING! Our butlers were Wendel and Cecil and they went above and beyond for us. They made our trip so enjoyable! Also, the waiter, Ken, great personality! Extremely helpful with wine and food selection!

CONS:
Be careful of when you are booking your trip here: we waited 2 months after our wedding because we wanted to wait for hurricane season to be over... apparently in november it is Antigua's rainiest season and jellyfish season. I was stung twice, and eaten alive by bugs.
Be careful which restaurants you choose. Try out ones that you think you might want to go more than once to, early on in your trip so that you have the chance to book dinner there more than once.
ALSO: They do NOT Sell phone cards at the resort... they said I could make calls from our room using a credit card or collect call. The collect call home would not work, I used my credit card... a few times the operator got on the line and said there was a problem with my credit card, they asked me to verify my info, then told me that my card would not work and asked if I had another... I was stupid, I gave them my debit card... when we returned home I had been a victim of Identity Theft! They had taken both accounts and charged all week long to both cards to the same fradulent company... this past week after our trip I have been going through hell canceling and starting over ALL of my accounts... If you can, bring a calling card OR set up your cell phone before you leave... I was stupid and didn't do this... it was a learning experience to say the least.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Musicianlala
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level Contributor
55 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 19 November 2009

On arrival at the Caribbean side we were given the registration form to fill in, only to be left waiting for the person to return, which they didn’t so we had to go seek help. We enquired about our luggage in the car at the Mediterranean side and whether someone would go and get it, to which they advised bring the car over.

We then walked back to collect the car and luggage, no-one helped with the luggage when we brought the car over, we were then told the car had to be parked back over the other side! A far from perfect arrival and check in process.

We stayed in a Rondoval right next to the beach which was very nice we could not fault the room. The complex was huge, a bit tired in places in the Caribbean section. The beach is fantastic!
There are several pools throughout the complex from the main pool to several smaller pools dotted about the Caribbean section. You need to reserve sunbeds very early to get a space.

The grounds are really nice with well maintained gardens, very spacious so never felt crowded.

Restaurants – the standard of food was a big disappointment only to be made worse by poor service, service was very slow to order drinks and food. We ate in several of the restaurants and they were all dissapointing.

When were checking out we had a letter to say the check out procedure, times etc. The letter stated to have suitcases ready by 9 so a porter can collect. We phoned through by 8.30 to say they were ready for collection, after we came back from breakfast they were still there so at 10 we gave up waiting and took them ourselves to the Check In Chill Out area.

On check out day we had a late flight, in the Mediterranean area you can use the departure lounge where you can store your hand luggage and have showers to freshen up.
This was a bonus so you can enjoy your last day, but you need to ask about it otherwise you wouldn’t be told about it.

Sandals provided our transfers back to the airport, they picked us up at 13.30 for a 16.30 flight when we had already checked in using Check In Chill Out, this time seemed extremely early

In summary the complex grounds and rooms are great and there are lots of daily activities, it is such a shame the food and service lets it down.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank K1000M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 November 2009

We recently stayed at Sandals Grand Antigua. What a beautiful setting on a fabulous beach. We stayed in the new Mediterranean Village part of the complex in one of the Portofino Suites on the ground floor, with concierge service, we had a fully stocked bar with everything you can think of from soft drinks to Champagne, wines, spirits. There was a large flat screen TV, large bathroom with his and hers sink, jaccuzi bath, walk in shower, wonderful.
As we were only there for a few days we could not get into the restaurants that require reservations, ie: Eleanors, OK Corral, Kimonos. We went to Mario's twice for a good steak and salmon. We went to the Bayside one evening for an Asian buffet which was quite good with lots of choice. We ate in Mario's for breakfast, again plenty of choice.
Grounds and pool were lovely, there is the hugh pool at the Med Village, with the swim up bar and lots of people having a good time. If you want a quieter section of the complex, wander through the numerous paths in the Caribbean Village area and you can find quiet pools and peaceful areas.
There is a casino next door, which is not part of Sandals but they have an access gate through to it, for any of you who fancy a flutter
Make sure you go on a circumnavigation trip around the island on the Wadadli Cat catarmaran trip, it was a great day out, going around the whole of Antigua, stop off for snorkeling on Green Island and have lunch and relax, and then they put up the sail, wind permitting and continue on with the trip, you are out for about seven hours and it works out at $110 per person. You can see one of Eric Clapton's many homes on one of the headlands near Shirley Heights, which is somewhere else you must go to on a Sunday evening and watch the sunset. They have a steel band and a barbecue.
I would not hesitate to recommend Sandals Grande Antigua. The staff are generally really chatty and friendly, you do get the odd one who is indifferent.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank caj50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surrey, Canada
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 November 2009

Great vacation. Loved the pool and the beach.
Excellent Customer Service. Staff were very friendly and went over and above to try and make our stay comfortable.
Upon our arrival we were sat down in the lobby area while one of the staff members brought us champagne and they arranged out paperwork for check in. They had us fill out a few papers, were handed the room key and away we went. They took care of our luggage and delivered our luggage within 1/2 hour or so of our arrival.
We were sent a fruit platter and cheese tray on day 1 and then we upgraded to a rondoval suite beachfront and were sent another cheese platter.
Marios - recommend this for breakfast and dinner,
Also Barefoot on the beach for lunch and dinner
Sushi Bar was pretty good especially knowing that we have great sushi here in Vancouver.
Meditterean Village is beautiful but a bit of a walk to the beach and some of the other restaurants in the Carribean Grove.
Rondoval suites on the beach front - Great location, steps away from the beach. we literally heard the ocean waves all night long.It was very soothing. Also close to the pool. We were centrally located between the two areas. However, the rondoval suites looked a bit tired and need a revamping for bathroom, vanity area and curtains, etc. And although beachfront not a lot of privacy as the walk way was right in front of our window.
Overall this is a fantastic hotel and would highly recommend Sandal's to anyone.
I would definately stay in the Meditterean Village next time.

  • Stayed November 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Suedha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandals Grande Antigua Resort & Spa

Property: Sandals Grande Antigua Resort & Spa
Address: Dickenson Bay, St. John's, Antigua
Phone Number:
Region: Caribbean > Antigua and Barbuda > Antigua > Saint John Parish > St. John's
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in St. John's
#3 On the Beach Hotel in St. John's
#3 Luxury Hotel in St. John's
#3 Family Hotel in St. John's
#4 Romantic Hotel in St. John's
#5 Business Hotel in St. John's
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Sandals Grande Antigua Resort & Spa 5*
Number of rooms: 373
Official Description (provided by the hotel):
•A European Hotel in the Six-Star, all-suite Mediterranean Village •Exotic Rondoval with private plunge pool and butler service •1,400 square foot Mediterranean villa with private plunge pool and butler service•Houses the East Caribbean's largest pool (1 of 6) •Offers 9 dining options and 8 bars including an English pub •Voted "World's Most Romantic Resort" 14 years in a row ... more   less 
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Also Known As:
Sandals Grande Antigua Hotel St. John`s
Sandals Grande Antigua Resort And Spa
Sandals Antigua
Hotel Sandals Grande Antigua
Sandals Grand Antigua
Antigua Sandals
Sandals Grande Antigua Resort & Spa Saint John Parish

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