The title speaks for itself. We ate here at the hotel's Bayhouse Restaurant this morning and the staff: 1) wouldn't stop chit-chatting so we didn't get seated for 15 minutes in an empty house 2) didn't come back for an hour and a half after they took our order to ask "what did you all order, again?" 3) brings out 3 rolls for 4 people. We finally get our food another hour later, on the dot. We finish eating in 10 minutes and wait, again, for some one to come give us our bill. No one does. I finally get a hold of one of the waitresses and ask for the bill. She comes back with the bill all on one ticket (we needed 3 separate tickets). We ask her to split it up and she says to accompany her to the bar to do so. I oblige, and when we get up to the bar another waitress says we should have told them before hand (in the most rude and ignorant tone i've ever seen a waitress do to customer at any establishment in my life). YES, because we had so much time to tell the waitress that we needed 3 tickets while they were completely ignoring us. SORRY MA'AM, THAT WAS DEFINITELY OUR FAULT!! So how do they try and split up the bill? Waitress #2 tells waitress #1 to just split the bill in half... At this point I'm frothing at the mouth because I'm so angry after having suffered their disrespect for the last 2 and a half hours. I deal with waitress #1 telling her to put my order separately from the others, finally pay, and I'm about ready to leave when I realize they 1) charged us for things that we didn't even order 2) added a 15% charge for "hospitality" on to the bill. I'm a student here on the island, and I will never go back. Do yourself a favor and never come to this restaurant, yourself.
- Official Description (provided by the hotel):
- Trade Winds Hotel is located in the St. John's Antigua neighborhood, close to Dickenson Bay Beach, Fort James and Runaway Bay Beach. Nearby points of interest also include Cedar Valley Golf Club, and we are 15 minutes from V.C. Bird International Airport. Resort Features. Trade Winds Hotel's Restaurant; the Bay House serves breakfast, lunch and dinner. A poolside bar and a bar/lounge are open for drinks. Room Service is available during limited hours. Recreational amenities include an outdoor pool. This 4.0-star property has a business center and offers small meeting rooms audio-visual equipment, and business services. Complimentary Hi Speed WiFi Internet access is available throughout the property. This St. John's property has event spaces consisting of banquet facilities and conference/meeting rooms. Wedding services,Cocktail Receptions, concierge services and tour assistance are available. Guest parking is complimentary. Additional property amenities include laundry facilities. Guest Rooms. 50 air conditioned guestrooms at Trade Winds Hotel feature CD Players and Coffee/Tea making facilities. All accommodations have balconies. Bathroom feature shower/tub combinations, complimentary toiletries, hair dryers. Rooms also include safes, mini fridge, Iron and Board and ceiling fans. Housekeeping is offered daily and guests may request wake-up calls. ... more less
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- Also Known As:
- Trade Winds St Johns
- Hotel Trade Winds
- Trade Winds Hotel Antigua/Saint John Parish