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“WORST WAIT STAFF IN THE WORLD!!!”
Review of Trade Winds Hotel

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Trade Winds Hotel
Ranked #8 of 15 Hotels in St. John's
Certificate of Excellence
St Johns, Antigua
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“WORST WAIT STAFF IN THE WORLD!!!”
Reviewed 17 November 2012

The title speaks for itself. We ate here at the hotel's Bayhouse Restaurant this morning and the staff: 1) wouldn't stop chit-chatting so we didn't get seated for 15 minutes in an empty house 2) didn't come back for an hour and a half after they took our order to ask "what did you all order, again?" 3) brings out 3 rolls for 4 people. We finally get our food another hour later, on the dot. We finish eating in 10 minutes and wait, again, for some one to come give us our bill. No one does. I finally get a hold of one of the waitresses and ask for the bill. She comes back with the bill all on one ticket (we needed 3 separate tickets). We ask her to split it up and she says to accompany her to the bar to do so. I oblige, and when we get up to the bar another waitress says we should have told them before hand (in the most rude and ignorant tone i've ever seen a waitress do to customer at any establishment in my life). YES, because we had so much time to tell the waitress that we needed 3 tickets while they were completely ignoring us. SORRY MA'AM, THAT WAS DEFINITELY OUR FAULT!! So how do they try and split up the bill? Waitress #2 tells waitress #1 to just split the bill in half... At this point I'm frothing at the mouth because I'm so angry after having suffered their disrespect for the last 2 and a half hours. I deal with waitress #1 telling her to put my order separately from the others, finally pay, and I'm about ready to leave when I realize they 1) charged us for things that we didn't even order 2) added a 15% charge for "hospitality" on to the bill. I'm a student here on the island, and I will never go back. Do yourself a favor and never come to this restaurant, yourself.

  • Stayed November 2012, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank jjob73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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247 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
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  • Any
English first
Mississauga,Ontario
Level Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 10 November 2012

Myself and fiancee visited a friend who was staying at this hotel and spent the day there. The grounds are beautiful and make an immediate impression. We instantly wanted to stay there. The room was very spacious as was the balcony and had nice Caribbean style furniture. The bed was very comfortable and the room was perfectly clean. The only complaint was that the water pressure in the bathroom was insanely low and the shower only gave a trickle of water. I am led to believe this must have been an unusual circumstance and was perhaps due to bad weather at the time. The restaurant was a nice atmosphere however it is pricey and service was slow even for something as simple as a side of french fries. There is a small but sufficient pool. The property would be very nice for a small group, or people who want a relaxed vacation. The beach is a close drive/walk/shuttle away. We will be back to stay ourselves but will probably eat elsewhere that is more affordable.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nattie03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 8 November 2012

The site is wonderful and high - truly a trade wind hotel. The amenities aren't the finest, e.g. a small pool. But if you want to tour the island and come back to a relaxing hotel with wonderful staff, this is it.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrmainelli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level Contributor
38 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 November 2012

Another wonderful trip to Trade Winds. Stayed 6 nights for our annual summer holiday. (We have visited on numerous occasions over the last 12 years). Thanks to Marydith Gordon for all the hard work in our numerous date changes and special requests !

Firstly, the restaurant is wonderful - crisp white linen covered tables with outstanding food and great service (All of the ladies in the restaurant really care about customer service and attention to detail - this is not always the norm in the Caribbean.)

The pool area is nice - quiet and relaxing. This is an ideal place to escape - chill -relax - read books by the pool. So wonderful. This is not a hotel for those wishing to gorge themselves at an armband entry buffet with free drinks - Thankfully !!

The beach is a 5 min walk down the hill - the beach is superb with the Caveat that Sandals (since its expansion) seem to dominate - however there is plenty of space. Get a taxi back up cost $8 US or $20 EC. The Taxi rank is at the Sandals end of the beach next to the Antigua Village shop.

The hotel rooms are immaculate - the standard of cleaning is very high. However, the rooms are dated and in need of an upgrade - particularly the furniture.

So looking forward to returning in 2013

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Traveller027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, Utah
Level Contributor
92 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 1 November 2012

We had the junior suite which was very roomy and comfortable. Large bathroom, plenty of seating, refrigerator and patio with 2 chairs and a table. We ate breakfast and dinner at the hotel restaurant. The food and service was very good. The hotel was very quiet in the rooms. Wifi was available in our rooms and in the bar and restaurant. Not a large area for parking may be the only downside to the location.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, Scotland
Level Contributor
58 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 31 October 2012

This is a smallish hotel with the rooms dotted around the property in a pleasantly random sort of way. The view from my room balcony was spectacular, and was the same from the bar and restaurant. The restaurant is superb, and obviously popular all day as I couldn't get a table for lunch, but was able to eat in the bar.
The bedroom was large, as was the bathroom and both were spotlessly clean.
It's not close to a beach but it does have a nice pool and sun bathing area.
My only complaint was the slog up the hill in the scorching heat from the taxi entrance gate to reception with my two very heavy suitcases, and no assistance.
The girls behind the reception desk are very helpful and stored my bags for a while before leaving.

Room Tip: I would not recommend this hotel for anyone with any sort of disability. There are steps up to each...
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  • Stayed October 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ultomato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgetown, Barbados
2 reviews
Reviewed 31 October 2012

Friendly staff nice for a getaway. Could be enhanced for the business travel with a desk and reading lamp. Would stay here gain but if on hoilday and not on business travel as it is a bit far from everything and taxi fares seem high. Nice view from bedroom annex. The restaurant is tops, excellent breakfast nice variety. Needs a fitness centre given its distance.

Room Tip: The rooms in the 50's are nice if you don't mind a bedroom annex
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChandlerBGI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Trade Winds Hotel

Property: Trade Winds Hotel
Address: Dickenson Bay, St. John's, Antigua
Phone Number:
Region: Caribbean > Antigua and Barbuda > Antigua > Saint John Parish > St. John's
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#2 Business Hotel in St. John's
#4 Luxury Hotel in St. John's
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Trade Winds Hotel 4*
Number of rooms: 50
Official Description (provided by the hotel):
Trade Winds Hotel is located in the St. John's Antigua neighborhood, close to Dickenson Bay Beach, Fort James and Runaway Bay Beach. Nearby points of interest also include Cedar Valley Golf Club, and we are 15 minutes from V.C. Bird International Airport. Resort Features. Trade Winds Hotel's Restaurant; the Bay House serves breakfast, lunch and dinner. A poolside bar and a bar/lounge are open for drinks. Room Service is available during limited hours. Recreational amenities include an outdoor pool. This 4.0-star property has a business center and offers small meeting rooms audio-visual equipment, and business services. Complimentary Hi Speed WiFi Internet access is available throughout the property. This St. John's property has event spaces consisting of banquet facilities and conference/meeting rooms. Wedding services,Cocktail Receptions, concierge services and tour assistance are available. Guest parking is complimentary. Additional property amenities include laundry facilities. Guest Rooms. 50 air conditioned guestrooms at Trade Winds Hotel feature CD Players and Coffee/Tea making facilities. All accommodations have balconies. Bathroom feature shower/tub combinations, complimentary toiletries, hair dryers. Rooms also include safes, mini fridge, Iron and Board and ceiling fans. Housekeeping is offered daily and guests may request wake-up calls. ... more   less 
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Also Known As:
Trade Winds St Johns
Hotel Trade Winds
Trade Winds Hotel Antigua/Saint John Parish

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