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“Don't settle for this hotel, keep looking!” 1 of 5 bubbles
Review of Trade Winds Hotel

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Trade Winds Hotel
Ranked #8 of 15 Hotels in St. John's
Certificate of Excellence
New Hope, Pennsylvania
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Don't settle for this hotel, keep looking!”
1 of 5 bubbles Reviewed 9 February 2013

As our flight was cancelled we needed to find a place to stay for one night and we booked at the Trade Winds. 1) We booked it online at a special rate yet when we arrived they charged us the incorrect price. 2) Air conditioning control broken. 3) Restaurant service and food was terrible. We had to wait at dinner and breakfast for 1/2 hour just to get coffee or a drink and another 1/2 hour to get our check once we finished with our meal.

There are plenty of choices in Antigua no need to settle for second best.

Room Tip: Pick another hotel
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  • Stayed February 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank TERESA K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl C, General Manager at Trade Winds Hotel, responded to this review, 4 March 2013
Thank you for your review. We are very sorry that your stay with us was unpleasant. It is a very rare occurrence of incorrect online booking and we've put methods in place to eliminate such another occurrence, please accept our apologies.

Providing our guests with the best hospitality and service is always our mission and we've addressed the long wait for dinner/breakfast service along with faulty air-conditioner remote.

Should you choose to come back to Trade Winds Hotel I would love to have the opportunity to speak with your directly. We hope to see you again in the future and wish you all the best.
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241 reviews from our community

Traveller rating
    93
    91
    43
    9
    5
See reviews for
26
65
16
90
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Swedish first
  • Any
English first
Bedford, New Hampshire
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 8 February 2013

We are two couples staying in 2 rooms at the Trade Winds in Antigua and it's been a disappointment. They don't do a good job cleaning to start with. Secondly they made a mistake in thinking we were only staying 1 night so when we got back from the beach the hotel had demagnetized our key cards as they wanted us to go to the front desk to tell us that they needed one of the rooms and would we mind if the 4 of us were in one room (and they weren't going to charge us any MORE for the inconvenience as I guess they charge extra for extra people in a room. A little too cozy for us thank you. This was their mistake yet they wanted to make it our problem. When we went to the desk to discuss the problem the clerk was very unprofessional and was even raising her voice. Clearly she should not be in the hospitality business.

  • Stayed February 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank lablover46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 5 February 2013

We stayed here for only one day, prior to embarking on a cruise, but it was very lovely. Good food but pricey dining at their Bay House restaurant. Clean, small and a beautiful panoramic view of the sea. This is a lovely boutique property that is centrally located and close to the cruise docks and airport. No beach but they do have a shuttle to a close by one. Friendly service too. We would stay here again.

Room Tip: Very relaxing place with fantastic sea view.
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  • Stayed January 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Caboricky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl C, General Manager at Trade Winds Hotel, responded to this review, 6 February 2013
We thank you for taking the time to give us this positive review and look forward to welcoming you back one day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
1 review
4 of 5 bubbles Reviewed 29 January 2013

No great hardship to be left here for 2.5 days by British Airways when their flight from San Juan to London developed a fault. Very pleasant and friendly staff, not at all fazed by arrival of a group at 0200. Good rooms with well maintained facilities; colourful flowery grounds, although not extensive. Bar and restaurant a little laid back but so what - we were at leisure! The menus and food were excellent. Unable to explore the area, as did not know when we would get the call to leave, but the immediate vicinity was tidy and felt safe, unlike a report from a friend at another hotel. Can't assess value as BA paid.

  • Stayed January 2013, travelled on business
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mjr387
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
4 of 5 bubbles Reviewed 14 January 2013

Warm reception. Immediate help with the bags and well-equipped room greeted our arrival. Reception desk helpful throughout our stay and departure well managed. Only twenty minutes from the airport with tropical views and seascape.

Room Tip: Wheelchair access/walk-in showers available on request
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  • Stayed December 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sybil F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl C, General Manager at Trade Winds Hotel, responded to this review, 15 January 2013
The Team here at Trade Winds Hotel join me in saying a BIG Thank You for your positive comments and we do hope that we shall have the pleasure of welcoming you back to our Intimate Hideaway !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 10 January 2013

Having sampled many of the islands restaurants and hotels Trade Winds always springs to mind first when I am asked for a recommendation. The restaurant is fantastic and stands out as one of the best for either breakfast or dinner, with a great combination of top service, food and an unforgettable view. I visited in both December and January and both experiences were excellent. Thank you very much to the Trade Winds Team for a brilliant stay.

  • Stayed January 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HFS84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl C, General Manager at Trade Winds Hotel, responded to this review, 11 January 2013
We thank you for taking the time to write such a positive review and do hope that we shall have the pleasure of welcoming you back to our Trade Winds Hotel and Bay House Restaurant later on in the year.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Martin
Level Contributor
182 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
5 of 5 bubbles Reviewed 9 January 2013

We didn't stay at the Hotel but spent quite a few hours at the Bay House restaurant during our layover in Antigua on the way to the UK and again on the way back to St Martin. We had already done this before in the summer as our layovers are around 4-7 hours and the Bay House is just perfect, quite close to the airport, very comfortable chairs in the restaurant, awesome views, comfy lounge and poolside areas. The food is not gourmet but delicious fresh home style cooking and reasonably priced. The cocktails are awesome especially the Hurricane (Happy hour starts a 5pm). On each of the four occasions we have spent here the ladies in the restaurant were fantastic, they were friendly, helpful and made us feel very welcome, service was efficient. Highly recommend the Bay House and look forward to our next layover!

  • Stayed January 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank K s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheryl C, General Manager at Trade Winds Hotel, responded to this review, 11 January 2013
We are so happy to see that you enjoyed our Bay House Restaurant a number of times during your visit to Antigua. Wishing you All that's good in 2013.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trade Winds Hotel

Property: Trade Winds Hotel
Address: Dickenson Bay, St. John's, Antigua
Phone Number:
Region: Caribbean > Antigua and Barbuda > Antigua > Saint John Parish > St. John's
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#2 Business Hotel in St. John's
#4 Luxury Hotel in St. John's
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Trade Winds Hotel 4*
Number of rooms: 50
Official Description (provided by the hotel):
Trade Winds Hotel is located in the St. John's Antigua neighborhood, close to Dickenson Bay Beach, Fort James and Runaway Bay Beach. Nearby points of interest also include Cedar Valley Golf Club, and we are 15 minutes from V.C. Bird International Airport. Resort Features. Trade Winds Hotel's Restaurant; the Bay House serves breakfast, lunch and dinner. A poolside bar and a bar/lounge are open for drinks. Room Service is available during limited hours. Recreational amenities include an outdoor pool. This 4.0-star property has a business center and offers small meeting rooms audio-visual equipment, and business services. Complimentary Hi Speed WiFi Internet access is available throughout the property. This St. John's property has event spaces consisting of banquet facilities and conference/meeting rooms. Wedding services,Cocktail Receptions, concierge services and tour assistance are available. Guest parking is complimentary. Additional property amenities include laundry facilities. Guest Rooms. 50 air conditioned guestrooms at Trade Winds Hotel feature CD Players and Coffee/Tea making facilities. All accommodations have balconies. Bathroom feature shower/tub combinations, complimentary toiletries, hair dryers. Rooms also include safes, mini fridge, Iron and Board and ceiling fans. Housekeeping is offered daily and guests may request wake-up calls. ... more   less 
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Also Known As:
Trade Winds St Johns
Hotel Trade Winds
Trade Winds Hotel Antigua/Saint John Parish

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