A couple of days ago we stay here with a large group of friends and family.
It’s a little bit difficult to write a full review ‘cause the hotel is in renovation.
However all the works are now sited on one half of the hotel away from the guests and we did not hear any loud noise during our stay.
The staff did their utmost to provide us a great service . We want to thank Mrs. Virginia and Linda who always had a big smile on their faces and provide us with an excellent service. Ernesto at the pool was friendly and gave us some valuable tips concerning our stay on the island. Mrs. Luz at the front desk/ reservation was willing to do the extra mile, but only Mrs. Arlyn at the front desk was not so friendly and provides a mediocre service. We only went to reception when we knew the decent staff was working.
Overall the hotel staff were polite, courteous and very helpful.More
Certificate of Excellence