Stayed at the Riu from April 24th until May 1st. We booked a Jr Suite Oceanview and had requested a remodeled room on a high floor with large balcony when we booked with Cheap Caribbean. We also mentioned it was a birthday.
We arrived at the hotel at 2:20pm and were told the room would be ready at 3pm. We were greeted with a fruit punch drink and had the option of adding rum. We were given our all inclusive bracelets immediately, so while waiting for the room to be done, we grabbed a snack and drink in the Sports Bar.
Our room was 917 in the main building (A) and was huge. It met our requests with a great view and one of the larger balconies only available on the 9th and 10th floor. Yes, the bed was hard so I immediately called for a mattress topper. None were available until the next day, but I still slept fine having been up since 3:15am I could have slept on the floor!
The room did not have a musty odor, but each day after the maid had cleaned it did smell like furniture polish. There did seem to be a slight dampness and we kept the air conditioner on along with the celiling fan and never left the sliding door to the balcony open. We never had a problem with moisture on the floor. The room was extremely quiet even though Barry's Bar was below us. Even with live music playing below, while we were in the room we couldn't hear a thing.
We ate most meals at the buffet, and were impressed with the selection and variety of food. One night we ate at the Steakhouse and it was good. The staff came out to sing Happy Birthday and brought a cake. The hotel was supposed to bring champagne to the room also, but that didn't happen. :(
There was much activity at the pool area (games, contests, water aerobics) and it could be a bit noisy. After one day at the pool we opted for the beach. The palypa situation was not that bad if you were willing to get one early. Most days as long as we were there before 7 we got the palypa of our choice. The last day most palypas were claimed by 6:30am. I have a feeling guests left towels there overnight. Many days several of the palypas were reserved but no one was ever using it.
We walked down to the Holiday Inn and then to the Paso Hacienda mall one day. We loved the paved walking path along the beach and the chance to see the other hotels in the area.
All in all, we had a great time. I was nervous having read the reviews, but found none of the issues that had been mentioned. The staff was extremely friendly,the food was good, drinks were strong, and even though the hotel was full there were plenty of loungers at the pool and beach thoughout the day.
This would be a great place for families as it is compact and easy to keep tabs on the kids. If you are looking for a very quiet. low key vacation I suggest going to the low rise area.
- Official Description (provided by the hotel):
- > * Opened: summer 2007> * Situated in Palm Beach on the island of Aruba> * Two 10-story buildings, one 8-story building> * Located on the beach> * Complimentary sun loungers and parasols on the beach> * 4 km / 2.48 Miles from Oranjestad> * 700 m / 2296.7 Ft. From various shops> * 10 km / 6.21 Miles from the airport> * Credit cards accepted: Visa, MasterCard, Diners ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Southall Travel, West Indies, RIU Hotels and Resorts, 5viajes2012 S.L., HotelQuickly and getaroom.com so you can book your Hotel Riu Palace Aruba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Riu Palace Aruba Hotel Palm/Eagle Beach
- Riu Aruba
- Riu Palace Aruba Resort
- Hotel Riu Palace Aruba Palm - Eagle Beach