I know that each person experience things differently but I must say I'm very disappointed with this 5 star hotel. I just arrived home on yesterday after spending a week from 5/21-5/27. The hotel appearance will make you feel like your a king/queen in a castle but it's very misleading. I happened to stay in room 325 and there were quite a few issues such as the molded furniture (couch), stained chairs, mold on the ceiling in the bathroom. We notified the hotel about furniture and all they did was attempt to clean the couch but I guess that wasn't successful since they just cover up the couch instead of replacing the couch. They did nothing about the stained chairs. Also, the bed was hard as a brick. As for the food, it wasn't that great. I had better food outside the hotel. I will say that the service staff is at it's best. The location of hotel is great and it's right off the beach. The pool is awesome. Overall, this hotel needs to update the furniture in the rooms and make the food more tasteful. I plan on going back to Aruba but I would prefer to stay somewhere else.
- Official Description (provided by the hotel):
- > * Opened: summer 2007> * Situated in Palm Beach on the island of Aruba> * Two 10-story buildings, one 8-story building> * Located on the beach> * Complimentary sun loungers and parasols on the beach> * 4 km / 2.48 Miles from Oranjestad> * 700 m / 2296.7 Ft. From various shops> * 10 km / 6.21 Miles from the airport> * Credit cards accepted: Visa, MasterCard, Diners ... more less
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- Also Known As:
- Riu Palace Aruba Hotel Palm/Eagle Beach
- Riu Aruba
- Riu Palace Aruba Resort
- Hotel Riu Palace Aruba Palm - Eagle Beach