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Holiday Inn Resort Aruba - Beach Resort & Casino
Ranked #17 of 24 Hotels in Palm - Eagle Beach
Certificate of Excellence
Grapevine, Texas
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Great value”
4 of 5 bubbles Reviewed 3 February 2014

Great location on Eagle Beach. It's a value type resort and you get what you pay for. It was clean and right on the beach. With the money we saved staying here we windsurfed every day, did a few excursions and didn't sweat the super expensive food and beer prices on the island.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Candina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,864 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (667)
Date | Rating
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  • Dutch first
  • English first
  • French first
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  • Italian first
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English first
Toronto, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 2 February 2014

We are staying at Holiday In 20-26 January 2014. Renovation almost done (few more small things left).
Weather unbelievable, hotel rooms extremely clean, beach is out of this world (yes you have to book papas , wait in the line but nothing is perfect) exept new Sea Breeze restaurant, just open, and we have lots our meals there.
Just one word GREAT. And if you are be blessed to be served by Carolina (Columbia born we find out, great great waitress and person ), you are very closed to paradise.
We try lots fish (sea bass was perfect, tuna loin on lunch menu to and sniper for dinner was so good). If you prefer stakes, nothing to worry about they are great to. So dont miss this one.
They try really hard to make this new restaurant work. Service is still work in progres (exception is Carolina we have to mansion her one more time).
All in all best bang for the buck
Aruba is beautiful, will be back again.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Sanja S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakville, Canada
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 1 February 2014

We stayed here for two nights before our timeshare was available. One night was free thanks to IHG and a horrible stay with Heena in New Jersey. The hotel lobby is newly renovated. Check in was a long wait, but that is no different from the airport or anywhere else in Aruba. The staff was very friendly and accommodating. We received a lovely fruit platter in our room on the second day which was a very nice touch. Room was big with a nice view of the ocean. The hotel is right on the beach. I liked their system for signing up for palapas in the afternoon as opposed to some other properties where you have be up at 7 to reserve. Pools and pool area is beautiful and well kept with ample lounge chairs. We had dinner and breakfast at the hotel and the food was average, typical all-inclusive buffet. Location is excellent, across the street from the "malls" and on the strip with the other high rise hotels, casinos and restaurants. I would stay here again.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank tp5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berkeley Heights, NJ
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 31 January 2014 via mobile

Stayed at the Holiday Inn between Christmas and New Years with my two daughters. They were just at the tail end of a large renovation. The rooms were large, clean and everything was new. The restaurants and bars had also been updated. The beach was beautiful and never had problems finding chairs or a spot on the beach. Only ate at the resort once for lunch and none of us were thrilled with the food. There are tons of restaurants surrounding the resort so we didn't have to go far to find some good choices. The only thing that we felt that was lacking was the service. Front desk was slow and there must have been some new staff because no one seemed like they knew what they were doing. Tried to use the concierge to make dinner reservations and they were never at the desk and then when they were there they were difficult to work with. Ended up having to phone the restaurants directly myself. All in all it was a good deal. One of the less expensive hotels and you still are on the same beach.

Stayed December 2013
Helpful?
6 Thank dan_socc_mom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 bubbles Reviewed 29 January 2014

I went to the Holiday Inn just before they started the renovations. The hotel doesn't look much in pictures and pretty basic and boxy since it was built quite some time ago. When we first got there the lobby was nice and started with good first impressions even though the check in was long. The beach and the pool were really nice and beautiful even though there is no swim up bar. Our room was average, abit outdated and was on the ground floor, however the AC was perfect as it was so hot out and was easy access to the pool and beach. On the third day being on the ground floor we went in to our room only to be freaked out by finding 2 salamanders running around in our room! The food was ok.. but a bit boring. The buffet was good but dont drink the milk at the buffet unless it is served to you because it tasted sour and disgusting. The Italian restaurant is was the best they offered and the breezes restaurant on the beach was in a breathtaking beach/ocean location but lacked any good food.
The biggest disappointment was the nightlife! There was barely anything going on a night and even if there was a show/activity, it would be done at 11 pm and everyone would just go to bed. Everything closed early.

All in all it is a good family resort but lacking some things. I would recommend going here if you get a good deal and have kids but other then that, try somewhere else like the Riu or the Playa Linda next door!

Room Tip: get a room on a higher level to avoid bugs and little salamanders coming into your room! And ocean v...
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  • Stayed February 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIResortAruba, Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, 30 January 2014
Dear Valued Guest,

Thank you for your review. We are sorry to hear that you experienced a few issues during your stay. However, as you can see from the many previous reviews that service is something that we take with great pride and ensure that every guest leaves with having had a terrific time while staying in our resort. We appreciate your feedback regarding the food and will take a look into that. We hope to win you back one day as your resort of choice so we can prove our willingness to go above and beyond for our guests. Thank you for staying with us and we wish you safe travels.

Sincerely,
Holiday Inn Resort Aruba Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Corpus Christi, Texas, United States
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 29 January 2014

The hotel is in the fun high rise district and is walking distance to all the attractions and restaurants. It is one of the older hotels so it is closest to the beach. You literally walk out of the pool onto the beach. Newer hotels are set further back. The water sports rentals are next to it as is the Pelican Pier with great seafood and snorkeling boat launches. All remodeled just recently so they are like new. Didn't try the restaurant food but why would you eat at the hotel when you are surrounded by great restaurants.

Aruba Is Truly “One Happy Island”

By Mary Craft

Everyone that can should visit the former Dutch colony of Aruba in the Caribbean . Yes it has beautiful turquoise water with white sandy beaches but that is not what makes it unique - it is the warmth of its people. The Arubans are a mixed bunch made up of earthy blond Dutch and South American blends that enjoy life and who love their island and love sharing it with you.
This island paradise is only 20 miles long and six miles wide with basically three areas. There is the Dutch influenced downtown section that has many upper scale designer shops mixed with restaurants, bars and souvenir shops. The low rise section has all-inclusive beach resorts and is where you can enjoy large sections of beach to yourself and then there is the fun high rise section with all the major hotels my favorite being the Holiday Inn where I stayed. The beach that stretches out in front of these hotels are full of chaise lounges with ideal people watching opportunities. The tourists are mostly from Europe, Canada, northeast U.S. and South America and are attractive and easy to interact with because it is just that kind of atmosphere.
A Blue Water Playground
During the day everyone is on the water side of the hotels where there are many activities to enjoy including paddle boards, volleyball, kayaks, parasailing, up to four person tubing, wake boarding, kite surfing, sailboat cruises, deep sea fishing charters and snorkel cruise launches. One water sport I never saw before was the JetLev which is a water propelled jetpack that allows you to soar up to 30 feet above the water that was commercially launched in 2012. There are many restaurants and bars including several on piers over the water all with excellent seafood.
Although the island is expensive the water activities are not. We went on the five hour $75 brunch snorkel catamaran cruise that included a continental breakfast, lunch with sandwiches, potato salad and fresh fruit and an unlimited bar that served gin, vodka and rum mixed drinks. There were three snorkel stops one being to view the largest shipwreck in the Caribbean of a German cargo ship from the 40s that is 400 feet long and five stories high the top being close to the surface. The boat had a “third lung” which is a 40’ breathing hose that allows you to basically scuba dive without the tank. For those not so active you can rent a raft all day for $5 to enjoy the large roped off beach water area.
Time to eat
After enjoying the sunset it is time to hit the main promenade on the other side of the hotels that is lined with restaurants all with outdoor dining. There are variety of restaurants from Venezuelan to Smoky Joe’s Barbeque with most European countries represented as well. It has been said this island has the best food in the Caribbean. The island is immaculately clean with beautiful landscaped areas everywhere. It has an average temperature of 82 and the most sunny days than any other island. It also has the most repeat tourists and I met many that come every year which explains why I was so often asked if it was my first time there. I have traveled a lot and this island with a population of 120,000 is the safest place I have been to.
Take a walk on the wild side
There are more rugged activities to enjoy on the rocky waves crashing side of the island. You can rent off-road vehicles or ride horseback along this coast. My favorite tour was the jeep safari to this side that takes you to the highest point of the island, stops for a view of the natural rock bridge and then to the natural pool formed by rocks for a snorkel dive. It is a very rocky “lift you right out of your seat” ride. I knew when I heard the screams and laughter from the jeep in front of us to be prepared.
There are two golf courses, a 9 hole and an 18 hole course. We played the 18 hole course and we got a chance to enjoy the cacti filled desert landscape with a water backdrop. Before tourism became the country’s main economy at 75% they were the main exporter of aloe in the world. The cost for clubs, a sleeve of balls and a contemporary golf cart with GPS screen was $170. The course was challenging especially with the windy conditions.
For you gamblers there are casinos in most hotels but none have a sports bar only a sports board where you can bet on games but not watch them.
For you party animals there is the Kukoo Kunuku party bus that picks you up at your hotel and drives you, with music blaring, down the streets to four local bars downtown. Places you would have never discovered otherwise.
As you can see there is something for everyone of all ages and it is very kid friendly. Everyone speaks English and every place accepts dollars. There is no need to rent a car because you can walk to most places in the high rise section and besides it is fun and educational talking to the cab drivers.
Hmmm, I think I might just go back.

Room Tip: 5th and 6th floors have best view
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIResortAruba, Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, 30 January 2014
Dear Valued Guest,

Thank you for providing us your detailed feedback. Holiday Inn Resort Aruba location is great and we strive to make our guests stay as enjoyable as possible. Thanks again for your time and for choosing us. We look forward to your next trip to our resort. Happy Travels!

Sincerely,
Holiday Inn Resort Aruba Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 bubbles Reviewed 28 January 2014

The Holiday Inn is centrally located and convenient to stores, restaurants, etc.

Unfortunately, the hotel itself does not have much in terms of restaurants (or restaurants with decent food), outdated rooms, ongoing renovations in the main lobby, elevators that stopped working (on both banks and at the same time).


There was no map or directions to get around the property. We walked around lost most of the time. Even our cab driver didn't know where to pull up to drop us off at the lobby--apparently, it was relocated to a different part of the complex.

The pool was OK....too many iguanas hanging around though...

The beach was very short, and overall crowded. The water was rocky in most spots.

Overall, I was not impressed.

Room Tip: For the price, I recommend going to a different hotel.
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank jmags2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIResortAruba, Manager at Holiday Inn Resort Aruba - Beach Resort & Casino, responded to this review, 30 January 2014
Dear Valued Guest,

Thank you for your review. We are sorry to hear about your overall disappointing stay. And as you can see from the many previous reviews that service is something that we take with great pride and ensure that every guest leaves with having had a terrific time while staying in our resort. We are currently finalizing the resort's renovation project and are very excited to re introduce our new Resort with expanded services. Again, thank you and we hope you will give us another opportunity make it right. Safe travels!

Sincerely,
Holiday Inn Resort Aruba Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Resort Aruba - Beach Resort & Casino

Property: Holiday Inn Resort Aruba - Beach Resort & Casino
Address: 230 Je Irausquin Blvd, Palm - Eagle Beach, Aruba (Formerly Holiday Inn Sunspree Resort)
Phone Number:
Region: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Palm - Eagle Beach
#11 Spa Hotel in Palm - Eagle Beach
#11 Luxury Hotel in Palm - Eagle Beach
#12 Top resorts Hotel in Palm - Eagle Beach
#13 Family Hotel in Palm - Eagle Beach
#14 Romantic Hotel in Palm - Eagle Beach
#15 On the Beach Hotel in Palm - Eagle Beach
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn Resort Aruba - Beach Resort & Casino 4*
Number of rooms: 597
Official Description (provided by the hotel):
At the beachfront Holiday Inn Resort Aruba, we've gone to great lengths to further enhance the miracle that is our island by creating a carefree getaway that truly has something for everyone. With the best location on Palm Beach, wide variety of water sports including PADI certified diving and designer shopping just across the street look no further when booking our Aruba vacation. Whether you're here for a corporate retreat, family vacation or just a little downtime you'll find refreshing accommodations, an attentive staff and a vast array of amenities and activities. The resort features free in-room Wi-Fi access. ... more   less 
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Also Known As:
Holiday Inn Resort Aruba Hotel Palm/Eagle Beach
Holiday Inn Sunspree Hotel
Holiday Inn Sunspree Aruba
Holiday Inn Palm Eagle Beach
Holiday Inn Sunspree Resort Aruba
Aruba Holiday Inn
Palm/Eagle Beach Holiday Inn
Holiday Inn Resort Aruba - Beach Resort & Casino Palm - Eagle Beach

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