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“Wonderful Accommodation”

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Marriott's Aruba Ocean Club
Ranked #10 of 24 Hotels in Palm - Eagle Beach
Certificate of Excellence
Level 6 Contributor
641 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
“Wonderful Accommodation”
Reviewed 29 May 2014 via mobile

The location is excellent in walking distance to many great restaurants and shops and right on the most beautiful beach. The staff is very friendly and helpful and we'll-trained by management. The rooms are huge with modern furnishings and decorations. There is a washer and dryer just down the hall and complimentary. The beach area has many palapa sand chaise lounges which are complimentary. The pool and hot tubs are beautiful.

Stayed May 2014, travelled with family
Helpful?
3 Thank Stelly3665
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review, 13 June 2014
Thank you for joining us again at Marriott's Aruba Ocean Club! Our team is delighted to hear your family enjoyed their stay and look forward to welcoming you back soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (334)
Date | Rating
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English first
Cincinnati, Ohio, United States
Level 4 Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 29 May 2014

We bought here in 2013 and this was our first stay at the Ocean Club. We also own at Marriott Surf Club but decided if we wanted to stay President's Week we wanted a quieter place as we won't be bringing kids with us this week. Glad we did! Much quieter and not nearly as crowded on the beach. No lines at the front desk so no hassle either as at the Surf Club but the GM not nearly as good as the new GM at the Surf Club. Did have a lot, I mean a lot of internet trouble here. At the Surf Club the GM was able to help us; the Ocean Club GM was no help. Teenagers put soap into the hot tub and I don't think the staff did anything which was a shame. Was glad to see the umbrella man (Monty) not at the Ocean Club and more laid back, friendly couples.

Room Tip: We like the view facing the pool but if you like quiet then facing the Surf Club, high floor
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  • Stayed February 2014, travelled with friends
    • Value
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Helpful?
Thank JudithG666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review, 13 June 2014
It's great to hear you enjoyed your President's Week vacation, Judith! It certainly is nice to getaway and relax on the beautiful island of Aruba. We appreciate your feedback on the internet service and hot tub issue. Please know, your comments will be shared with the appropriate managers and we thank you for sharing this with us. We hope you will visit us again soon on your next vacation in Aruba!
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Maple Grove, Minnesota
Level 5 Contributor
69 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 24 May 2014

Pool located right down the elevator with easy trips to the room for personal libations. We were there for five days and that was long enough. Snorkeling off the beach a mile away next to an old wrecked freighter. Pretty fish were sparse but sea urchins plentiful in the quiet shallow water.
People were nice, even the beach vendors. Lots of retirees with modest incomes and tastes similar to our own, leading to pleasant conversations. Meals were unremarkable with prices that were markable. Iguanas were plentiful. One bit my wife's toe, thinking her painted toe nail was a flower. We had excellent WiFi reception and we saw all of our favorite CBS prime shows on big screen. Next visit we will venture out of the hotel grounds for better restaurant fare. I really liked our time in Aruba.

Room Tip: Give a tip to the hired help. Generosity makes for a pleasant stay.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Lordegbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review, 29 May 2014
Thank you for joining us at Marriott's Aruba Ocean Club! We appreciate your TripAdvisor review and are happy to hear you had a great time at the resort. Our team hopes your wife's toe is feeling better and are sorry to hear the iguana got too close for comfort. We hope you will return soon on your next trip to Aruba!
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Lockport, New York
Level 5 Contributor
82 reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 21 May 2014

My husband and I have stayed at both the Marriott Ocean Club and Surf Club. We found the Ocean Club to be MUCH more enjoyable and our style than the Surf Club. The Surf Club is mainly families and kids (loud and obnoxious, in my opinion) and the Ocean Club was primarily other couples or group of adults (few children).

Our room was beautiful - exactly what I have come to expect from Marriott and the service was outstanding. Over the two weeks my husband and I stayed at the Ocean Club, many of the staff got to know us and we were frequently greeted by name and always with a smile.

My favorite thing about the Ocean Club is that they DO NOT allow guests from the Surf Club in their pool or on their beach (or vice a versa). To me this is essential as my husband and I were looking for a quiet and romantic vacation, not one filled with other people's screaming children. The Ocean Club pool was usually calm and quiet, if not filled with enormous iguanas. There is a swim-up bar that serves delicious (and over-priced) drinks. (You must try the Aruba Ariba, it is fabulous). The beach is nice also - there are palapas available to reserve and also some in the back available without a reservation (first come, first served on those).

Overall we loved the Ocean Club and already have a reservation to go back.

  • Stayed September 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank Jillebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review, 29 May 2014
We are excited to hear you already have another reservation for Marriott's Aruba Ocean Club! Thank you for your great TripAdvisor review and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston Ma
Level 4 Contributor
45 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 18 May 2014

My husband & I stayed from Feb 7-14th. We love Aruba as this was our 3rd time there. We're not owners so we rented a lockout room from some very nice people. The lockout room was large enough for my husband & I. It would have been too cramped if our 2 girls came with us though. It had a king size Marriott bed which was very nice, slept really good, a pull out couch, with a small kitchenette w/small fridge & a nice balcony looking out at the ocean. We were in rm 506 it was in the corner so had a view of the pool & ocean.The place is in a great spot on the beach close to everything in walking distance. You really don't need to rent a vehicle. The room was very pretty & clean. The beautiful warm blue ocean keeps us coming back as well as it's a very safe island & you can go see the whole island without fear. Everyone is very friendly. Since it was Feb most of the owners were in their units & not many kids. It was a quiet place with nothing to do at night but we were tired & in bed early from all the sun & water! Like most hotels in Aruba you need to get in line for a hut for shade which you definitely will need. At least here they are organized. You go down early, like I went at 5am thinking it was early since it opens at 7am but I get down there & there are already like 20 people sitting in the restaurant area! So you just need to ask who was last in getting there so when they line up at 7am you line up behind that person lol The one good thing here is you can rent the hut for 3 days in advance for $15 a day so worth the money so you can sleep in a bit but it's tough to get it. I was fortunate & did rent for 3 days. Check in the morning & again in the afternoon if any are avail to rent. You want to get inline early so you can pick a good hut closest to the water or wherever you want to be. My suggestion is to walk the area of huts & jot down which ones you think you'd like so you're prepared in the morning. At least everyone sits comfortable in chairs while waiting. We did use the Jacuzzi at night which was nice but n ever used the pool. The elevators are usually readily available & quick. Since you have a fridge get a taxi & go to Ling & Son's Supermarket. It's more Americanized & not so European. All taxis are the same price but the rate does go up on the weekend. I think it was like $12/weekday to go from Marriott to Ling & Son's. The tazi will wait for you if you ask & it's not an additional charge. No tip is necessary either as it's in their fixed rate, found that out at the end of the week. For the Massachusetts folks there is a Dunkin Donuts about 3 blocks down! lol walk to get your coffee. It's right next to Iguana Joe's BBQ. I would stay here again for the price I paid but it was little quiet at night.

Room Tip: Ask for a room on the top floor facing the pool area this way you'll see the pool & the ocea...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
2 Thank islandloverBostonMa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review, 29 May 2014
Thank you for staying with us on your 3rd trip to Aruba! We are happy you enjoyed Marriott's Aruba Ocean Club and hope you will return soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mississauga
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 May 2014

The ocean club is a clean, standard time share hotel that caters to the retired clientele. It is very quiet and perfect for those who enjoy reading a good book and taking walks on the beach. It's location is excellent as it is next door to the Marriott Hotel on one side
and the Surf Club with lots of children on the other side. I enjoyed walking along palm beach towards the Marriott hotel and the Ritz Carlton and further to watch the surf
Gliders. The beach is so beautiful and clean. Ocean club rooms need to be updated and require daily housekeeping. Unfortunately housekeeping is only once a week. The staff is friendly and knowledgeable. The walk to the main street is 10 minutes and there are plenty of restaurants to select for dinner. The evening walk is great and there is opportunity to shop as well.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank linMississauga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review, 29 May 2014
Thank you for your review of Marriott's Ocean Club! We are happy to hear you had an enjoyable visit and hope you will return soon to the beautiful island of Aruba!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 16 May 2014

This place is still the best. We visited from May 2nd-9th. More people there than usual. Weather was the best we've seen in 4-5 years there. Happy hour drinks are a little out of control. 2 drinks for $15.00. The Ritz has them for 2 for $11.00, what's up with that?? Smiley is the best entertainment around, but we did miss our steel drum music. Sure hope they bring back the afternoon music, it was usually something different a couple times a week and everyone looked forward to it. AT A BOYS to Josie, Gina and Wilma, they really know what service is all about. So glad their back permanently at the Ocean Club!!! CAN'T WAIT TO GO BACK

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aburai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryan N, Corporate Customer Care Manager at Marriott's Aruba Ocean Club, responded to this review, 30 May 2014
Thank you for visiting Marriott's Aruba Ocean Club! It is great to hear the resort is your home-away-from-home on the beautiful island of Aruba! Our team also appreciate your kind words for so many of our associates who made your stay memorable. We look forward to seeing you soon and thank you for your review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Marriott's Aruba Ocean Club

Property: Marriott's Aruba Ocean Club
Address: Smith Blvd 99 LG, Palm - Eagle Beach, Aruba
Region: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Swimming Pool
Hotel Style:
#6 Spa Hotel in Palm - Eagle Beach
#6 Luxury Hotel in Palm - Eagle Beach
#9 On the Beach Hotel in Palm - Eagle Beach
#10 Romantic Hotel in Palm - Eagle Beach
#11 Family Hotel in Palm - Eagle Beach
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Marriott's Aruba Ocean Club 4*
Number of rooms: 218
Official Description (provided by the hotel):
Set among beautiful Palm Beach is the immaculate Marriott's Aruba Surf Club. With a variety of on-site activities, filling your day with fun is no obstacle. ... more   less 
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Also Known As:
Marriott`s Aruba Ocean Club Hotel Palm/Eagle Beach
Marriotts Palm Eagle Beach
Marriotts Aruba Ocean Hotel
Marriott Palm/Eagle Beach
Marriotts Aruba Ocean Club
Marriott's Aruba Ocean Club Palm - Eagle Beach

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