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“One incredible week at the Divi Phoenix Aruba!”

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Divi Aruba Phoenix Beach Resort
Ranked #14 of 24 Hotels in Palm - Eagle Beach
Certificate of Excellence
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“One incredible week at the Divi Phoenix Aruba!”
4 of 5 bubbles Reviewed 18 March 2014

Purchased a timeshare through vacationsonly.com for a choice week in March. I have stayed at the Phoenix twice before so I was familiar with the area. It is a wonderful place to stay with alot to do within walking distance. We walked everywhere and took a cab to downtown and to the California Lighthouse. Next time we will rent a car for the week.

Check-in was quick and our room was ready when we arrived. Then off to Superfoods for supplies for the week and we were at Gilligans at the Radisson for happy hour on our first night. Winnie at Gilligans is a great bartender.

The hut assignment for the beach or the pool at the Phoenix is really overrated. We are so easy going and watched from our balcony as people lined up at 6:15 am to reserve a hut! We came downstairs, cooler packed, whenever we wanted and had a hut near the path or at the pool all week. There is way too much anixety about the new process! It is not a big deal unless you make a big deal.

We will return and stay at the Phoenix but not eat at pure ocean again. Meal was horrible - sunset was incredible. Musts - go to Bugaloe on the pier for nachos and drinks - rent paddleboards from Jereme, standuppaddleboard.com in front of the Ritz Carlton - visit Winnie at Gilligans for happy hour - have lunch at Iguana Joes downtown.

It was a great week and we wish we were right back there today!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank national23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (612)
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English first
Louisville, Kentucky
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 16 March 2014 via mobile

This resort is high quality all around! Great facilities, location, and staff. Very secure and comfortable. Fun without rowdy crowd. No worries about clean water or food. Wifi and US power cords work great. Lots of transportation options, so no need to rent a car except by day onsite. Easy, relaxing place to recharge!

Stayed March 2014, travelled with friends
Helpful?
Thank MCM39604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pennellville, New York
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 16 March 2014

I must tell you that the Phoenix has a beautiful beach......the place seems to always be popping. We had dinner one night at Pure Ocean sitting on the sand watching the sunset. It was beautiful!
Pure Beach is more casual and we had lunch at least 3 times while we were there. We just love the setting and if we go back to Aruba we will definitely next time stay at the Phoenix since we spent so much time there this trip. The resort is beautifully maintained and the staff is friendly. To me its just a wonderful place.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank desireewilliams
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carrollton, Virginia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 16 March 2014

My wife and i, my son and his girlfriend, her parents and her brother and his wife (and their infant son) all decided to travel to Aruba from different parts of the country. We stayed from 3/9/14 to 3/13/14. We each made our own separate reservations for our own room. When my wife and I arrived at the hotel, we were told that we were being upgraded to a 3 bedrm condo. That sounded great until we found out that they had put us, our son's girlfriend's parents and brother/wife all together in this condo. Now we had met them on a previous occasion, but did not know them that well. We then found out that they intended to put my son and his girlfriend in the same condo when they arrived. Even though there were only 3 bedroom, they told us there was a pullout couch! That was rectified when they arrived, but we never got our own room. Very poor way to treat guests who invested a lot of time and money to stay at this resort. Never again will we choose this place. It was obviously more economical for the resort to put us in the condo and have 2 other rooms to rent out. This after we all paid for our own room. Very poor service.

Room Tip: Try to get the new tower, 5th floor or higher. And make sure you are getting your own room!
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Joseph D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 13 March 2014

Stayed at Divi Phoenix from 3/1 to 3/8, traveling solo. Long wait to check in......A bit of a mixup with my room (gave me key to someone else's room), but after I got settled in correct room everything was fine. Not much beach space for someone not wanting a palapa, but I managed to squeeze in near any available palm tree :)

Not car needed for me as I walked into the town and had several dinners there. I felt safe walking alone. Food at Pure Beach was just OK. Did not try the Pure Ocean restaurant on the property. I ate at Senor Frog's (food just OK), Daniel's (good surf & turf), giavanni's (sp?) Italian, just OK.

I stayed in the old tower, rooms need updating, but I believe they are scheduled for that in 2015. I received clean towels everyday, and only once did they make my bed (even though I pulled the covers up every day).

I liked being directly on the beach and have the option of going to pool as well. Superfood was a short cab ride away and good selection, very crowed on Saturday when I was there. Cabs are waiting outside. Dont understand why it was $9 to get there, and $11 to return to hotel. Guess they charge you for your bags, strange??

All in all a

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pat4649
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ledyard, CT
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 11 March 2014

Stayed at Divi Aruba Phoenix 3/2-3/8/14. Room 914, ground level, corner of the property, right next to the beach, boardwalk, parking, pools, with a sitting patio and three windows out. Mildew smell to the room, probably an issue in all the rooms/inevitable in Caribbean setting with people walking in/out in wet bathing suits. A little Febreze helped. That was the ONLY downside to the room. Kitchen was great, two bathrooms, both with rain showerheads and one with a terrific jetted tub. Comfortable king size bed. Nice living room area, two flat screens.

We had a rental car, wasn't really a necessity but we enjoyed being able to go out to dinner on our own schedule and walking at times was REALLY hot.

Very strong wind this time of year, two days sitting on the beach was really uncomfortable, you felt like you were getting sandblasted! Beach and palapas felt spacious and not overcrowded. Lots of chairs and you can still find shade under the palms even if all the palapas are taken. Hammocks too. Pools were wonderful, lots of iguanas with interesting behaviors to watch and lovely landscaping.

Aruba itself is very luxe and touristy, we enjoyed ourselves but didn't really feel as if we were in a different country most of the time. I'm not sure we'll rush back, but the next time we go it'll definitely be the Divi again!!!

Some little kids around but not overrun with loads of them. Nice.

Prompt and thorough room cleaning each day.

Oh, and the inevitable pitch to come to the timeshare talk -- the rep was very courteous and not obnoxious or persistent when we politely declined to go.

I heartily second Super Foods as the best place to stock up -- huge selection incl a lot of European items of course, and liquor/wine/beer as well.

Room Tip: We loved 914. Just shut the curtains when you need privacy! haha
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank mjwmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corona, CA
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 7 March 2014

We stayed here Feb. 15 - 22 and had a fantastic time!

The rooms are very clean and spacious. They are fully equipped with everything that you need for cooking and making your own drinks. They also have a several spots for outdoor cooking.

The pool water is perfect. In fact, if you first get into the beach, then get in the pool, the pool water feels like it's heated.

The hotel is in a great location. You are right on the beach and next to all of the other high-rise hotels and resorts. You are walking distance to all of the restaurants as well. If you want to go downtown, you'll need a car or take a taxi. I also think there is a bus that takes you downtown.

They have daily activities for adults and children and a play area.

The gym is really nice. There's no weight bench for bench pressing, but they have all of the other nautilus machines that you could possibly want.

Check-in was long, but it could just be the day that we checked in. We noticed on some days that there was no one in line at all.

This hotel has one of the better beaches - fewer rocks. If you walk to some of the other hotels on the beach, you'll see that they have lots of rocks in the water.

They have lots of nightly activities as well.

.


Also, you are about a mile or two from (what I think is) the best grocery store on the island - Superfoods. They have everything you could ever want at a grocery store and the prices are just like in the states. We shopped there often.

The German Bevarian restaurant (up the street in the direction of the high-rise hotels) is absolutely delicious!! You can't go wrong here and everything tastes so authentic.

We also went to Redfish, in the opposite direction of the high-rise hotels. I enjoyed the meal, but I didn't care for the Polenta and the fish has a all the bones in it.

The Cuban restaurant downtown, Cuba's Cooking, is good, but the menu is very limited.

We also ate at Tony Romas and Senior Frogs - typical fare, but it was good.

For breakfast we tried the Dutch Pancake House, downtown, and enjoyed it.

If you want souvenirs, you'll get the best bargain downtown where you see the vendors over by the shopping area.

We ate at the local restaurant on the Divi property and enjoyed the food.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank ILoveToRoam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Divi Aruba Phoenix Beach Resort

Property: Divi Aruba Phoenix Beach Resort
Address: 75 Je Irausquin Blvd | Palm Beach, Palm - Eagle Beach, Aruba
Phone Number:
Region: Caribbean > Aruba > Palm - Eagle Beach
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#9 Luxury Hotel in Palm - Eagle Beach
#9 Spa Hotel in Palm - Eagle Beach
#10 Top resorts Hotel in Palm - Eagle Beach
#12 On the Beach Hotel in Palm - Eagle Beach
#13 Romantic Hotel in Palm - Eagle Beach
#15 Family Hotel in Palm - Eagle Beach
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Divi Aruba Phoenix Beach Resort 4*
Number of rooms: 240
Reservation Options:
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Also Known As:
Divi Aruba Phoenix Beach Hotel Palm/Eagle Beach
Divi Phoenix Beach Hotel
Hotel Divi Phoenix Beach
Aruba Phoenix
Aruba Divi Phoenix
Divi Phoenix Aruba
Divi Aruba Phoenix Beach Resort Palm - Eagle Beach

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