We stayed from Aug 2-9, 2014. The room, 312, was damp all the time because the a/c was not working properly. I was noisy and never shut off. It did not control the moisture at all so a dehumidifier was put in the room for us to keep empty. The window had a bullet hole that went thru a little bit. The manager said the window was on order. The room never should have been used.
If you wanted to use the cabana's or what ever you call them on the beach they were not free like other hotels. You paid $45.00 until 5pm if you wanted one. No thanks. Went to other hotel where my friends were staying and stayed under theirs. The free breakfast was not worth getting. It was all breads and rolls,no fruit. They should have a continental breakfast.
The pool looked beautiful but did not use it. Went to the ocean everyday.
You had to leave a $100.00 deposit when you arrived. For what I do not know. It was returned when we left.
There never was enough towels and we had to call housekeeping often.
I have sent a letter to the General Manager about these issues. I wonder if he will replay back to me.
Sandra and Stan
- Official Description (provided by the hotel):
- Brickell Bay Beach Club & Spa offers a true boutique experience with FREE high-speed Wi-Fi internet in all room, FREE calling to the USA & Canada, complimentary Continental breakfast daily, turn-down service, and free business center, bell service at no extra charge. The hotel is located on the prestigious strip of Palm Beach, surrounded by over 35 top rated restaurant and world class casinos and all within 3 minute walking distance. Enjoy snow white sandy beaches across the road with beach service, and free beach lounge chairs. Brickell Bay Beach Club & Spa boutique offer added value rates with all the extra amenities you will come to expect from such a unique hotel.. ... more less
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- Also Known As:
- Brickell Bay Beach Club And Spa
- Brickell Bay Beach Club Hotel Palm/Eagle Beach
- Brickell Bay Beach Hotel Aruba
- Brickell Bay Beach Palm Eagle
- Brickell Bay Aruba
- Brickell Bay Beach Club & Spa Aruba/Palm - Eagle Beach