Second trip to Aruba but first one with the kids so booked at the Surf Club which is technically a time share property but can be booked like a hotel (with daily maid service etc). Property is great with two pools, a good sized "lazy river" and small waterslide. Beach area is big but views of the water can be limited from all but the front row of "palapas" (see more on this below) which can be tough for those with younger kids if you want to lounge but keep them in sight when they are in the water. There are lots of guys offering beach-based excursions (tube rides, jet skis etc) but they are just there if you want to use them, not obnoxiously selling anything.
Service beach and poolside was more sporadic than we've had at other Marriott resorts. Drinks and food came quickly when ordered but you didn't see the servers too frequently? Prices were reasonable for a Carribean resort and servers were all very pleasant.
Only awkwardness was around reseving palapas on the beach and chairs by the pool. The system seems overly complicated and while it is designed to ensure "fairness" the enforecment wasn't there? For example, if you want a poolside chair you can start tagging these at 7am (they give you a hang tag) but people would come down starting at 5:30am and sit in their chair and tag four others then leave at 7am. Supposedly, the tag would only hold the chair for two hours if it wasn't occupied but come 9am and even as late as 10 or 11am we saw those same chairs empty, never having been used and still "tagged." Palapas on the beach are even more bizarre. You can get one the day of starting at 7am for free or pay to reserve one for the next two day (not same day) before 3pm or reserve a free one for the next day starting at 4pm but get in line by 2:30 or they will run out? BTW, this just reserves the little hut, if you want to save the chairs under the hut you need to "tag" them. If all this sounds a little confusing/crazy it is and why would anyone want to get up at 5:30am on vacation to save chairs? Seems to me a better system must exist somewhere like, say, reserving your chairs months in advance the way Disney opens their restaurant reservation system a certain number of months in advance. Anyway, still had a great time but a lot of stress just to get a seat!
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- Also Known As:
- Marriott`s Aruba Surf Club Hotel Palm/Eagle Beach
- Marriotts Palm Eagle Beach
- Marriotts Aruba Surf Hotel
- Marriott Aruba Surf Club
- Marriotts Aruba Surf Club
- Aruba Surf Club
- Marriott Palm/Eagle Beach
- Marriott Surf Club Aruba
- Marriott's Aruba Surf Club Palm - Eagle Beach