As long-time Aruba travelers, we could not wait to see the new Ritz finished. However we were disappointed, to say the least, in the finished product. The outside is very plain. the lobby area is a kind of "contemporary minimalist" décor and the grounds lack the tropical lushness you would expect (like the Hyatt that has been there forever). I will say that the training and service levels of the staff are incredible. Everyone is polite, knowledgeable, and helpful. The casino needs a little more décor and equipment to take up space, but again, everyone is customer oriented and they actually smile! Although we did not stay there, and I cannot comment directly on the rooms, we visited there at least 6 times during our 3 weeks in Aruba and spoke with many other people, both Ritz guests and others, who all said the same thing. Maybe someday they will do something to the property to actually LOOK like a Ritz.
- Official Description (provided by the hotel):
- The Ritz-Carlton, Aruba's 320 stylish guestrooms, including 55 suites, all boast private balconies with sweeping views of the Caribbean Sea and design elements that blends the island's relaxed aesthetic with incomparable Ritz-Carlton character. Two Ritz-Carlton suites deliver panoramic oceanfront views with outdoor showers, while the expansive Club Lounge sits atop the building on the seventh floor with 34 rooms and an endless array of cuisine, beverages and personal service throughout the day to a backdrop of Aruba's extraordinary seascape framed by floor to ceiling glass windows. For an unrivalled retreat of relaxation and pampering, The Ritz-Carlton Spa will be the largest on the island revealing a 15,000 square foot tranquil oasis complemented by 13 intimate treatment rooms, salon, boutique and a variety of naturally-influenced indigenous services. Signature island-inspired treatments incorporate the natural elements of Sky, Water, Earth and Fire, infused with locally grown ingredients native to the island of aloe, coconut and cactus, all enhanced by the healing components of herbs and rich earth minerals. The hotel's culinary offerings display a selection of four savory fine dining experiences that reflect Aruba's oceanfront backdrop coupled with authentic dishes and rich flavors. Madero Argentinian Grill features an assortment of specialty cocktails, light bites and poolside seating overlooking the Caribbean Sea. Solanio offers an all-day trattoria with outdoor terrace seating or dramatic open-air kitchen views, Les Crustaces pays homage to impeccably prepared seafood in a fine dining setting, while hand-crafted cocktails and flavorful small bites are presented at Divi Bar & Lounge, the resort's lobby lounge bar named for Aruba's wind swept Divi Divi trees unique to Oranjestad and the island. The Ritz-Carlton, Aruba introduces exceptional meeting, corporate retreat, and special event space with a selection of indoor and outdoor venues, including a 7,500 square foot ballroom divisible into three salons, three meeting rooms and a selection of outdoor locations, including poolside decks, manicured lawns and a beachside reception area. The beach resort also features a 24-hour 15,000 square foot vibrant casino in an island paradise paired with an assortment of casino games ranging from traditional table favorites to over 300 slot machines. ... more less
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- Also Known As:
- The Ritz-Carlton, Aruba Palm - Eagle Beach