My wife, our daughters and I, just got back from our second trip to Aruba, and can’t wait to go back again! What a wonderful island. We stayed at the Ritz Carlton this year (we stayed at the Marriot last year). We were very happy with our choice. We purchased a package that included breakfast and a daily $200 resort credit. Prices were somewhat high for food and drink at the hotel, but not outrageous. We rented a car so we were able to stock up on some staple items at the local grocery story (but be prepared for high prices, grocery store food and drink are expensive compared to the states- since everything must be shipped in).
We had a minor issue at check-in related to how our package “resort credit” was going to work, but I had pre-confirmed the deal in advance over email, and Aikelene at the front desk was extremely helpful in addressing our concerns. They served us each a glass of champagne as we checked in, which was a nice touch, and they personally take you to your room upon check-in.
The hotel, rooms, beach area and pool area are beautiful and well maintained. We spent most of our time on the beach and the staff was wonderful (especially Jonathan, Smiley, and David the manager). We also had great experiences with Jeaneree the Hostess at 2 of the restaurants and Eddie and Sebastian were tremendous waiters. And so many of them remembered our names each day! We do not have a single bad thing to say about the service or the staff. One of our daughters is “gluten intolerant” and the restaurant was FANTASTIC about this! On our first night we mentioned the gluten concerns and the executive chef came out to our table to talk about their options in this area and he was wonderful! Our daughter had some absolutely amazing meals during her stay.
Our rooms were next to each other on the 6th floor facing the ocean. It was an incredible view! The rooms were modern and tasteful and always clean. The bathroom was large and the shower was oversized. Not as chic as you may expect for a Ritz – but nice Aruban style.
The beach is very nice. Getting an umbrella was generally not a problem. Although the earlier you get there the better the location. The wind seemed a little worse than last year, but overall not a big issue and it keeps the temperature down. All of the lounge chairs are fabulous, as are the rafts for the pool and ocean. Drink service also usually very prompt at the beach. Some of the waiters are on Segways to help them cover the large beach area.
There was complimentary coffee on the ground floor near the restaurant which was a very nice amenity. Breakfast at Solanio's gets busy at certain times of the morning – so try to avoid the busy times. Some of the guests can get very rude!
Overall, we had a great stay and would stay there again. The staff really makes you feel at home.
- Official Description (provided by the hotel):
- The Ritz-Carlton, Aruba's 320 stylish guestrooms, including 55 suites, all boast private balconies with sweeping views of the Caribbean Sea and design elements that blends the island's relaxed aesthetic with incomparable Ritz-Carlton character. Two Ritz-Carlton suites deliver panoramic oceanfront views with outdoor showers, while the expansive Club Lounge sits atop the building on the seventh floor with 34 rooms and an endless array of cuisine, beverages and personal service throughout the day to a backdrop of Aruba's extraordinary seascape framed by floor to ceiling glass windows. For an unrivalled retreat of relaxation and pampering, The Ritz-Carlton Spa will be the largest on the island revealing a 15,000 square foot tranquil oasis complemented by 13 intimate treatment rooms, salon, boutique and a variety of naturally-influenced indigenous services. Signature island-inspired treatments incorporate the natural elements of Sky, Water, Earth and Fire, infused with locally grown ingredients native to the island of aloe, coconut and cactus, all enhanced by the healing components of herbs and rich earth minerals. The hotel's culinary offerings display a selection of four savory fine dining experiences that reflect Aruba's oceanfront backdrop coupled with authentic dishes and rich flavors. Madero Argentinian Grill features an assortment of specialty cocktails, light bites and poolside seating overlooking the Caribbean Sea. Solanio offers an all-day trattoria with outdoor terrace seating or dramatic open-air kitchen views, Les Crustaces pays homage to impeccably prepared seafood in a fine dining setting, while hand-crafted cocktails and flavorful small bites are presented at Divi Bar & Lounge, the resort's lobby lounge bar named for Aruba's wind swept Divi Divi trees unique to Oranjestad and the island. The Ritz-Carlton, Aruba introduces exceptional meeting, corporate retreat, and special event space with a selection of indoor and outdoor venues, including a 7,500 square foot ballroom divisible into three salons, three meeting rooms and a selection of outdoor locations, including poolside decks, manicured lawns and a beachside reception area. The beach resort also features a 24-hour 15,000 square foot vibrant casino in an island paradise paired with an assortment of casino games ranging from traditional table favorites to over 300 slot machines. ... more less
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- Also Known As:
- The Ritz-Carlton, Aruba Palm - Eagle Beach