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“The BEST”
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Review of Casa Salina

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Very good
6 reviews
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Overview
Villa -
2 Bedrooms, 2 Bathrooms, Sleeps 4
Palm - Eagle Beach, Aruba

Reviews from our community

Very good - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
travel74T...
DC
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“The BEST”
Reviewed 19 January 2018 for a stay in April 2017

I’ve been meaning to write this review for almost a year now! We spent a week last year for spring break in Casa Salina and although booked through Airbnb we came to find out that it was Aruba Happy Rentals who manages the house. For starters the house is gorgeous. The pictures are exactly what the house looks like. We would open the doors in the morning and would sit in the dinning table next to the pool to have breakfast. It was in a quiet area but super close to the beach. Everyone at Aruba Happy Rentals was great, the House was beautiful and cleaned, someone came to clean the pool on Wednesday and someone else to maintain the landscape so you know they take good care of the house. The island too is gorgeous and there’s lots to do and relax as well. I can’t say enough good things about This house and the island. We are in the process of booking our spring break trip again and are considering going back!

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
20 Jan 2018
Dear Guests,

Thank you very much for taking your time to write this wonderful review. We very much appreciate this. Indeed Casa Salina is a beautiful and well maintained vacation home. We do our utmost to make sure all our vacation homes are in top shape so you can just relax and have a wonderful stay in Aruba.

We look forward to welcoming you back.

with kindest regards,
Geraldine Mostert
Management Aruba Happy Rentals
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
votantoni...
Rome, Italy
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Very bad experience with this agency”
Reviewed 13 September 2017 for a stay in August 2017
4
people found this review helpful

Very bad experience with this agency.
Arrived at Casa Salina on Sunday afternoon, and while checking the property with the lady from the agency, immediately noticed that a swimming pool light was floating on the water.
The lady was very surprised and called maintenance for repairing. Meanwhile she said we could use the swimming pool with no fear for electricity, but I didn’t trust her, so we couldn’t use the swimming pool during our first evening there. Later a man came and said that the following day he would fix the light.
Once the lady had left the property, we discovered in the back garden a big dog’s poo.
Later in the evening my wife tried to use the washing machine, but after a few minutes all the water began to come out from the machine flooding all the floor.
My wife spent most part of the evening drying the floor, and hand washing all laundry still full of soap.
Following morning we have been awakened by the pool maintenance that was repairing lights and later on we received a visit of a second guy who had to repair the gate fallen down the previous week.
I was very angry and went to the agency office explaining to the owner that too many inconveniences were happening, too many unknown people were coming in the property and that my stay was not beginning in the best way. He guaranteed me to solve every problem in a short time.
The following day another guy came to check the washing machine saying that probably spare parts were not easy to find. Later I received a message from the agency communicating that the following day the washing machine would have replaced by a new one.
It was too much for me and I answered “Not at all…I don’t want any more unknown people in the property while we are using it…change it next week…for me the question is closed here”…they answered “enjoy the rest of your stay”
During our stay we discovered also that: 1. Remote control of alarm system was broken; 2. Fridge door closed only after a violent push; 3. Microwave not working
Casa Salina is a very beautiful property but the level of maintenance is very pool as the services level of the agency.
Nevermore with them.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Sep 2017
Dear future guests,

Antonio has made an effort to leave negative reviews on all of our portals. Unfortunately for us his story is extremely one sided and misses details. Antonio was offered free laundry service many times to compensate any inconvenience the washing machine caused him. We showed up immediately the next day to repair the problems, but unfortunately on the island of Aruba, it is not always possible to have all the parts, or to have them delivered immediately from the USA. In order to help Antonio, we decided to buy a whole new washing machine so he could use this during his stay. Not only did he decline us when we offered to have his clothes cleaned at our expense, he declined a whole new washing machine to be brought in.
He mentioned that the external remote for the alarm didn't work, he failed to mention that he jumped into the pool with the remote in his pocket, therefore it broke. But there was an alarm on the wall that did work his whole stay.
We stayed in communication with Mr. Antonio the entire time. We came up with solutions to the issues that arose during his stay, we are sorry that the washing machine stopped working on his first day, but it was an issue we took very seriously and did our best to repair. After Antonio repeatedly declined our offers, I wished him a pleasant stay, and that was that. Should he wish to return he is very welcome to rent with us again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wendywill...
Level 4 Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great house”
Reviewed 20 May 2015 for a stay in May 2015
1
person found this review helpful

Casa Salina was very nice everything we wanted the open air space and the location was good. House was very clean and well furnished. FYI there is no clothes dryer and the beds are not king also the pool is much smaller then it looks in pics. The people at Happy rentals were all great we could not of ask for better treatment. Thank you Jeffery and your female intern (sorry forgot her name my bad ) you both were very good at your job.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Set up of the house
Liked least: Loved it all
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children People with pets
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
29 May 2015
Dear Guests,

Thank you for choosing Casa Salina for your stay in Aruba and for sharing your experience with us!
We look forward to welcoming you again soon. We offer discounts for our repeaters!

With happy regards,
Management Aruba Happy Rentals
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TktPlease
Scottsdale, Arizona
Level 4 Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Perfect for what we were looking for”
Reviewed 23 March 2015 for a stay in March 2015
2
people found this review helpful

Casa Salina is a high end, luxurious custom villa. We were looking for: something close to beach (a long walk, but we drove to maximize beach time), enough space for family, comfortable and relaxing, and clean/well maintained. This place exceeded all of these expectations.

In addition, I wanted to make sure it was a safe transaction. A lot of the rentals online were difficult to verify legitimacy

Happy Aruba Rentals (Alex and Rosie) took great care of us. We felt like it was our own 5 star resort. The only negative I can I think of..having to leave.

Value Rooms
Location Cleanliness
Service
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Jun 2015
Dear Guests,

Thank you very much for choosing Casa Salina as your preferred accommodation in Aruba and for sharing your feedback with us.
Indeed the location of the Casa Salina is ideal. So close to the beaches, many restaurants and island activities.

we look forward to welcoming you back soon :-)

with happy regards,
Management Aruba Happy Rentals
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sharon U
Deep River, Connecticut
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Private paradise”
Reviewed 4 March 2015 for a stay in February 2015
4
people found this review helpful

Great location, quiet and very close to beaches & shops. Easy check in & out, would definitely stay there again. House perfect for a romantic get away, great pool! House very clean & open layout is nice. Can't wait to return!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Open to deck & pool
Liked least: Needs more storage in bedrooms & clothesline outside
Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Jun 2015
Dear Guests,

Thank you very much for choosing Casa Salina as your preferred accommodation in Aruba and for sharing your feedback with us.
Indeed the location of the Casa Salina is ideal. So close to the beaches, many restaurants and island activities.

we look forward to welcoming you back soon :-)

with happy regards,
Management Aruba Happy Rentals
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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