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“Most awful place I have ever stayed.”

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Aromatherapy Reflexology Centre
Reviewed 23 October 2012

I don't travel a lot, I do bits and pieces as I can afford. I was on a holiday with my mother for a few days in Wales and booked in here as I thought it would be nice to have a massage after all the driving. They also allowed dogs which was a bonus as we had our two with us.

A week before I e-mailed them asking could I book the massage or reflexology. I was told I could do it when I arrived. Fine. Also the e-mail has a spam bot on it and I was spammed 6 times from the e-mail address on the website.

After a long days driving we arrived at 5pm, to no one around. The bell did not seem to work. That was ok, we went to the local beach (note its rock, not sandy.) and gave our dogs a run. At 6pm I was beat and just wanted some food and a lie down. We went back to the BB and were greeted by the landlady. As I walked in I was almost sick from the smell of damp and urine (or something similar!). We were shown to our room - a twin that smelled of damp and mold - and made small talk. We were told there was a Chinese restaurant (no, it was a bar with someone serving Chinese food out of a hatch) and Fish n' Chip shop. I then asked about a massage the following morning and was informed that it would have to be really early as other clients were booked in. OKay! No offense to the lady I'm sure shes lovely but it was asked to see if she could accommodate me, no way was I letting her touch me with that smell hanging around.

We also could not have breakfast at 9am as the landlord was the chef and he could not accommodate us after 8:30. Fine - no sleep in for me on holiday so.

We went for food and as there was no where to go we had to eat it in the room. By this stage there was significant water gathering on the windows and some starting on the ceiling. I put on the fan heater (no radiators) to try and dry the place out. I know by this point I had that "tightening" in my chest that I get when there's significant damp around. I have asthma and my mother is very sensitive to any mold. You know when the toilet paper even has that "damp" texture? It was like that.

Around half 7 or 8pm my Mum then went to see the landlord/landlady to see if there was other rooms not as bad. I was in the room and I had to run out as the landlord was shouting at her up the stairs. He barged up them, hoarding us into the room. The waves of aggression coming off him was palpable. He informed us there were other rooms but we could not stay together. Due to heath reasons I have to stay with her. When Mum pointed out that the worst smell of damp was in the corner beside the window and kettle he got so aggressive I was worried. He stormed at Mum saying "how can I smell the damp when you have the kettle on and had a takeaway!" At this point I had enough. NO ONE TALKS TO MY MUM LIKE THAT! I said that we were just making a observation and were very surprised they didn't smell it. I think I was lucky there was a bed between us as he really looked like he wanted to hit me. He raged out of the room saying he "just didn't know!"

Now let me say that I live beside the sea as well, in a old cottage. My home has no damp or mold and I also have single pane windows. I get what damp is, I also get what damp MOLD is.

Anyway, we just packed up and left. I'm annoyed I pre paid for this as I have no way to get my money back. No way could we stay in such a place for heath reasons and if that was not enough the hostility itself emanating from the landlord was a sealed deal.

I'm sure their version of events is different, that we were picky and making a mockery of their BB or something. Mold is mold, damp is damp and the AA really need to review the 3*s.

The best bit was driving out the gate and seeing him looking out in our rear view mirror.

Room Tip: Leave, better yet dont book it!
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  • Stayed: October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
11  Thank Eithne O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tony R, Owner at Aromatherapy Reflexology Centre, responded to this reviewResponded 1 November 2012

The comments in this review are TOTALLY inaccurate and as such I consider them libellous.
I rest my case.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 1 June 2015
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  • Stayed: May 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Marieke D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Aromatherapy Reflexology Centre

Address: Pennant Road, Llanon SY23 5LZ, Wales (Formerly The Barn House)
Region: United Kingdom > Wales > Ceredigion > Llanon
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #3 of 4 Speciality Lodging in Llanon
Price Range: £35 - £50 (Based on Average Rates for a Standard Room)
Number of rooms: 4
Reservation Options:
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Also Known As:
Aromatherapy Reflexology Centre Llanon, Wales

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