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The St. George's Club
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Reviews (316)
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Reviewed 11 August 2014

We battled way too many bugs in our unit (#15) on a daily, often hourly, basis. These were primarily small cockroaches and tiny ants. During our one week there, we probably killed about 50 half to one inch cockroaches and hundreds of quarter inch ants. Who knows how many we didn't even see. We understand this is an island resort and we have stayed at many resorts in other countries through RCI and on our own. We have never encountered any resort units that had nearly as many bugs as the St. George's Club. Even after we personally bought and used three bug foggers one day (at a cost of $26 from Somers Supermarket) and the maintenance department fumigated the unit later during the middle of our stay, we still had bugs walking on the walls, draperies, floors, and tables up to the day we left. The units appear to provide open access to the outside in several places mainly around the AC units, sliding doors, and windows. Also, some common sense changes might be helpful such as sealing all holes around the AC units, closed (not swinging) kitchen garbage containers, covering the wide open garbage container in the adjoining outside utility room, removing the toaster or providing a toaster cover, and installing a sink disposal to grind food instead of a simple drain which holds food for bugs to eat. Unfortunately, we did not look forward to coming "home" to the unit at the end of each day. You know this must be an ongoing problem when there is a nearly empty bug spray can waiting for you in the unit when you arrive at the beginning of your stay along with a full can waiting for you to use right next to it. On a daily basis, we saw more cockroaches and ants on the inside of the unit during the few hours in the late afternoon and evening than on the outside of the unit while touring during the rest of the day at restaurants, stores, and Bermuda attractions. On the positive side, the front staff was extremely understanding and helpful. We got the impression they felt there was not much they could do. They may be right since there may be a broader bug problem at the resort than they are able to handle. Unfortunately, even though there are many positives to St. George's Club, in good conscience we could not recommend it for anyone to stay there until their bug problems inside the units are addressed more seriously than the scheduled monthly spraying. It appears the resort needs the help of a professional exterminator or two to walk through the units and the entire resort to point out the likely causes of the bug infestations inside the units. This is too nice of a resort overall for guests and staff to have to deal with these serious bug issues.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
8  Thank MJG4900
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnKyle, Manager at The St. George's Club, responded to this reviewResponded 9 September 2014

Thank you for you positive and negative comments. Living in and operating in Bermuda does have its challenges and we do have a pest control service every week. The weather when you visited was perfect for our ants to run a mock (not just at The Club) but it was quickly controlled after we had rain (water) that they were desperately seeking. All resorts and hotels on the island had this issue. With respect to the other pest you mention, we can say that we do not have that issue very often and only when guests leave out food but we did check your cottage based on this review and did not find any. So all we can say is we are sorry if you had an issue. It is one that any Bermudian is able to deal with as we grow up with them. A point to note is they are not indigenous but were introduced by man from the mainland.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2014

Me and my fiancé booked a last minute trip to Bermuda, he did all the booking and I didn't really know anything about the St. Georges Club. We stayed here for 5 days and we were happy with everything, the view from our room was gorgeous (we were in 57B) - we had a one bed room cottage with a nice spacious bathroom with a separate bathtub/shower. If you like to just go about your own way and are looking for something other than a hotel - this is the place to go. Although, there are some ants in the cottage that they need to get rid of, also the Wi-Fi absolutely sucks - they really need to upgrade it! We didn't spend too much time during the day at the club - we were busy driving around and enjoying the beaches. We spent every evening in the pool - people complained that the pools were cold but we were comfortable, I would definitely go back!

Room Tip: 57B! Great view!
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
4  Thank nunachick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

This property was once a highly rated and highly regarded spot. Members shared their frustration around ever increasing fees and the slow decline of the property.
Many people have returned each year during the same week and everyone was very friendly. We stayed with friends that knew the island well and had a wonderful time. The condo was comfortable and there was plenty of room. The restaurant on property was closed during our brief stay. The pools were well kept as were the grounds. The buildings are in need of updating which appeared to be typical of a number of resorts on the island. Bermuda is a very special place. I had forgotten how beautiful it was. It was nice to return and spend time with lovely people in a lovely place.

Stayed: July 2014, travelled as a couple
1  Thank jsburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

My girlfriend and I booked a last minute trip to Bermuda, and St George's Club was a perfect fit for us as we hadn't spent much time in the St George's area on our previous trips, and we looking for a quiet non-hotel experience. The staff were very helpful on our check in, and we made our way to our cottage (57B). We were impressed with the size and layout of the rom, as it was rustic and homey, which is what we were looking for. We had a great view of St George's Harbour and a nice view of the sun rise.

The pools at the hotel are comfortable, and we would spend most of our time in the pool at night after touring around during the day. Some people complained about the temperature of the water in the pool, but come on, they're not hot tubs! The food at the Beach House was very good, and the view of the sunset is unsurpassed. I was also very impressed at the service at Griffins: my girlfriend and I were exhausted after spending the day out on the water and only wanted in room service. The chef made me an off-the-menu fish sandwich without any hassle at all.

The only complaints that I would have about the St George's Coub are the following:

A) the internet/wifi service. It is terrible, and unacceptable for 2014. Update your internet, it will go a long way.

B) Ants. There were some ants in our cottage. We didn't eat very much in our room, but if we did the ants would have been an issue. Set some ant traps.

C) taxi service early in the morning. If you are on one of the early morning American Airlines flights, book a taxi the night before. We didn't do this, and we were almost late for the flight. The front desk person was not helpful at all.

All in all, I would recommend staying at St George's Club despite these downsides.

Room Tip: Get one with a view of the harbour
  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Jay T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

ok just one, the $60.00 per person required charge for the restaurant which is barely open and serves okay food. For some odd reason this money cannot be spent at their sister restaurant on the beach.
But seriously, DeeDee handles everything, to perfection and can tell you anything you need to know about absolutely everything!! She and the rest of the staff will take care of all your needs!

Stayed: July 2014, travelled as a couple
4  Thank keepmovin13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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