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“A Little Disappointed”

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Newstead Belmont Hills Hotel
Ranked #1 of 6 Hotels in Paget Parish
Certificate of Excellence
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A Little Disappointed”
Reviewed 3 January 2014

We arrived Christmas week & wanted to use the pool, however the water was ice cold. For some reason the day before we left the pool heater was turn on & we were able to use the pool only one day of our trip which was disappointing. Also, breakfast for the money was not very good. We book a room on line with 2 double bed however when we arrived we were told there was only a room with a king size bed availble. They hotel was not full & they could have done something to change our room. The location was very good but if I would return to Bermuda I would chose a hotel on a beach.

  • Stayed December 2013, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Disapp0inted130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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826 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (262)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 January 2014

have stayed here 5 or 6 times and every visit has been great. service is top notch: courteous and efficient. beau rivage is great. the views across the harbor are fantastic. the shuttle to golf, beach and blu restaurant is very efficient and once you get to these destinations you're in for a treat. the beach is classic bermuda. blu has a spectacular and varied menu. sunsets here are amazing. the water shuttle over to hamilton makes the location perfect for business. i can't imagine staying anywhere else on bermuda.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel

Helpful?
1 Thank 284bob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fresno, California
Level 4 Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 1 January 2014

We had been to Bermuda before and stayed at a nearby B&B and found the Newstead as we rode our scooter pass. We told ourselves the next time, we need to stay at the Newstead, and I am so glad we did.

A group of 4 (30's and 70's) stayed at the Newstead in May 2013. We were greeted with a friendly smile at the airport and swept away to the resort via their complimentary shuttle. Upon arrival, we were greeted by Eric, "welcome home". It was if he had known us, and us known him. It immediately felt like home. Eric will also gladly give you a ride to the beach, golf course, or even assist with dropping you off to pick up your scooter.

Each couple had a room on the first floor. The rooms were very large compared to other hotels or B&B's, clean, and had everything one would need. While I was concerned of noise being on the first floor, we heard nothing all week. Additionally, the rooms on the first floor open up to a great patio and field of grass.

The location of the Newstead is fantastic as you are centrally located in Bermuda, across from Hamilton. Its an easy scooter ride to the east or west end, and equally as easy for the parents on the bus. Additionally, the view from the resort is amazing whether during the day from the waters of the infinity pool, to the stunning harbor lights across the way at night.

All the staff are fantastic and go out of there way to make sure every guest's needs are met. Bettyanne was assisting with drinks by the pool all week. She, like Eric, made us feel like we were family. Additionally, the complimentary water shuttle is perfect for the evenings when you want to dine in Hamilton, have few drinks, and don't have to worry about scootering back.

I can't wait to return home again.

  • Stayed May 2013, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel

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1 Thank Virginiaboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 16 December 2013

Great service. Awesome rooms. Amazing views. Very convenient shuttle service to golf course and boat service to downtown. Possibly the best Eggs benny I've ever had to top it off. Bermuda is expensive but you get some benefits to stay here and its a great spot.

Room Tip: If you have the money, get the one bedroom suite
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  • Stayed December 2013, travelled on business
    • Value
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Helpful?
5 Thank kent f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakville, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 December 2013

staff excellent from front desk to chambermaids. Andrew and staff were extremely helpful. Betty Ann is a treasure (in the bar). Eric, what would we do without you? The 1 bedroom suite is fantastic. The location is exceptional as you can get to Hamilton on the shuttle at no charge, if not running on return from Hamilton, taxi is only $10, buy bus and ferry ticket, only $2 on the bus. They take you to Blu, Fourways Inn and Coco Reef hotel for free. Restaurant on premises is excellent, and the staff are very professional. Our chambermaid (Ijemeen, not sure of the spelling) worked diligently even though she was terribly concerned about her son who had been in a very serious accident. Will definitely return soon. Hopefully in February.

Room Tip: get top floor, great view from balcony
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  • Stayed November 2013, travelled as a couple
    • Value
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Review collected in partnership with this hotel

Helpful?
3 Thank PATRICIA B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aurora, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 November 2013

I have stayed at the Newstead now two years in a row and have always enjoyed the room, the staff and the (short) visit to Bermuda.

Top shelf service and attention throughout the stay including the ferry staff and the shuttle drivers.

I would highly recommend the hotel for anyone looking to be close to Hamilton yet not right in the middle of the CBD.

Room Tip: Depending on the time of year, you may wish to choose a lower room in the rainy season as the outdoo...
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andrew n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 November 2013

What a wonderful hotel!
My husband and I stayed November 7-10 and enjoyed every aspect of this hotel. Front desk staff were friendly and welcoming and full of all the information we needed for ferries, buses and sites. Rooms were beautifully outfitted, large spacious and clean. We had a one bedroom suite and it was huge! Beautiful furnishings, large spacious living room/dining room, well equipped kitchen with glasses, dishware, cookware and utensils. Ultra comfortable bed and bedding and a bathroom to die for! The views of Hamilton and the harbour were stunning and it was such a joy to sit and watch the ferries and sailboats in the harbour from our large terrace. The free ferry to Hamilton was perfect...just wish it was more frequent for the winter months but this is by no means a negative as a cab into town was only $10 or so. My husband golfed at Belmont and the course was well groomed and challenging. The golf pro, Darron Swan was super nice and really went out of his way to ensure my husband had everything he needed for his time on the course. The free, on demand shuttle service for hotel guests to the golf course and the beach (Coco Reef allows Newstead Guest to use their facilities) is a great plus and allowed us to spend a beautiful day on Elbow beach.

We had a quick meal at the Beau Rivage and the food was excellent as was the service.

I had a massage in the Spa which was one of the best I have ever had..and I am a bit of a spa enthusiast so I can say that with confidence. This is a must if you are staying at the Newstead. The spa is so beautiful and peaceful. Even if you do not have a treatment you must stop in and visit.

Love, love, love this hotel and there were no negatives to staying there. The management should be proud of their staff and hotel....Bermudiful!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Agent1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Newstead Belmont Hills Hotel

Property: Newstead Belmont Hills Hotel
Address: 27 Harbour Road, PG 02, Bermuda
Phone Number:
Region: Caribbean > Bermuda > Paget Parish
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 6 Hotels in Paget Parish
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Newstead Belmont Hills Hotel 4*
Number of rooms: 45
Official Description (provided by the hotel):
Built in one of the world's most exclusive locales, the Newstead Belmont Hills is a rare find. With just 60 waterfront suites the Newstead Belmont Hills lavishes you with Bermuda's most coveted commodity: Elbow room. Meanwhile, our highly personal service reminds you that you've truly found your island home. Amenities include an 18-hole golf course, spa, two restaurants, hair salon, business centre, concierge, water shuttle, infinity pool, whirlpool, tennis courts, full kitchen in each suite. ... more   less 
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Also Known As:
Newstead Belmont Hills Paget
Hotel Newstead Belmont Hills
Newstead Belmont Hills Hotel Bermuda/Paget Parish

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