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“Newstead experience”

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Newstead Belmont Hills Hotel
Ranked #1 of 6 Hotels in Paget Parish
Certificate of Excellence
Reviewed 25 August 2014

Newstead is a great place to stay! Friendly staff and best location on the island. Great golf at Belmont Hills which is part of the resort. My favorite place in Bermuda. Many restaurants close by Newstead. Rent a scooter while you stay in Bermuda. Great fun.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
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Thank Shelogburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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436 - 442 of 851 reviews

Reviewed 24 August 2014

We stayed at this hotel for 5 nights and even though it is on the pricey side to stay here, it is definitely worth every penny. We had a suite on the top floor with a gorgeous view of the pool and harbor. The maid came in twice a day to make and turn down our bed and she left us clean towels both times. The suite was absolutely beautiful, spacious and spotless. The bathtub had the jacuzzi jets in it which was very nice. The one and only thing that I can say was a disappointment was the bed pillows which were very hard. Other than that everything was perfect.

Room Tip: The suites are worth the money
  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Cyn1565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

Absolutely a fabulous place to stay in Bermuda. I planned my wedding at the property and can't sing the praises of Dirk Beck of Beau Rivage Restaurant at the property. He made all the planning incredibly easy and was always available for questions/recommendations. When we had monsoon-like rains just hours before the "outdoor" ceremony, Dirk was able to reset the entire thing inside and made it magical. It was more of a lounge feel with cool, funky furnishings, space for dancing, separate for dinner and a lovely bar. It was just perfect and I had a hard time remembering why we wanted it outside to begin with. :)

The hotel is on the side of cliff overlooking the water and is just gorgeous. They provide complimentary shuttle service to neighboring property for beach access (Coral Reef - best margaritas I think I've ever had), so you won't miss having a beach and free ferry over to Hamilton. Take the freebies in transportation as much as humanly possible, as taxis are a fortune. Also, there is a grocery store in walking distance, so you can stock up on snacks and alcohol.

The front desk and bellmen were so friendly and we knew all of them by name. The food the chef prepared for the wedding was amazing and the guests all loved it. The housekeepers were great and extremely friendly. And finally, I great big, "THANK YOU!!" to Ana in the spa. She did an excellent job on my hair for the wedding. Every single thing at this hotel was TOP NOTCH! It was a great location and we will definitely stay there when we return.

Room Tip: All the rooms I saw were great. While visiting family who stayed at hotel for the wedding, all the r...
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank plan4itnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

We couldn't have been happier with our stay at this lovely property. We were celebrating my mother's 90th birthday and found the hotel perfectly suited our needs. The 2bedroom apartment was spacious, modern and immaculate and the staff friendly and attentive.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Mary Ellen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014 via mobile

We had fairly high hopes going into our stay at the Newstead Belmont Hills but were extremely let down. It should be noted first off that everybody we dealt with - reception, shuttle drivers, and bar staff, were all very professional and courteous. They were the highlight of our stay but everything went downhill from there. Now to the "lowlights..." We paid almost $400/night and expect a certain level of quality and Newstead failed in pretty much all aspects.

To avoid droning on and on here is a list of a few things that disappointed us:

- We had no power or running water all morning the day we checked out.. We couldn't shower, use the toilets, charge our phones or other electronics, or cook our breakfast (we had bought eggs, ham, and veges for omelettes). Nobody told us what was happening or offered any apologies or discounts even though we could use literally no hotel amenities until we checked out at noon.

- Wifi didn't work or barely worked in our room or by the pool the entire trip. We had to go to our friends' room to use it.

- The weather was horrible most of the trip which is obviously not the hotel's fault. There were some colder nights though and the hottub was broken the whole time we were there. If you charge guests $400/night, fix the broken hottub in a timely manner.

- There was no A/C in the gym, making it pretty much unusable.

- The food quality was poor - the spinach salad had all wilted spinach and they they wouldn't give us extra chicken on a chicken Caesar salad.

- Lastly, they charged an extra 10% gratuity on the nightly room charge on top of taxes. We were never told we'd be charged the extra 10% and it just seems ridiculous to pay the maids an extra ~$40/night to change the towels and make the beds. We also used the "do not disturb" sign one day and still got charged for maid service.

Overall, the stay just left a really bad taste in our mouths.

Stayed: August 2014, travelled as a couple
10  Thank benjamin4525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

This is probably the third time, I have stayed at Newstead, and it just keeps getting better. The service, is impeccable, nothing, is too much trouble.
It was a busy holiday weekend, in Bermuda, and swimming in the infinity pool, overlooking the Harbour, was a delight, with all the pleasure craft, on the water.
The suite was delightful, with its own garden, and a very comfortable bed.
I will definitely stay there again.

Room Tip: Request, one with a garden, they all have fabulous views, but a garden, is like, an extra room.
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank srowlinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2014

We've just returned from a truly fantastic stay at the Newstead Belmont Hills hotel and I would just like to echo what the other reviewers are saying. It is a modern, clean, friendly, conveniently situated hotel and our one bedroom suite was perfect for our family stay. (2 adults, 2 teens)

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
2  Thank Dadlefish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Newstead Belmont Hills Hotel

Address: 27 Harbour Road, PG 02, Bermuda
Phone Number:
Region: Caribbean > Bermuda > Paget Parish
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 6 Hotels in Paget Parish
Price Range: £196 - £566 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Newstead Belmont Hills Hotel 4*
Number of rooms: 45
Official Description (provided by the hotel):
Built in one of the world's most exclusive locales, the Newstead Belmont Hills is a rare find. With just 60 waterfront suites the Newstead Belmont Hills lavishes you with Bermuda's most coveted commodity: Elbow room. Meanwhile, our highly personal service reminds you that you've truly found your island home. Amenities include an 18-hole golf course, spa, two restaurants, hair salon, business centre, concierge, water shuttle, infinity pool, whirlpool, tennis courts, full kitchen in each suite. ... more   less 
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Also Known As:
Newstead Belmont Hills Paget
Hotel Newstead Belmont Hills
Newstead Belmont Hills Hotel Bermuda/Paget Parish

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