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“Gluten-Free Friendly”

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Fairmont Southampton
Certificate of Excellence
New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Gluten-Free Friendly”
Reviewed 30 May 2014

Went here because my gf needs to be GF and Fairmont is great with that. Wasn't really worth the price though otherwise. Decor is dated and the front desk was unfriendly. Concierge could be way more helpful. Shuttle buses were great, but mostly $40 taxis are still needed often. Great place for older people probably.

  • Stayed May 2014, travelled as a couple
    • Value
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Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Benjamin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlita L, Marketing & Communications Manager at Fairmont Southampton, responded to this review, 7 July 2014
Dear Benjamin L,

Thank you for sharing your experience with us. I am so glad your girlfriend was able to have an enjoyable stay where she did not have to worry about her food intolerances. Our chefs take allergies & intolerances very seriously and are passionate about providing delicious gluten free options. I am sorry to hear that you found the decor to be dated, we are currently undergoing rooms renovations which hopefully will address that issue. I am sorry that you were disappointed with your front desk & concierge experiences. I’m glad you found the trolleys to be a convenient way to get around the property, an alternative to taxis is the Bermuda public bus system which is inexpensive and reliable.

Thanks again for the feedback and hopefully we will welcome you again to Bermuda soon.

Best,

Carlita Lodge
Marketing & Communications Manager
The Fairmont Southampton
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Franklin Lakes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 May 2014

Wow Just got back from my trip to Bermuda, stayed at Fairmont Southampton Princess. This hotel is absolutely beautiful. We enjoyed the gorgeous beach and ocean, the many restaurants, and the staff-everyone friendly, accodating and hardworking. This hotel is wonderful for people of all ages and First class in everyway, That is why we loved it!!!!

  • Stayed May 2014, travelled with family
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Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Jennifer B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 May 2014

This is a great hotel! The rooms are spacious and well equipped. And the view is spectacular. But service is the business of the Fairmont. Everyone I encountered from housekeeping to restaurant staff and reservations, everyone responded as if they were so glad I was there. Very gracious and welcoming. If you join the Fairmont Club, wi-fi is free in your room. A beautiful small beach and a 30 minute ferry ride to Hamilton complete the picture. Lovely, lovely place. And don't miss the card in the bathroom telling you not to drink the toilet water.

Room Tip: Ask for an ocean view. I didn't use the spa or have breakfast.
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  • Stayed May 2014, travelled on business
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Helpful?
Thank Deborah E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Longmeadow, Massachusetts
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 29 May 2014

We went to Bermuda with six friends for a quick getaway on May10th for 5 nights. What a great place for a quick visit or an extended vacation. We all stayed on the Concierge (Gold) floor, it's actually the 6th floor, and it was just outstanding. The rooms faced the ocean and the staff on the floor catered to your every need. We played golf on the par 3 course while we were there and enjoyed days on the beach and lunch at the Ocean Club. The ferry to the Fairmont Hamilton Princess is an easy trip as well and it is complimentary for guests so you can go to Front Street.

The Hotel restaurants were excellent and the Spa was a great respite. They even have a private pool area for people who use the Spa.

Bermuda, and the Southampton Princess are the perfect place to go. Just an hour and a half from NY or Boston to get away from the chilly weather.

  • Stayed May 2014, travelled with friends
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Helpful?
Thank MARVJR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 29 May 2014

Wonderful stay! Great food and service! Husband and I traveled for our Babymoon in May. Service was top notch at check in, restaurants (especially the Ocean Club), and the bell service/greeters. Can't wait to come again in the future!

  • Stayed May 2014, travelled with family
    • Value
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    • Cleanliness
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Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank erie477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SAYREVILLE, NJ
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 29 May 2014

About us....we are in our mid 50's work hard and our vacations are very important to us. Yes Bermuda is expensive, but do the research and there won't be any sticker shock! This was our 1st time and will NOT be the last...3 words.....SERVICE,SERVICE,SERVICE!! From the moment we arrived until we left we were always greeted with a smile and hello. We opted to stay on the 6th gold (OLD) floor..We were in room 657....It was one of the best rooms we've ever stayed in.When I say OLD I mean the other people staying on this floor were quite a bit older then us. The little things do add up...Very plush towels and robes and plenty of them. Turn down service at night. The shampoo and conditioners were top notch...The GOLD floor serves complimentry continental breakfast, high tea at 3pm and snacks like cheese and crackers at 6:30 with an honor bar.. Also a sweets hour 8:30 to 9:30pm. We never had desert in the restaurants because of this.All the food was above average and again service was excellent. A special shout out to Ashley Mitchell on the 6th floor!! She helped us out in all aspects of our trip. Also Thomas (Newport) was great! We took the ferry over to Hamilton on harbor night. the town itself has so much charm. Bermuda follows the "blue" laws and everything is pretty much shut down by 8pm. The beach was beautiful and the pool heated. We had perfect weather upper 70's and sunny all week. We love to just relax, get some sun and eat good food...This trip was perfect for us...We will be back next year! Thanks again!! Also sign up for the presidents club to get free wi-fi and use of the gym!! The wi-fi was not working a couple of days at the beach,,Jonathan on the 6th floor was all over it and their IT people got it up and running...Tom and Maureen Ucci

Room Tip: 6th gold floor will be the only floor we will stay on and request room 657 when we come back. We got...
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  • Stayed May 2014, travelled as a couple
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Helpful?
1 Thank MAUREEN U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
2 reviews
Reviewed 28 May 2014

We left the Fairmont on May 22, 2014 after an absolutely wonderful week. My husband and I have travelled quite a bit but every day he said "this is the best vacation I ever had"! We loved everything about it. Hotel environment: outstanding; room: outstanding; employees: outstanding.
We ate at least once in every eating place and they were all great. Expensive? - yes- but we knew that going in and actually spent less money than we anticipated and every penny was well worth it. It was true luxury. Bermuda is beautiful and the Fairmont enhanced it. A big thank you to every staff member we encountered. We plan on returning.

Room Tip: ocean view
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  • Stayed May 2014, travelled as a couple
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Helpful?
Thank Barbara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont Southampton

Property: Fairmont Southampton
Address: 101 South Shore Road, SN 02, Bermuda
Phone Number:
Region: Caribbean > Bermuda > Southampton Parish
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 3 Hotels in Southampton Parish
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Fairmont Southampton 4.5*
Number of rooms: 593
Official Description (provided by the hotel):
The Fairmont Southampton, Bermuda is a luxury resort perched on Bermuda's stunning south shore with miles of pink sand beaches. Conveniently located in the mid-Atlantic, less than a two-hour flight from most east coast gateways, this hotel is perfect for getaways year-round. Sitting on nearly 100 gorgeous acres dotted with lush bougainvillea and towering coconut palms, The Fairmont Southampton is Bermuda's largest full-service luxury beach resort boasting 593 rooms and 6 floors with amazing views of ocean and sound. Unparalleled amenities are offered throughout the property. Spend your days relaxing at the resort pool, or pull up a chaise lounge at the sprawling private oceanfront beach club with Dive Centre, 11 tennis courts, jet ski rentals, and more. Unwind in the luxurious Willow Stream Spa with indoor spa pool & fitness facility, or tee off at the Turtle Hill Golf Club, an award-winning 18-hole par-three championship golf course. The Fairmont Southampton has dining covered for even the most discerning palates with an impressive range of restaurant options. Family-friendly, the hotel offers a kids camp for day & evening. Free round-trip ferry service is available to the Fairmont Hamilton Princess, located in the island's downtown district. Guest rooms feature AC, 42" flat screen TV with multimedia panel, spacious work desk, 2 telephones with voicemail, dataport, Keurig coffeemaker, tea kettle, mini bar, large walk-in closet, iron & ironing board, personal digital safe, private bathroom, hairdryer & bathrobes, and WiFi Internet access is available (fee). The Fairmont Southampton is a AAA Four-Diamond award-winning resort. The Turtle Hill Golf Club was named one of the top 5 par-3 courses in the world by Golf Magazine. The Willow Stream Spa won the 2012 Conde Nast Readers Choice Award for best hotel spa in the Caribbean. In 2012, Conde Nast called The Fairmont Southampton one of the top hotels in the Atlantic & one of the best golf hotels in the world. ... more   less 
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Also Known As:
The Fairmont Southampton Hotel Southampton
Fairmont Southampton Bermuda/Southampton Parish
Southampton Princess Bermuda
Southampton Fairmont

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