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“Great stay at Pompano”
Review of Pompano Beach Club

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Pompano Beach Club
Certificate of Excellence
london
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great stay at Pompano”
Reviewed 18 March 2014

We spent 9 days at Pompano and had a great time. The location and rooms are good and the service is friendly and unfailingly helpful. We took American Plan (half board for us Brits) which I strongly recommend. The food in both restaurants is plentiful, varied and excellent (5 courses each day). Also Port Royal, the golf course adjoining is first rate. Will definitely return.

  • Stayed March 2014, travelled with family
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Helpful?
1 Thank Pete39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (346)
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English first
Ogunquit, Maine
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 March 2014

In April of 2011 my husband and I celebrated our 50th wedding anniversary at the Pompano Beach Club. We hosted our children, their spouses and our 9 grandchildren to 5 unforgettable days there. Our party of 18 was a challenge I am sure, but we never experienced anything less than exceptional service.The staff were all very friendly and helpful. The setting was outstanding with views of the ocean from everywhere on the property. The guest cottages were comfortable and convenient to the beach, pool and dining. We enjoyed exceptionally good food in both dining rooms. The wait staff was attentive and most helpful to our grandchilldren who loved having meals at their own table. Even though it's almost 3 years since we visited, there is never a family gathering without some discussion about the marvelous time we all had at the Pompano Beach Club. It was perfect!

  • Stayed April 2013, travelled with family
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Helpful?
5 Thank JDCOgunquit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guelph, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 March 2014

We chose this hotel after reviewing many on Trip Adviser. We were a little nervous about the location because of previous comments. We arrived last Thursday on a wonderful flight and nice weather greeted us. We took a cab to the hotel and found it to be a beautiful 40 minute drive that went by in 10 min, we were so busy looking at the scenery and getting a history lesson from our driver. We arrived at the hotel and were immediately greeted by the friendliest people I have ever encountered on any trip and that is quite a few as my husband and i have been pretty much to every Caribbean island, Europe and the States. I wasn't expecting a 5 star plus like we are used too as I traded that off to be on the water. What a great trade off as we had 5 Star service which is far important then nick picky little things. Our room was lovely with a beautiful view of the ocean (rm 97) , everything was extremely clean which I also noticed about Bermuda was how clean it was all over the island. The front desk at the hotel are worth their weight in gold. Super friendly, very knowledgeable and never forgot to do a thing. Management was right on top of everything including the restaurants. Food as very very good with many choices and beautiful views. Chef Paul even went out of his way to make me one of my favorite dishes I was craving. After 3 days it felt like home. we loved the location and used the bus service extensively which is not normal practice for us. Wonderful service with good recommendations from front desk. We just left yesterday but we are already wishing to go back. Thank you to all for a wonderful trip!!!

  • Stayed March 2014, travelled as a couple
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Helpful?
8 Thank MarieGuelph_Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
154 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 9 March 2014

What's not to like about the Pompano Beach Club? Not much, but on the whole, we had a pretty good 5 day stay there in February.
The weather could have been a bit better. It was the wettest February they have had in Bermuda in many years, but it didn't stop us from getting out and touring the island.
Our deluxe room was on the second floor of the Angel Fish complex and faced the ocean. We could not see the shoreline as there were a number of bushes in the way, but we did manage to get a few very nice sunsets from our large balcony

The room was very clean and the king size bed was comfortable. The bathroom was huge and the 2 sinks gave my wife and I plenty of elbow room. The shower stall was quite large. However, the water pressure from the shower head was not that great. The tap water was safe to drink, however we did buy a couple of bottles. The bedding and pillows were first rate, and the nightly turn down was a nice touch.

Our room was the last one in the row, so there was a couple of times we got a bit wet while walking outside in the rain to the club house. There are umbrella's in the room, but being close to the shoreline, it was a bit windy, so it was hard to stay completely dry.


The food in the 2 main restaurants was delicious. The quality and presentation were exceptional. The Cedar Room and the Ocean Grill were opened on alternate nights and dinner started at 6:30PM, by which time the sun had already set, so there was no view from either restaurant. I'm sure it would be spectacular in the summertime. The menus were posted on the bulletin board outside the Cedar Room each morning, so it gave us a chance to see what epicurean delights that would be tempting our pallets that night. The selections on the menu were extensive and I tried a different dish each night. I should point out at this time that one of the things that helped us in selecting the PBC, was their food. However, we could not eat a 5 course meal each night we were there. In fact, we rarely got past 3 courses. So when deciding your meal plan, keep this in mind. They have a reasonable wine list, but a bit pricy. We ordered a couple of bottles, and what we did not drink the first night, they corked and brought it back the next night. The service, at the tables was efficient and the staff were very friendly and took the time to get to know us


Breakfast was served in the Cedar room each morning. The first morning it was a buffet, which I did not enjoy. The home fried potatoes were not that good and the bacon was way over cooked to the point that when you picked it up, it just crumbled. The next 4 mornings we could choose from the breakfast menu, and this was much better. I was a bit disappointed in the French toast. I would have preferred the bread to be much thicker. All the other dishes that we tried on the menu were really tasty.


The Pool area was clean and tidy and the water was warm enough to swim in. There there was less that a dozen couples booked into the hotel and we were the only ones beside the pool for a while. We had the nachos for lunch beside the pool and they were delicious and reasonable priced, as was the draft Samuel Adams on tap.



The beach area was a disaster. There were humongous amounts of seaweed on the beach and it was impossible to sit down there without being bothered by the flying insects that were attracted by the drying seaweed. It would have been nice if the management had attempted to remove the stuff!


The staff were great. Archer was the first person to greet us on arrival and showed us around the complex while our bags were taken to our room. He is a character and seemed to be right there when you needed some help on deciding where to go. He was also the one who gave us a lift to the local grocery store and hung around to bring us back to the complex./he would come to ur table during dinner to ask if we were Ok and was there anything he could get for us.


The managers swizzle party on Monday night was a great hit. we got to meet the other guests and from then on, we would chat to them about their days outings. the party was a great way to break the ice. The hors d'oeuvres they served were fantastic


All in all, we had a good time and enjoyed our stay at the PBC. The small things I mentioned are small, but the good things are really good!

Room Tip: Select a room close to the club house in case it rains.
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  • Stayed February 2014, travelled as a couple
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Helpful?
4 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Northport, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 March 2014

Love every minute of our stay! From the front desk to the cleaning staff, fantastic! Always available to help. The views were spectacular. Our son enjoyed all the water sports. Greatly recommend to all.

  • Stayed July 2013, travelled with family
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Helpful?
1 Thank Lori M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lexington, Massachusetts
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 March 2014

Beautiful location, incredibly nice people and truly delicious food. The service was top notch, the staff is genuinely friendly and here to ensure hat your stay is the best possible. Special thanks to Madree and Itony :-)

  • Stayed February 2014, travelled with family
    • Value
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Helpful?
4 Thank Nicholas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 March 2014

Although we visited last June, I never got around to writing a review.

At first I had concerns visiting Bermuda with young children (6 and 10) but the Pompano was the perfect location. Upon check-in we were greeted with a smile and given a complete tour of the grounds. Bags were waiting at our room by the time our tour ended up there.

The room (family suite) was well sized and the bathroom had a separate shower and tub. A queen bed was in the master bedroom with a sofa bed and trundle for the kids. The view was spectacular. We were at the top of the hill -- the right distance for walking off meals and keeping the kids exercised. WIFI is available (free) though their repeaters had many blindspots and weak signals around the room (lobby, etc was fine).

The beach was great. Other reviews mentioned seaweed and debris, but it varies due to winds and tides. It really wasn't an issue for us and the kids spent most of their time watchine crabs and snails along the jetties in waist deep water. The gradual entry of this beach was perfect. You could go 100 yards and it's still less than 10 ft deep. When the sea state was calm, I was able to swim out to the reefs with the kids (and an inflatable; recommend snorkel vests).

The food and meal times were convenient and service in the dining areas fluctuated depending on something but I could never gauge it well. We did the meal plan and that made it easy for us and seemed to be a reasonable deal -- you could even venture to other resorts if you want though we did not. The staff was great and took much pride in their jobs. They are committed to the guests and will make things right if there is an issue.

The owner and manager are of like minds. They both work aside their staff and will even drive you down the path to the bus stop or to the local miniature golf course. I recommend arriving on Monday in time for the manager's happy hour.

We enjoyed our stay and since we didn't put young kids on mopeds, we used the bus and ferries. The staff can sell the passes and give insights in their use. Cabs are expensive and buses during cruise ship arrivals can be crowded. Some planning pays off.

Room Tip: Higher suites have a great view and some distance from the main hotel/pool area.
See more room tips
  • Stayed June 2013, travelled with family
    • Value
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    • Service
Helpful?
2 Thank M S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pompano Beach Club

Property: Pompano Beach Club
Address: 36 Pompano Beach Road, SB 03, Bermuda
Phone Number:
Region: Caribbean > Bermuda > Southampton Parish
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Southampton Parish
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Pompano Beach Club 4*
Number of rooms: 75
Official Description (provided by the hotel):
This 75 room beachfront resort has been owned and operated by the Lamb family since 1956. It offers extensive recreational facilities, a breathtaking oceanfront setting, gourmet cuisine, spacious oceanview accommodations, a casual, relaxed atmosphere and personalized, caring service, with Bermudian hospitality that is second to none. The resort overlooks Bermuda's southwest coast and attracts lots of honeymooners, families and couples (especially golfers, watersports enthusiasts and those looking for R&R). Come see why so many of their guests return year after year! The owner-managers are hands-on and passionate about the service they give their guests. ... more   less 
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Also Known As:
Pompano Beach Club Hotel Southampton
Pompano Beach Hotel
Pompano Beach Resort
Pompano Beach Club Bermuda/Southampton Parish

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