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Reviewed 16 November 2017

Our friends hosted a wedding at this hotel. Therefore, we resided here to be near the festivities. The hotel is just ok. Of course, the surroundings are beautiful...it is Barbados. However, it's just lacking a certain warmth. Staff were cordial, but not friendly. All of the food offerings we tried were just average (both poolside and the restaurants). We would definitely come back to Barbados, but would not stay here again.

  • Stayed: July 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank jdavi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen C, Manager at Hilton Barbados Resort, responded to this reviewResponded 19 November 2017

Dear jdavi,

We are surprised to learn your experience with our team was not the friendly, helpful and warm experience our team is known for. We are especially sorry to learn this, as your satisfaction is important to us and we are desirous of having each guest experience a personalized and memorable stay. We sincerely appreciate you taking the time to let us know and hope that on any future stays, you will not only enjoy our beautiful property, but will fully enjoy our food and service. We hope to have you as our guest again.

Best regards
Maureen Cumberbatch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2017

The Hilton Barbados Resort is not for backpackers! It has all the buttons and levers you would expect from this international chain. Lovely buildings, great pools, classic setting by a Caribbean beach.

  • Stayed: November 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Ronnie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen C, Manager at Hilton Barbados Resort, responded to this reviewResponded 19 November 2017

Dear Ronnie S,

Thank you for your kind comments for our property. We aim to deliver the quality experience and high standards our guests expect and deserve from our brand. We appreciate you letting us know you liked our picturesque setting and facilities.
Thank you for choosing our resort. Come again soon!

Best regards
Maureen Cumberbatch

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2017 via mobile

I feel very well in the Hilton Hotel because of Carissa- Hilton Honors Manager , Natasha- Guest Service Agent and Martha -Journey Ambassador do a fantastic job.They spoil the guests very much and take very good care of the concerns of the guests. Congratulations to this excellent stuff.
The pool is very nice and the beach wonderful.
If i’m back on Barbados , I’ll be back.

Stayed: November 2017, travelled solo
1  Thank gabrielekatharin2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen C, Manager at Hilton Barbados Resort, responded to this reviewResponded 19 November 2017

Dear gabrielekatharin2017,

We are very pleased to learn you will return to our property any time you are back in Barbados. Thank you for commending our staff and for advising that Carisia, Natasha and Martha's excellent service, gave you a great feeling and made you feel well cared for. It is exactly how we want our guest to feel. Thank you for sharing your experience. See you soon!

Best regards
Maureen Cumberbatch

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Reviewed 16 November 2017

Fab hotel,local to lots of good restaurants.The staff everyone of them are pleasant and keen to make your stay enjoyable.The beach is large and lovely and breezy ut there is still the pools as an alternative

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Debra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen C, Manager at Hilton Barbados Resort, responded to this reviewResponded 19 November 2017

Dear Debra C,

We are delighted to learn your stay at our property was enjoyable. We do pride ourselves on having a great location, but moreover we are passionate about providing great stays for our guests. Thank you for your acknowledgment of this. We sincerely appreciate all your veritable comments and look forward to welcoming you back.

Best regards
Maureen Cumberbatch

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Reviewed 15 November 2017

We stayed at the Hilton for 7 nights and we were thoroughly impressed with our stay. Everything from the room to the ocean view room and beach were amazing. With Hilton Honors, we were able to get wifi in the room and continental breakfast in the executive lounge, which was a bonus! I will definitely stay at Hilton again on my next trip!

Stayed: November 2017
Thank HenleyQuatchi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maureen C, Manager at Hilton Barbados Resort, responded to this reviewResponded 19 November 2017

Dear HenleyQuatchi,

Nothing makes us happier than hearing our guests are having wonderful experiences. Thank you for sharing, how delighted you were with your Hilton Honors benefits and how much you enjoyed, our outstanding views and overall hotel. We look forward to your return!

Best regards
Maureen Cumberbatch

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