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“Food was good but the service was extremely poor!”
3 of 5 bubbles Review of Phil's Restaurant - CLOSED

Phil's Restaurant
Price range: US$5 - US$50
Cuisines: Caribbean
More restaurant details
Restaurant details
Good for: Groups, Child-friendly, Special Occasion Dining, Bar Scene, Business meetings
Dining options: Lunch, Outdoor Seating
Description: To be the eatery of choice for all families by CONSISTENTLY providing outstanding QUALITY and VALUE for money coupled with EXCELLENT CUSTOMER SERVICE.
1 review
“Food was good but the service was extremely poor!”
3 of 5 bubbles Reviewed 25 April 2013

This was our first time going to Phil's and upon arrival we were seated to uncomfortable chairs, a cushion would of been welcomed. Some one came to ask us if we wanted drinks and when we asked him what the house wine is he couldn't even tell us... Also no one was around to refill our water glasses so we had to beg the servers to do it. Finally our sever came with what looked like a cell phone and asked us what we was having. After we places the order so cud not repeat it and had to ask us again what we was having, and this went on 3 times! The garlic bread was awful, soggy and not hot.
Main course was great, mosquitoes were biting like anything. We ordered red wine and it was chilled! Red wine should be served at room temp!

They really need to step up there service! But the food was good value for money and the main course was very nice.

Don't think I wud go back in no hurry unless it's for takeaway

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank SammyJoed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

9 reviews from our community

Visitor rating
    4
    1
    1
    0
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Kingston, Canada
1 review
common_n_restaurant_reviews_1bd8 2 helpful votes
“Awesome!!! Try it!”
5 of 5 bubbles Reviewed 20 March 2013

This restaurant was practically across from the hotel we were staying at ( Coral Sands Beach Hotel). We had been driving all over the place looking for food, and one evening couldn't be bothered. This place was practically empty, but we decided to give it a try. Thank goodness!!! The food was good, priced a lot better than most other places near by. Great atmosphere, super friendly and attentive staff, great drink specials. I have absolutely nothing bad to say other than they are not getting the business they deserve. Try this place for sure if you want authentic Bajan food, and don't want to pay top dollar for great service!!!

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank J_Maccky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trinidad
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Amazing food! Amazing Service! Great Prices!”
5 of 5 bubbles Reviewed 14 February 2013

My boyfriend and I were walking around the gap and wondered to this place looking for something to eat. Although there was only one other couple there we decided to give it a try. BEST decision ever! I had the salmon pasta with was EXCELLENT. The salmon was a huge piece and was cooked perfectly and the pasta tasted great. My boyfriend had the 16 piece wings and fries which he said tasted great as well. We were then informed they were having a buy one meal get the other free special the next day! So we went straight back there and tried two different things off the menu and tasted as great as the night before.. Will recommend anyone to this place!

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank glitzybritzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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