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“Incredible”

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The House by Elegant Hotels
Certificate of Excellence
Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Incredible”
Reviewed 31 March 2014

The most amazing hotel we have ever stayed in. It's a must! The staff, the food, the room, the beach, the sun beds, all are superb. We will try to go back to this hotel ever year from now on. If you stay here, try The Cliff restaurant too.

Room Tip: All rooms are amazing, junior suite ocean view is incredible.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank HCJL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 21 April 2014
Dear HCJL

Many thanks for your lovely review, we are delighted you had an incredible experience at The House and feel very honored that we will have the pleasure to host you on a regular basis.

We sincerely look forward to welcoming you back very soon.

Warm regards

Joanna Roterberg
General Manager
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623 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (271)
Date | Rating
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English first
Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 March 2014

We visited Barbados nine years ago and promised ourselves that the next time we would stay at The House. It was definitely worth the wait and we will be going back next year. It feels like you are staying with friends who are looking after you with such a personal touch and a genuine desire to make your holiday the best ever - and they more than succeed. We have been lucky to stay in some wonderful hotels in many different countries but the House just stands heads and shoulders above anywhere we have stayed before. It offers total relaxation in a stunning location with the most amazing staff and is one of the most romantic places I have ever stayed. All the staff go above and beyond to make your stay special but in particular I would like to give a special mention to Andrew, Teddy, Alana, Agnes and Christopher and of course the wonderful General Manager Joanna. Thanks for making our holiday so memorable.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 21 April 2014
Dear Linda H

Many thanks for taking the time to write this review on what you described as an absolutely perfect experience at The House.

We are flattered by your wonderful comments and honored that you chose The House. We genuinely strive to deliver a home away from home experience for all our guests and by the sound of it, we have succeeded.

Many thanks on behalf of all the team members mentioned and we look forward to seeing you very soon.

Warm regards

Joanna Roterberg
General Manager
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Jurmala, Latvia
Level 5 Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 30 March 2014 via mobile

If you are not scared away by the price, then probably its a good place for you.
Very quite place! We liked it as it was small and causy.
Located directly on the fantastic beach.
Rooms are large, clean and well equipped - as you might expect for such price.
Connected with Daphnes restaurant, which is also recommended to visit.
One day will come back! Definetely!

Stayed March 2014, travelled as a couple
Helpful?
5 Thank ZigmundP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 21 April 2014
Dear ZigmundP

Many thanks for taking the time to write this kind review of The House.

We thank you for highlighting our idyllic and serene beach front location and setting, our spacious, luxurious and well equipped suites.

We sincerely hope to see you very soon at The House!

Warm regards

Joanna Roterberg
General Manager
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Edinburgh Scotland
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 30 March 2014

We have just returned from The House and just had to write a review to say what an absolutely fantastic place it is and how lovely the staff are. From the moment you arrive you are made to feel so special. We loved every minute. The staff look after you so well and the hotel is so different from anywhere we have stayed before. It is not surprising they are number one on tripadvisor and have so many repeat guests who go back every year. The location, the hospitality and the staff are exceptional. My partner especially enjoyed cooking with Marco from Daphne's at the Friday cookery demonstrations and despite eating some fantastic food across the island we had the best food in Daphne's. . The House is the best place ever.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Toggee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 21 April 2014
Dear Toggee

Warm greetings and thank you for taking the time to write this lovely review about The House.

We truly appreciate your wonderful comments regarding all aspects of The House and our team of Ambassadors.

We are extremely pleased that you enjoyed dining at Daphne's as well as our weekly cooking demonstration with our Chef Marco Festini, certainly both are fine opportunities to enjoy some of his culinary innovations.

We sincerely look forward to your return visit to The House.

Warm regards

Joanna Roterberg
General Manager
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leicestershire
Level 4 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 21 March 2014

In a selfish way I don't want to tell the world just how special this gem of a hotel is , just in case it becomes so busy up I can't rebook, however I feel I need to reveal why it was an extraordinary encounter......

Without doubt General Manager Joanna Roterberg and her team of Ambassadors are the reason it moves from being a beautiful 4 star hotel to a fantastic 5 star experience! We were made to feel totally spoilt from the moment we arrived with the offer of a welcome drink and a comfortable seat with a view to make you realise you've booked a great place! A seamless check in operation which puts you straight into the "relax" status

We booked a one bedroom suite with garden view which has a delightful patio area leading to your plunge pool privately hidden away, it overlooks the garden courtyard. The suite was lovely with great air conditioning units which were quiet and effective. The shower is superb with a rain shower head and several body jets and the Elemis toiletries are superb (bath salts hooray!)
Later in the week Joanna kindly offered to transfer us to a one bedroom sea view suite...... WHOA!!!!! it was spectacular!!! same fixtures and fittings with two large bathrooms, a great balcony terrace and a stunning beach and ocean view.

Now the reason we will return....... Ambassadors at The House are quite simply the team that should set the benchmark for the hospitality industry! And here's why........ Andrew was our first introduction at breakfast, charming and attentive with a cheeky smile as he justifies that glass of champagne, pre-empts your every need which is a fine quality to have, a true Ambassador. We then met Anthony who offered us cool towels whilst we were on the beach, he discovered we were going to watch the cricket in Bridgetown, it was mentioned we had to collect the tickets and Anthony offered to pick them up for us on his day off (wow) he also recommended and booked us on a half day snorkeling trip which thankfully wasn't a packed out catamaran with no room to sit, there were no more than 16 people on board with lots of room and a great crew of 3 who found us turtles to feed (Good times catamaran). We also went deep sea fishing with Don and my partner caught a 15lb kingfish which the hotel chef prepared and cooked for us to enjoy that night! We then over the course of the week got to meet the rest of the gang.. the very special Diana who after a conversation so kindly went home and cooked me Cou Cou a yummy Bajan dish, she also makes a mean Mojito although Kerrie, a true character thinks his was better (what fun we had) the ever smiling Teddy, Charles, Richard, Ricardo and Chris.... these wonderful individuals made our visit to The House the most "Extraordinary encounter" which we just can't wait to repeat.

Room Tip: one bedroom suite with sea view is just stunning!
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank air-we-go-again
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 21 April 2014
Dear air-we-go-again

Warm greetings and thank you for taking the time to write such a glowing review about The House and for appreciating our brilliant team of Ambassadors as mentioned in your review.

We thank you for highlighting our relaxing and warm check-in process and the great features of both our One Bedroom Garden Suite and One Bedroom Ocean View Suite. I agree with you and would declare that both room categories have equally their own charm.

From your review, I believe it's safe to say that we have provided another extraordinary holiday experience, thank you for giving us this opportunity.

On behalf of the entire team, we sincerely look forward to your return visit to The House.

Warm regards

Joanna Roterberg
Gneral Manager
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Westbury, England, United Kingdom
Level 3 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 March 2014

We have been to the island a few times but this was our first time staying at The House and we enjoyed it so much, we have already decided we will definitely be staying here again.

We had a private transfer to and from the hotel and upon arriving we were given some delicious drinks whilst we were checked in to our Ocean View Junior Suite (which we highly recommend). The room was spacious with a very comfortable kingsize bed, 2 large bathrooms and a separate lounge area with 2 sea view balconies.

For us, one of the great things about this hotel is the little touches, the unlimited bottled water all day brought down to you at the beach, the little treats including fruit, ice cream, body sprays and cold towels, complimentary afternoon tea and champagne breakfasts. This hotel is so relaxed, unpretentious and you really can unwind and chill out here very easily, yet should you need anything, the ambassadors are super friendly and extremely helpful, all of the staff we encountered here were lovely and we'd like to thank you - especially Chris and Andrew who made us laugh, lovely guys. The food was beautiful and the location was gorgeous with lot's of amazing restaurants on the door step such as The Cliff and Scarlet - also some great duty free high end shopping to be had a 10 minute drive away at Limegrove.

One of the only improvements for me would be to make more of the sea turtles, they are so close we swam out to see them from the shore a few times during our stay but we spoke to a few couples who had no idea about them. It might be too much of a swim for if you are not a strong swimmer or not confident plus you have the danger of jet ski's, boats etc, but it would be great if The House added in at least one complimentory trip to the turtles during your stay, many other hotels do this and the turtles are so close here! We did see a different breed turtle (a hawksbill) right on the reef out the front to the right of the hotel and we swam with it whilst it was feeding and foraging around for around 40 minutes, fantastic so keep your eyes peeled!

We cannot wait to come and stay here again and hopefully it won't be long until we do :)

Room Tip: We stayed in room 264, you would have a nicer sea view if you were further along and more central. T...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Christine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 21 April 2014
Dear Christine P

Warm greetings and thank you for choosing The House on this trip to Barbados.

Many thanks for sharing this detailed review online about your experience of all the wonderful features of The House.

We thank you for your kind comments regarding our luxurious ocean view suites, our idyllic location, our culinary expertise and all the little touches we provide.

I join you in commending Chris and Andrew for the consistently excellent service they provided during your stay.

We truly hope to see you again at The House very soon as it would be our pleasure to provide another excellent home from home experience.

Warm regards

Joanna Roterberg
General Manager
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Glasgow, United Kingdom
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 March 2014

What a wonderful hotel The House is!!! The words cannot simply describe the magical experience we had in this place. The best part of the hotel and in fact of Barbados are its people: genuinely friendly, caring, very responsive to any requests... Thank you Teddy, Wade, Anthony, Diana, Chris, Agnes and everybody really at The House for making our special occasion even more special. This is not your usual hotel with reception etc. but it is a very relaxed luxurious place, home from home really. The moment you arrive, you are treated to a lovely rum punch which you can enjoy at your leisure on a comfy sofa in the lounge and then you get checked-in in the comfort of your own room! Joanna, General Manager, is doing a great job running this place - I can't think of many things I'd change in this hotel. What a lovely touch to have chilled bottles of drinking water available all day, ice cream in the afternoon, yummy afternoon tea, champagne breakfast and of course cocktails with management on a Tuesday night!!! I simply can't wait to go back to The House. Would definitely recommend this hotel to anybody.

Room Tip: Suites with ocean view are definitely worth the extra money - sunsets are to die for and you can enj...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank eviktoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 21 April 2014
Dear eviktoria

Thank you for taking the time to share this lovely detailed review of your stay at The House. It is an absolute pleasure to know that you had such a wonderful holiday experience and thanks for recommending us as the place to stay in Barbados! We continuously endeavor to provide this to all of our guests.

We are also pleased that you enjoyed all the small touches, services and facilities at The House.

Teddy, Wade, Anthony, Diana, Chris and Agnes are thrilled by your comments and send their best.

We sincerely look forward to welcoming you back very soon!

Warm regards

Joanna Roterberg
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The House by Elegant Hotels

Property: The House by Elegant Hotels
Address: Paynes Bay, Barbados
Phone Number:
Region: Caribbean > Barbados > Saint James Parish
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Saint James Parish
#1 Luxury Hotel in Saint James Parish
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — The House by Elegant Hotels 4.5*
Number of rooms: 34
Official Description (provided by the hotel):
The House experience begins when guests enter along an enchanting private driveway, with lily ponds and walls of blossoming bougainvillea, which capture the essence of tranquillity and the promise of pure indulgence ahead. Through the hotel's wooden doors guests are treated to a stunning and unobstructed view of its white sandy beach and the ocean ahead. The open plan lobby is designed to capture the relaxed and inviting charm of the island - one that is sophisticated, yet informal. ... more   less 
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Also Known As:
The House Hotel Saint James
The House Saint James
The House Barbados
Saint James The House
House Barbados
The House By Elegant Hotels Barbados/Saint James Parish

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