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“Only took a couple of hours to realise this is a top, top hotel”

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The House by Elegant Hotels
Certificate of Excellence
Level 5 Contributor
50 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Only took a couple of hours to realise this is a top, top hotel”
Reviewed 19 May 2014

Checked in at 13.00 hours after being 'fast tracked' through customs and picked up by the hotels taxi.
Rum punch (phew) and cold towels on arrival followed by a tour of the hotel - all very nice and calming.
Then we realise we have left a bag at the airport - no problems, the hotel sorts it and within an hour we are reunited with our errant bag and ready for another rum punch.
The evening meal was excellent.
Looking forward to another day in paradise - tomorrow.
Thank you the staff of The House Barbados.

John Purves

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PelePurves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 13 June 2014
Dear PelePurves

Many thanks for this lovely review on The House. We are truly delighted that you enjoyed our relaxed check-in process and orientation and that we were able to wow you just minutes after your arrival.

I trust you had a wonder time with us and we sincerely look forward to your return visit very soon.

Warm regards

Joanna Roterberg
General Manager
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622 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (271)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
London, United Kingdom
Level 4 Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 May 2014

We stayed only four days at this hotel as we had flown in from another destination. The venue did not disapoint. It was little things like the afternoon tea and ice cream being given out that made an already special stay even more special. The staff were extremely helpful and constantly at hand to make our stay exta enjoyable.
We had a lovely punch cocktail upon our arrival and the champagne breakfast in the mornings were extremely enjoyable!
Add to this a Hotel with no screaming children just makes it ideal for adults to get away from it all. Will definitely be staying here again.

Room Tip: All of the good restaurants are in extremely close proximity to this hotel. If you like the good thi...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank JagK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 13 June 2014
Dear JagK

Many thanks for your kind review on The House.

We are delighted that your short visit was memorable and that you thoroughly enjoyed every aspect and moment of your stay with us.

It was certainly our pleasure looking after you on this visit and look forward to your return very soon.

Warm regards

Joanna Roterberg
General Manager
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Sherman, Connecticut
Level 6 Contributor
177 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 8 May 2014

We spent a week at the House this past March. The worst thing was that we only spent a week!! Next time it will be 10 days!

We love Barbados. It is safe, clean and friendly. The House makes it even better. Champagne breakfast every morning with eggs cooed to order. High Tea at 4PM and cocktail hour at 6:30. No wonder we gained weight!

The staff was wonderful. One guy walked around offering to clean your sunglasses. At other times they brought ice cold facecloths, cooling sprays, ice cream.....

You will really feel pampered - especially when you are getting your free jet lag massage.

There are no children allowed so it is quiet and peaceful.

You will feel welcome from the moment you arrive. First they ask your name and then what you would like to drink - my kind of welcome!

The rooms were lovely and spacious - we had a view of the Caribbean. I don't think there are many that don't.

No matter what you needed, the Ambassadors were there ready and willing to help.

I cannot wait to go back!!!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Elly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 13 June 2014
Dear Elly B

Warm greetings and many thanks for sharing this lovely review of The House! We are extremely delighted that you thoroughly enjoyed your stay with us.

Thank you for highlighting all the wonderful features of The House including our warm welcome, our well appointed and spacious suites with fantastic ocean views, our adults only haven and our superb team of Ambassadors.

It was certainly our pleasure to pamper you as it’s our goal to make our guests feel special.

Until you return, take very good care and see you soon!

Warm regards
Joanna Roterberg
General Manager
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Towcester
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 May 2014

Thank you so very much Joanna and her superb team of Ambassadors for a wonderful holiday. This was our second visit to "The House" and it just gets better.

The hotel is a perfect, small, peaceful haven - (no children!) dramatic flaming torches at the entrance and then a really friendly welcome. Also a relaxing massage (discreetly on the beach) but not a spa hotel.

We loved our ocean view room - huge, comfortable bed and pillows, amazing sea view and spotless bathroom with a great shower.

Delicious breakfasts (perfectly cooked eggs) champagne, fresh fruit - a great start to the day.

We were delighted to find a new light lunch menu - and then tasty tea - beautifully produced on individual trays.

Great dining at Daphne's and also a jolly cookery demonstration from one of their chefs during the week.

Also enjoyed Scarletts opposite - American style restaurant - really lively and tasty food.

We love Barbados and especially love "The House." - a perfect, totally relaxing holiday. Thank you all SO much.

Heather Brigstocke

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Heather B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 31 May 2014
Dear Heather Brigstocke

Warm greetings and our sincere appreciation for taking the time to write this wonderful review.

Its great to hear that you enjoyed all aspects of The House: our unique adults only concept in a very intimate setting, our amazing suites, our culinary delights and our superb team of Ambassadors.

Thank you for your continuous loyalty and we look forward very much to seeing you again very soon for another perfect House experience!

Warmest regards

Joanna Roterberg
General Manager
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Warrington, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 May 2014 via mobile

When you drive onto the boardwalk and you walk through the gates, immediately taken to a different world. Greeted by our ambassador Vanita super-amazing-smile and personality, just a few mentions for some of the staff
Andrew charming, charismatic, polite, friendly, sarcastic
Anthony, Ricardo & Kerrie never stopped these 3 gents put in some miles for us Everything we asked for we got,
Teddy, in 1 word..."cool"
Christopher, courteous, polite, calm, witty.
So many more staff to wait on you hand an foot all equally as helpful, polite, courteous and all very well presented,

Food from breakfast to Canopy's to barbecue at the house is tremendous you ask the waiter and you get what you want even if it's not on the menu today. Nothing is ever to much trouble. Recommend checking out the chefs lunchtime tasting session where he prepares and cooks in front of you.
Rooms cleaned daily at what ever time you vacate for the day and always clean linen and towels,

Couldn't of asked for a nicer place to relax it is a holiday we will remember for ever.

Stayed May 2014, travelled as a couple
Helpful?
4 Thank RichardM313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 31 May 2014
Dear RichardM313

Many thanks for taking the time to write this lovely review on The House.

Thank you for recognizing our truly amazing team of Ambassadors and the exemplary service they provided to you while staying with us, they are all delighted to be mentioned and send their best.

We are also pleased you enjoyed our culinary demonstration and that our Housekeeping team exceeded your expectations.

Once again thanks for your review and we sincerely look forward to welcoming you back to The House very soon!

Warm regards

Joanna Roterberg
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 4 Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 3 May 2014

This was our second stay at The House and it was even better than the first.

It's a good location and the rooms are nice but it's the staff that make the real difference. They are all very helpful and seem genuinely friendly.

The absence of children is also a big plus (it makes for a much more relaxed atmosphere), along with the champagne breakfasts and afternoon teas.

Our only minor quibble was the sunbed mattresses piled up in the garden in front of our room which rather spoiled an otherwise fantastic ocean view.

There are about 5 restaurants within walking distance and plenty more a few minutes away in Holetown by taxi or, if you are brave enough, by bus.

A wonderful place. Highly recommended.

Room Tip: Ocean side rooms on 1st and 2nd floors are excellent but would avoid ground floor. These are not ve...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank BirminghamUKTony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 21 May 2014
Dear BirminghamUKTony

Warm greetings and many thanks for taking the time to write this review of your recent stay at The House. Importantly, thank you for your continuous loyalty.

We thank you for highlighting our fantastic team, our amazing location and suites as well as our extended breakfast and afternoon tea selection.

With regards to the location of sunbeds in the evening, rest assured that this has been addressed, we appreciate your comment and thank you for pointing this out.

Look forward to welcoming you back for another fabulous House experience.

Warm regards

Joanna Roterberg
General Manager
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New York City, New York
Level 3 Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 April 2014

The House is in a perfect spot on the west coast (just a little south of the world famous Sandy Lane). And because it's so small, the staff all know who you are almost immediately. It does truly feel like you're staying at someone's huge house - there's one central deck where everyone eats and hangs out to drink and watch the sunset.

However - the hotel might not have been totally worth the $700 a night it cost. $700 a night isn't that far from an over the water bungalow in many places and that's a different kind of special.

Rent a car and drive around Barbados. Go to the east coast cause it's stunning.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank BergerTime76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 21 May 2014
Dear BergerTime76

Many thanks for sharing your experince at The House online. We are truly delighted that you felt as comfortable as being in someones home, this is our ultimate goal.

It was truly our pleasure having you with us and look forward to your return very soon!.

Warm regards

Joanna Roterberg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The House by Elegant Hotels

Property: The House by Elegant Hotels
Address: Paynes Bay, Barbados
Phone Number:
Region: Caribbean > Barbados > Saint James Parish
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Saint James Parish
#1 Luxury Hotel in Saint James Parish
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — The House by Elegant Hotels 4.5*
Number of rooms: 34
Official Description (provided by the hotel):
The House experience begins when guests enter along an enchanting private driveway, with lily ponds and walls of blossoming bougainvillea, which capture the essence of tranquillity and the promise of pure indulgence ahead. Through the hotel's wooden doors guests are treated to a stunning and unobstructed view of its white sandy beach and the ocean ahead. The open plan lobby is designed to capture the relaxed and inviting charm of the island - one that is sophisticated, yet informal. ... more   less 
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Also Known As:
The House Hotel Saint James
The House Saint James
The House Barbados
Saint James The House
House Barbados
The House By Elegant Hotels Barbados/Saint James Parish

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