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“Fabulous !”

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The House by Elegant Hotels
Certificate of Excellence
Frodsham, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fabulous !”
Reviewed 8 June 2014

Have just returned from 10 days at The House and loved every second. I would sum up the hotel by saying understated luxury, not at all pretentious and stuffy unlike other hotels in Barbados. The staff are amazing so very friendly and go out of their way to make sure you have a good time. Special mention to Andrew - all his recommendations were spot on and to Kerrie, Teddy,Ricardo and Wade who were all so friendly and provided excellent service. We had a wonderful day touring the island in an open top jeep and mixing with the locals which was very very special. The thing that makes Barbados special is the people, both in the hotel and out and about, everybody goes out of their way to make you feel welcome. Great holiday thanks to Joanna and all her team at The House - look forward to seeing you next year.

Room Tip: Ocean view junior suites are great.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Rooneys2817
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 14 July 2014
Dear Rooneys2817

Warm greetings and many thanks for taking the time to share your fabulous House experience online. I share your sentiment and agree that the people of Barbados are a delight and have that natural bajan hospitality.

At The House nothing pleases us more than a happy guest, from your review it sounds like we were able to provide a fabulous holiday experience, so thank you for giving us this wonderful opportunity.

Thank you for highlighting some of our stars: Kerry, Andrew, Teddy, Ricardo and Wade, they are all thrilled to be specially mentioned and send their best.

From all of us, see you soon!

Warm regards

Joanna Roterberg
General Manager
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610 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (263)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 June 2014

Wow what a hotel! The service was incredible and surpassed all expectations. The staff are so helpful and a lot of fun. We were made to feel so special. The location is fantastic right on the beach and with a lovely pool too. It's close to all the top restaurants on the Island. The free water sports were an added bonus and great fun. Highly recommended for a honeymoon.

Room Tip: Pool/beach view are the best
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  • Stayed March 2014, travelled as a couple
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Helpful?
1 Thank DoraexploraUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 14 July 2014
Dear DoraexploraUK

Many thanks for taking the time to share this lovely review of The House.

Thank you for highlighting our amazing team of Ambassadors and the genuine hospitality they consistently provide, we are always delighted when we can deliver that wow experience.

It was truly a pleasure to have you stayed with us and we look forward to your return.

Warm regards

Joanna Roterberg
General Manager
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Atlanta, Georgia
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 June 2014

The House was a wonderful place to spend a week vacation in May. We were relaxed as soon as we walked into the reception area & offered welcome drinks. The personal service from the staff was wonderful from beginning to end. The 3rd floor ocean view room that overlooked the beach & pool was very comfortable & clean. The breakfasts were tasty & champagne is always a nice way to start the day :-)
I highly recommend The House.

Room Tip: Top floor ocean view are large and have a great view.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank allready
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 14 July 2014
Dear allready

Many thanks for taking the time to share your experience of your recent stay at The House.

We are most delighted that you had a wonderful vacation and thoroughly enjoyed all aspects of The House, notably our amazing champagne breakfast and the exceptional personalized service provided by our Ambassadors.

We very much look forward to welcoming you back to The House very soon!

Warm regards

Joanna Roterberg
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wokingham, United Kingdom
Level Contributor
257 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 3 June 2014

We were very pleased with our choice of The House to spend a week in Barbados to celebrate our twentieth Wedding Anniversary. Our Ocean Room Junior Suite was just right for us - plenty of room (even though it was actually the smallest room category), a great view, and a really comfortable bed.

Breakfast was good too - I particularly liked that fact that the Champagne Breakfast really did involve Champagne (Piper-Heidsieck), and that refills were on offer. The food at dinner, provided by Daphne's next door, was good - although, if we were to return we wouldn't go half-board again, as there are plenty of other options elsewhere (the nearby Cliff restaurant, for example, is supposed to be very good, but we didn't get a chance to dine there).

The water sports, included at no extra cost, just a few yards along the beach at the Tamarind were great - not being sailors ourselves, we particularly enjoyed being taken out on one of the hobie cats by the captain.

The pool area, although modest, was pleasant enough, but the sun-loungers were superior to any we've seen anywhere else: very comfortable and very generously proportioned. The beach is excellent - at low tide you can walk all the way to the Sandy Lane Hotel, a round trip taking three-quarters of an hour or so.

Overall, it could hardly have been better!

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
Thank Jonathan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 14 July 2014
Dear Jonathan G

Many thanks for taking the time to write this fantastic review of The House. Thank you for choosing Barbados as your destination of choice and The House to celebrate your very special 20th Wedding Anniversary, we are delighted that we had the opportunity to be part of your celebrations.

We are pleased that you enjoyed our Ocean View Junior Suite, our delightful complimentary champagne breakfast as well as our water-sports facilities.

Thank you for pointing out our comfortable beach and pool loungers and blissful beach front location.

Once again thank you for your fantastic review and we look forward to welcoming you back to The House!

Warm regards

Joanna Roterberg
General Manager
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London, United Kingdom
Level Contributor
6 reviews
Reviewed 3 June 2014

This is an excellent hotel! Cocktails on arrival, champagne breakfasts and cocktail evenings in between and another cocktail on departure (all included).

The suites are a really good size with separate bedroom and living area, two bathrooms, two walk-in wardrobes, 2 TVs, 2 balconies and a minibar, etc. Only 35 or so suites/room so the hotel always feel relaxed.

We had an ocean view suite on the second floor which was absolutely amazing. Full view of the bar, lounge, pool, ocean and sunset. Highly recommended.

The hotel is situated on an amazing beach and has a good sized pool for relaxing (not big enough for swimming) as well as a separate seating pool.

Champagne is served with breakfast and cold water, fruit, ice cream and coconut water is available throughout the day. Canapes are also served daily before dinner.

Water sports including water skiing, sailing, snorkeling, banana boat, etc are all included and on offer at the beach.

The staff are all exceptionally friendly and multi-skilled, everyone can help with everything from booking taxis, dinner reservations, excursions, etc.

I highly recommend staying at this hotel when in Barbados! Perhaps the only downside for some is that this is an adults only hotel. I imagine Sandy Lane comes pretty close to The House on quality and service but is notably more expensive!

Can't wait to go back!

Room Tip: Ocean view suites are a must!
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Tihomir K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 14 July 2014
Dear Tihomir K

Warm greetings from all at The House. Many thanks for taking the time to share this review on The House, we sincerely appreciate your wonderful comments.

We are delighted to hear that you thoroughly enjoyed all aspects of your stay, particularly our luxurious and well appointed one bedroom suite and amenities as well as our outstanding team of Ambassadors and the service they provided during your stay.

Many thanks from all of us and we look forward to seeing you very soon at The House!

Warm regards

Joanna Roterberg
General Manager
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Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 May 2014

My wife and I have agreed to return back to the House hotel next year. Although the hotel is several years old, it is well kept! The Ambassadors are very friendly and helpful, the champagne breakfast Buffett is great. We stayed in the suite with a beautiful ocean/pool view. I read all the reviews prior to booking and there were only 2 negative comments. Most of the couples were repeat guest and some had stayed at other hotels but preferred the House. Adults only and it was such a peaceful week !! I have to say well done to all the Ambassadors; Teddy was awesome, Agnes, Alayna, Ricardo, Vanita and Cindy were all wonderful as we'll. The lobby and patio view is lovely and all the water sports are just feet away. I strongly recommend the House hotel !

Room Tip: 2nd floor ocean view is the best view
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kenneth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 13 June 2014
Dear Kenneth B

Warm greetings and many thanks for your lovely review on The House. We are delighted that you enjoyed your stay with us and most certainly pleased to hear that you will be back next year!

Thank you for your favorable comments as it relates to the upkeep of our property and we are extremely delighted that you enjoy all of our culinary delights throughout your stay.

Many thanks for the kind remarks about The House team and I join you in congratulating Teddy, Agnes, Alana, Ricardo, Vanita and Cindy for continuously providing the ultimate holiday experience.

All the best and we look forward to your return visit.

Warm regards

Joanna Roterberg
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 May 2014

My husband and myself stayed at The house in Feb/ March. We had an Ocean View Junior suite which had a lovely view of the sea and palm trees with wounderful sunsets early evening.The room was very comfortable and modern the only downside was the air conditioning unit blew one side of the bed more than the other so we were never both pleased with the temperature of the room,also the bathroom could do with an update.
The Staff are very good and extremely helpful,the breakfast is first class with lots of choice and a chef cooking omelettes and eggs.Lunch is from a slightly limited menu but adequate,if you decide to have a large breakfast and skip lunch there is afternoon tea served from 4 till 5 which is good just dont be late as two minutes past and they wont serve you!!
Food served in the evening on the decking is a superb location and much better than our experience of eating at Daphnes where we were put on a table at the back of the restaurant also the food at the hotel although limited is from Daphnes .
The beach area is very good with top quality sunbeds and plenty of towels,there is also a very good watersports man just next door.The pool area is also good just smaller.
we found this hotel small and friendly a real home from home.
Other bits of advice NEVER try to walk into holetown from here its a long way, better along the gorgeous beach. When arriving in Barbados if you can, have meet and greet at the airport as this will save you an hour queueing at immigration not what you want after a longhaul flight!!

Room Tip: Rooms on the second or third floor have views over the ocean,ground floor is over the pool. We had...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MrsSangria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JoannaRoterberg, General Manager at The House by Elegant Hotels, responded to this review, 13 June 2014
Dear MrsSangria

Warm greetings and thank you for taking the time to write such a lovely review on your holiday experience at The House.

Firstly, we are thrilled that we were able to provide a home from home experience for you and your husband as this is our ultimate goal.

Secondly, we are delighted that you enjoyed our luxurious well appointed Ocean View Junior Suite. We regret that you were slightly uncomfortable with the temperature in the room and have noted your comment on our bathrooms, we will certainly review accordingly.

We appreciate your favorable comments on the team and pleased that you thoroughly enjoyed all our culinary delights as well as our pool and beach setting.

Once again, many thanks for your lovely review and look forward to your return visit.

Warm regards

Joanna Roterberg
General Manager
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Additional Information about The House by Elegant Hotels

Property: The House by Elegant Hotels
Address: Paynes Bay, Barbados
Phone Number:
Region: Caribbean > Barbados > Saint James Parish
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Saint James Parish
#1 Luxury Hotel in Saint James Parish
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — The House by Elegant Hotels 4.5*
Number of rooms: 34
Official Description (provided by the hotel):
The House experience begins when guests enter along an enchanting private driveway, with lily ponds and walls of blossoming bougainvillea, which capture the essence of tranquillity and the promise of pure indulgence ahead. Through the hotel's wooden doors guests are treated to a stunning and unobstructed view of its white sandy beach and the ocean ahead. The open plan lobby is designed to capture the relaxed and inviting charm of the island - one that is sophisticated, yet informal. ... more   less 
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Also Known As:
The House Hotel Saint James
The House Saint James
The House Barbados
Saint James The House
House Barbados
The House By Elegant Hotels Barbados/Saint James Parish

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