Completely unacceptable service at the front desk. They screwed up our reservations resulting in us having to move to a sister resort half way through our vacation and if that wasn't bad enough they kept us waiting all day to confirm whether they had another room at the Divi Heritage or whether we would be moved to a sister property. Filthy drapes in the bedroom. Faucet fell off in the shower. Side of refrigerator on the outside completely covered in rust. No coffee maker in unit. No room safe available. Floors were swept but clearly had not been washed. Entrance to unit unsightly. The resort next door (The Club) would not allow us to purchase meal passes to eat there. I had called The Club before I went to confirm that we would be able to purchase meal passes there as guests of the Divi Heritage have always been able to. They said yes and confirmed the prices. However when we were there they abruptly told us...."NO PASSES" ... Apparently all the time share owner's contracts are up this year so I suspect that something is up...minimal upkeep just to satisfy the owners who are still coming and then who knows. Stay away for now!!!!!!
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- Also Known As:
- Divi Heritage Hotel Saint James
- Divi Heritage Saint James
- Divi Heritage Barbados/Saint James Parish