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“Waterlands Village - not as advertised” 2 of 5 bubbles
Review of Waterlands Village

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Waterlands Village
NY, NY
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Waterlands Village - not as advertised”
2 of 5 bubbles Reviewed 17 December 2008

Do not stay at the Waterlands Village unless you are planning to stay there for a while. It is listed as a hotel or resort but the reality is that it's set up as a timeshare or apt. You get towels that shed lots of lint and no toiletries. There are no phones in the rooms either and there was barely a half roll of toilet paper. You get charged for excess use of electricity and the insects were plentiful not to mention that you get charged a cleaning fee. The furnishings are really nice and there's even an outdoor shower but like I said, this is not a hotel. It's within walking distance to the airport but NOT close walking distance to the main eating areas. There are no onsite restaurants and none nearby. We got in a few hours late and the manager left and didn't even bother to wait for us. I had told asked her in plain English to set up a dive for us since we only had one day to dive in Bonaire and she told me she would arrange that as well as provide the boat schedule to Klein Bonaire. When we got there, she told me she had cancelled our dives since she received no confirmation from us and did not know when we were leaving although my email specifically said we only have that 1 day to dive. She also did not provide a boat schedule. She expected us without cell phones to be constantly waiting around for her in the morning even though she did not communicate when she would get into the "resort" and we felt she was unreliable and really put a damper on our vacation as she did not do anything she said she would and thus, we spent a lot of time waiting for her, instead of diving or seeing the sites.
On top of that, do not rent a car from AB Car Rental - a place this woman also recommended. The car rental will quote you one price and then tell you it was a mis-quote and then charge your credit card without even waiting for you to reply to them (if you book online or over the web). It was the old "bait and switch". They tell you they are located very close to this hotel but meanwhile it's at least a 20 min walk. We decided it was too far and told them to pick us up, it was at least 30 minutes before they arrived and so for a location that is "close" I am not sure why it took so long. Also when they pick you up, you still have to wait in a long line to get assistance - even though the reservation was already booked in advance and paid for. The overall process probably took 1.25 hour. I suggest going to another car rental company as they too are unreliable.

  • Stayed August 2008
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
4 Thank missslayer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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17 reviews from our community

Traveller rating
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    5
    1
    1
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
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Additional Information about Waterlands Village

Property: Waterlands Village
Address: Kaya International, Kralendijk, Bonaire
Region: Caribbean > Bonaire > Kralendijk
Hotel Style:
Ranked #34 of 44 Speciality Lodging in Kralendijk
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Waterlands Village 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
A private place at the waterside. ... more   less 
Reservation Options:
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Also Known As:
Waterlands Village Bonaire/Kralendijk

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