We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A place to survive”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Plaza Resort Bonaire
Ranked #8 of 22 Hotels in Kralendijk
Reviewed 1 December 2013

Due to technical problems with our airplane, we had to stay over at Bonaire. This unpleasant happening is compensated by our stay at this resort.
Nice accommodation with friendly personnel. On a next trip to Bonaire this will be a good choice.

Room Tip: We were placed at the junior rooms with 2 double beds. This grand room (approx. 50m2) has a bathroom...
See more room tips
  • Stayed: November 2013, travelled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Hollywood1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (1,127)
Traveller rating
Traveller type
Time of year
Language

370 - 376 of 1,127 reviews

Reviewed 1 December 2013

Back to the Plaza for Thanksgiving again this year. This was a mistake. Definitely not up to it's usual standards. Has been bought by a large chain, and it shows. No more family atmosphere, the almighty dollar is all they are after. It is now all inclusive, a the food was Terrible. The entire hotel needs work. Had 2 broken windows in our room, told front desk. Said they would send maintenance, but when we left, still nothing. I know we will not go back there again.

  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank GBHSENOIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2013

I have been going to the Plaza Resort for nine years every Thanksgiving and have always enjoyed the stay but this year new management ruined the week. The General Manager would tell our group one thing and the Activity Director would rudely tell us something else contradicting the GM. The restaurant was terrible and never opened on time. The rooms had problems such as no hot water, no wifi signal, windows which would not close and standing water at the doors. Generally the property seemed run down compared to past years. The only area which performed outstanding was the scuba diving operation Toucan Diving. I got the distinct impression that the Plaza does not want divers there anymore. So next year we are going someplace else.

  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Larry A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2013

I spent a week here in October as a member of a dive trip - though I am a snorkeler.
It was evident that the resort was in a transition and some flexibility was needed, but we found the staff very friendly and accommodating! Our major problem was with regulating the air conditioning in the room, which we did eventually get fixed. We stayed in a junior suite which was very nice -clean and HUGE (though I would agree that there are not enough hooks to accommodate drying gear - but, we usually come prepared for that with our own).
Being low season there were few people there which made it so relaxing to just lay by the pool or enjoy an unhurried meal in the restaurant. We WERE all inclusive which was better in my mind as it made it more relaxing to just ask for that drink from the pool chaise or hang out at the wonderful beach bar watching the sunset! No real complaint about the food...every night was a different theme in the buffet, though we could order off the menu.
As a snorkeler I was extremely happy that I could just walk down to the reef in front of the hotel if I wanted to. However, Toucan Dive was more than happy to include me with the divers on the boat - and I was able to enjoy snorkeling at every dive site they went to. I have NEVER seen so may fish close up and the water was so clear I was able to enjoy watching the divers below.
It's only a 10 minute (hot) walk into town - and not much there shopping-wise. We did spend one afternoon driving around the island - which was well worth it.
The group is talking about going back next year........I look forward to it.

  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank one2safari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamPlaza, Guest Relations Manager at Plaza Resort Bonaire, responded to this reviewResponded 18 November 2013

Thank you for commenting on your holiday at the Plaza Beach Resort! So nice to hear you enjoyed your holiday and enjoyed the hotel too. We know we're still in renovation, but we are doing our upmost to provide personal service and great facilities. So, we're very pleased to hear your positive remarks. Would be wonderful to have your group again next year! Kindest regards, the Plaza team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2013

I realize that the economy has hit the travel industry really hard, but I think they could be doing better with what they have. Its pretty expensive and there's not much to draw you here - as opposed to other resorts/hotels.

  • Stayed: November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MaFrequentTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2013

We spent 2 weeks at the Plaza. Overall happy. Not sure if I would return to this resort, perhaps.

Pros: Toucan Dive is great on site. We were off season, so most days our boat had 5-8 people. Sweet. Dive masters were friendly. Not as full service as we have experienced in the Pacific, but if you ask for help with anything, from calibrating your nitrox tank to helping you out of the water, they are there. We did 11 days if boat diving, and had lots of fun. One dive master per group, which also was different from the the Pacific. We are used to 2, one in front and one in back.

Pros: you can eat at the hotel restaurant if you want, or walk to Joe's Grill or Sebastians. I would not want to do the all inclusive, which they are going to Nov 1, as here are so many great places to eat in town.

Pros: We reserved an Ocean front grand suite. The room was very large, with lots of storage space. It was the farthest out, away from the dive shop and restaurant, but it was worth it. The view of the ocean was special.

Pros: AC worked like a champ. I am NOT used to humid hot weather, and was grateful the room was comfortable every day.

Just Ok: Buffet at breakfast was just OK.

Of note: There are no racks or hooks on the patio for hanging dive gear. I left most things in my locker, but did want to hang some things to dry, In fact there were very few hooks anywhere, even in the bathrooms.

Problems: OK. We were in room 3010. The 1st day we reported problems flushing the toilet. Someone came over. After a day or two it was not working at all. Mgt offered to move us,but we didn't want to do that. It was Saturday, and it would be Monday before a maintaince person could come. So our soloution was to stay in our room and use the bathroom of the room next door (3011). So for 2 days and nights we had to go outside and into the room across the walkway to use the bathroom. On Monday the repair man shows up, and says the toilet is fatal. We give up and are willing to move to 3009.

By the way to flush the toilet in 3010 required a pull on rope, and then pushing the rope back into the wall. The toilet in 2011 was a handle flush.

Once we moved to 3009 everything was good. Handle flush.

Of the 3 rooms we experienced, we were hard pressed to decide which ones were renovated or not. The flooring was different, the showers and sinks were different, and the floor plans were all different.

Jackie at the front desk helped out, and gave us a voucher for dinner at the Banana Tree for the Beach BBQ which was great. Thanks Jackie.

Con: I checked with Jackie the afternoon before departure about how to do it. She said if you want help with your bags just call the front desk. Great. 5AM pickup for airport. At 4:30AM we started calling the front desk, but it just rang and rang. My friend walked over to the lobby, and called me, saying there is no one at the desk. So we hauled our suitcases and dive gear from our room out to the front which is a good hike. No one in sight. It was now 5AM. We used the phone at the front desk to call security. All very casual, like OK the man who drives the bus isn't coming today, then the security men could not find the keys to the hotel van. We were getting very concerned about getting to the airport. It all ended up OK but our check out from the Plaza should NOT have been so stressful.

  • Stayed: September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank EEBurm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamPlaza, Guest Relations Manager at Plaza Resort Bonaire, responded to this reviewResponded 28 September 2013

Dear mr. Burm, I would like to respond to your review. We're very pleased with your weighed review.

We regret your experience while checking out. Absolutely unacceptable. After knowing what happened, we have confronted the involved employees to make sure this will never happen again.
Besides we understand the toilet problem was inconvenient. Indeed, we tried to solve the problem by providing you a new room. We'll take your review, this particular situation, with us in the head meetings. Thank you for informing us, so we can improve!

Despite the topics mentioned above, we hear your praising words. We do not take anything for granted, so we're very glad you enjoyed the Plaza Resort and Bonaire.

We would like to see you return in Plaza Resort Bonaire!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2013

The plaza beach is a hot spot for diving with a fantastic reef. Snorkeling is outstanding off their beach. The dive shop and the car rent located so convenient right there. Also you can use scuba tank for shore dive for free at any time. The staff is very helpful and friendly. "A picture is worth a thousand words". I'd like to share my clip from Bonaire, its uncanny ability to convey one thousand words, or more )) Most of pictures I took in Plaza Resort Bonaire. There is a link youtube.com/watch?v=x80QLJzjeoU

  • Stayed: October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Meera911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
plazaresortbonaire1, Guest Relations Manager at Plaza Resort Bonaire, responded to this reviewResponded 22 September 2013

Dear Mr Meraa, thank you for uploading the pictures and your review. Pleased to hear you enjoyed the service of Plaza and the environment of Bonaire. The clip looks great! Would you like to share you high-definition pictures with us? Would be very much appreciated. Please send them to onlinemarketing@plazaresortbonaire.com. Thank you for visiting Plaza Resort Bonaire and see you soon! The Plaza team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kralendijk hotels
0.9 mi away
Bellafonte Luxury Oceanfront Hotel
0.4 mi away
Courtyard Bonaire
Courtyard Bonaire
#9 of 22 in Kralendijk
85 reviews
1.9 mi away
Harbour Village Beach Club
Harbour Village Beach Club
#2 of 22 in Kralendijk
615 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Divi Flamingo Beach Resort and Casino
2.6 mi away
Coral Paradise Resort
Coral Paradise Resort
#1 of 22 in Kralendijk
523 reviews
2 mi away
Eden Beach Resort
Eden Beach Resort
#15 of 22 in Kralendijk
409 reviews
Show Prices
Show Prices
Show Prices

Been to Plaza Resort Bonaire? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Plaza Resort Bonaire

Address: J.A. Abraham Blvd 80, Kralendijk, Bonaire
Region: Caribbean > Bonaire > Kralendijk
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Kralendijk
#4 On the Beach Hotel in Kralendijk
#5 Top resorts Hotel in Kralendijk
Price Range: £86 - £301 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Plaza Resort Bonaire 3.5*
Number of rooms: 126
Official Description (provided by the hotel):
Enjoyment without limits, an all-inclusive vacation at Plaza Beach Resort Bonaire. This resort offers 126 spacious air conditioned oversized Suites, both Junior Suites and Grand Suites located either next to the Caribbean Sea or next to the marina laguna. Everything is included: from a delicious breakfast, lunch and dinner buffet in our restaurant with sea view to water sport activities, a diving school and a cozy beach bar. With the best beach on Bonaire and a beautiful swimming pool, there is nothing that will stop you from having a vacation to always remember. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, HotelsClick, getaroom.com and Cancelon so you can book your Plaza Resort Bonaire reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Plaza Resort Bonaire Hotel Kralendijk
Plaza Hotel Bonaire
Plaza Hotel Kralendijk
Plaza Resort Bonaire Kralendijk

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing