I just returned from my 7th stay at Club Acuario in Havana and again I have nothing but great things to say. The hotel has had a few upgrades and a few new faces but it still has the charm I found in my first stay.
The main attraction of the hotel is the location. It is not one of the mega resorts you find lining the beaches but it is close to Havana and provides a wonderful small resort atmosphere. The staff are wonderful and do go out of their way to make sure you are comfortable and happy. The food in the buffet is standard Cuban fare, but there is lots of it and they do very well with what they have. The pool bar is always open and the bartenders friendly and talkative.
The rooms are a little dated but are comfortable. The bathrooms are clean and functionable. The AC is "ok". Sometimes you will get a bit of water with iron in it, but it is an older facility and that comes with time. It is a solid 3*. The only complaint this time was the Lobby Bar and Reception lacked any AC, and in these summer temps make time unbearable.
Staff who really shone by going above and beyond are: Michel, Herle, Alex, Tamara, Sarah, Julio, Mario, Arturo and Valentin. These key people always have a friendly smile and take their jobs in hospitality to the next level.
I will be back again.
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- Also Known As:
- Acuario Hotel Havana