We Flew in on an unplanned trip for our 1st visit to Cuba, On arrival at the airport we thought it would be easy to get a hotel, however we wanted to stay in the old city and there was a conference in town and all the hotels were full, the lady at the information desk was very helpful and recommended we stay in a Casa particular ( someones home) but we were not confident about this idea so we eventually decided on the very expensive Habana Libre booked via an agent at the Airport.
On arrival at the hotel we presented the voucher given to us by the agent, but the hotel had no knowledge of the booking, we waited nearly 30 mins while the desk clerk investigated, eventually we were given a room on the 23rd floor. We entered the lift which looked like it hadn't been cleaned in a decade, the emergency phone was hanging off the wall there were broken tiles on the floor.
The room itself was Ok Large, Airy,Clean with a Great View of the City but Basic the bar fridge was not stocked or working the TV was old and signal was bad, but we slept well and the City was only a CUC 5 $5.75 to the old town. There is no Room service or Coffee making in the room.
Breakfast was an experience a Lady playing a Grand Piano added ambiance...We Flew in on an unplanned trip for our 1st visit to Cuba, On arrival at the airport we thought it would be easy to get a hotel, however we wanted to stay in the old city and there was a conference in town and all the hotels were full, the lady at the information desk was very helpful and recommended we stay in a Casa particular ( someones home) but we were not confident about this idea so we eventually decided on the very expensive Habana Libre booked via an agent at the Airport.
On arrival at the hotel we presented the voucher given to us by the agent, but the hotel had no knowledge of the booking, we waited nearly 30 mins while the desk clerk investigated, eventually we were given a room on the 23rd floor. We entered the lift which looked like it hadn't been cleaned in a decade, the emergency phone was hanging off the wall there were broken tiles on the floor.
The room itself was Ok Large, Airy,Clean with a Great View of the City but Basic the bar fridge was not stocked or working the TV was old and signal was bad, but we slept well and the City was only a CUC 5 $5.75 to the old town. There is no Room service or Coffee making in the room.
Breakfast was an experience a Lady playing a Grand Piano added ambiance to the OMG what is that on the breakfast Buffet, we decided at that moment we were not going to gain much weight on this trip our first experience of cuban food was not a good one. We have been back since ( not to this hotel) and our experiences were much different (see my other reviews).
In the Lobby of the Hotel You can book shows, City Tours ( we took one for CUC 12 each) and rent a car or drop one off.
To get a taxi you have to see the Taxi Boss outside the Hotel and they will tell you before you get in what the price will be, this is a Government run hotel and so are all the facilities and shops.
The cost for one night double room was CUC 180 $206.90 Bed and Breakfast would not stay again having now seen other venus at a much better price.More
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