I would have to say there was 2 staff that were quite good at this hotel, one was a security staff member, the other was front desk. Over 4 nights I only saw her once, the rest of the front desk staff could not be more rude and could not care less.
The hotel is next to a museum and that itself is next to the capitol building - which is nice.
Across the road is Central Park, and unless you really have your wits about you is a place to avoid when you are alone - day or night.
The first night I was there I was having dinner at the rooftop bar and grill when a lady came and sat with me, as it turned out she was a prostitute.
A couple of days later while I was in my room the phone rang and it was some lady trying to get me to come down to the lobby - apparently we had drinks the day before and I was her friend. Only thing was that I went to Santiago for the day and sat with no one in Havana. During the phone call she said I was a New Zealander - a very strange and accurate guess of my nationality.
now long after I had a phonecall from a man claiming almost the same thing, but mainly wanting me down in the lobby - also said I was a New Zealander. Eventually I just went down and asked at the front desk about it, and the lady said did they know your name and I said no so she said dont worry about it. I asked how often this was going to happen and she just shrugged and that was it as far as she was concerned.
I could never buy internet there - the answer everytime I tried was 'its not possible' so in the end I went to a different hotel on the corner of Central Park and bought it there.
There is a restaurant, a rooftop bar and grill and a bar in the hotel. The restaurant runs until 10pm - no problems. The rooftop bar says 2am but couldnt get food there at 12am, so went to the bar which says 24 hours with sandwiches and snacks. No luck - they stop serving any food at 10pm. Very frustrating trying to get food in this hotel, and its certainly not of any quality worth going there for!
I ended up eating at the same place I got the internet and I was blown away by how amazing the staff were and how immaculate the hotel was presented.
I would suggest avoiding this hotel at all costs. There is not enough character for that to influence your stay.
- Official Description (provided by the hotel):
- It's the oldest hotel in the city, founded in 1875, declared Nacional Monument in 1981 and located in the center of the city, in front of the Central Park and near to interesting places in Old Havana. The architecture, history, location, and the presence of the cuban culture are the principal atractions of this charming hotel. It was considered one of the most famous hotels in Cuba and the world, attracting the atention of many important personalities like: Sara Bernhart, Enrico Carusso, Ana Pavlova, Imperio Argentina, Gabriela Mistral, Jose Marti Perez, Antonio Maceo among others . Concerts by the Band of the City, launching of books, recital of poems, talkings about history and exhibitions, are the kind of activities offered to guests and cuban population. You can also enjoy the cuban plastic arts since its tables and the menu of the Colonial Restaurant designed by the most famous cuban painters. ... more less
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- Also Known As:
- Inglaterra Hotel Havana