We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Iberostar Parque Central
Ranked #1 of 79 Hotels in Havana
Certificate of Excellence
Glasgow
Level 5 Contributor
74 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Lovely Hotel”
Reviewed 28 March 2014 via mobile

This is a really lovely hotel in the heart of Havana conveniently situated to explore the city. We did have an issue regarding overbooking which meant we had to spend our first night in another hotel and then found our room was not ready on arrival the following day. However the staff went out of their way to compensate for our inconvenience and were extremely friendly and helpful. I would have no difficulty recommending the hotel and would certainly return myself if we were back in Havana.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank AnroGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parquecentral, Manager at Iberostar Parque Central, responded to this review, 30 March 2014
Dear Client,

We would like to thank you for staying at IBEROSTAR Parque Central. We are glad to read you have had a lovely holiday with us. We apologize for not having your room ready but we are very thankful to read that still our staff did what was on their hands in order to make you feel comfortable. We appreciate your recommendation and knowing that you wish to return to our hotel.
Paulina Chahin
Online Reputation Manager
IBEROSTAR Parque Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

6,835 reviews from our community

Traveller rating
    3,892
    2,262
    457
    122
    102
See reviews for
1,127
3,749
246
241
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,240)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Aptos, CA
Level 3 Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 28 March 2014

I stayed here for over a week while at photography workshop in Havana. The hotel consists of two buildings, one the original old colonial, and the other, called the annex, which is modern. While I didn't see any of the rooms in the annex, it's public rooms were not nearly as nice as the older building's. My room in the older building was huge with a sitting area with its own TV, two queen beds, minibar, desk, and table with two chairs. The bath, also large, had a large tub and separate shower. I could not have been more comfortable.

The included breakfast buffet was outstanding. Clearly there was an effort to accommodate the tastes of a wide range of nationalities. If someone couldn't find something to like then I expect that they are very hard to please.

Staff, from doormen to housekeeping to front desk were courteous and helpful. The hotel is easy walking distance to many to the must-see sites in Havana. Highly recommended.

Room Tip: Stay in the original building.
See more room tips
  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank BeenAroundAptos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parquecentral, Manager at Iberostar Parque Central, responded to this review, 30 March 2014
Dear guest,
We would like to thank you for choosing to stay at the Iberostar Parque Central.
We are pleased to hear that you have had a wonderful holiday.
We look forward to seeing you again at our hotel.
Paulina Chahin
Online Reputation Manager
IBEROSTAR Parque Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Paul, Minnesota
Level 6 Contributor
257 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed 28 March 2014 via mobile

Our tour spent 5 nights here. We enjoyed the great location - so much to see within walking distance. The breakfast buffet has great variety and the pool on the upper level is lovely with great views of the city. The room is spacious and comfortable and the bathroom very modern by Cuban standards. Overall the staff and service was helpful and friendly. And just outside the front door is a terrific lineup of the old cars of Cuba.

Stayed February 2014, travelled with friends
Helpful?
2 Thank Ann W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parquecentral, Manager at Iberostar Parque Central, responded to this review, 30 March 2014
Dear guest,
We would like to thank you for choosing us for your holiday, and to share your experience online.
We are glad to have provided you special moments in our hotel.
We look forward to be able to offer you our hospitality again at IBEROSTAR.
Best regards
Paulina Chahin
Online Reputation Manager
IBEROSTAR Parque Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedlington, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 March 2014

Stayed in this Hotel between the 7th & 10th March as part of a two centre vaction to Cuba, and to be honest I wished that we had stayed a few days longer just to soak up the vibe of Havanna. You will not get much of a better location to stay in old Havanna, this old colonial hotel being well placed to explore the capital. The hotel itself from its grand lobby to the spacious bedroom was a great place to stay. Tried both restaurants and was satisfied with the food and service in both, though I have to say that the Steak restaurant came up trumps.

And what a shame that our wonderful visit had to be marred by the theft of my mobile phone and a digital alarm clock. Both items were left in my room for a few hours, I’d left my phone to charge up. When we returned they were gone. There was only one person who had access to my room during this period. Needless to say both items were never recovered even though Hotel security staff were informed.
The motto here, never leave any valuables of any description on display in your room.
Despite this I would still recommend this hotel to anyone wishing to stay in Havanna.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Terrier777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parquecentral, Manager at Iberostar Parque Central, responded to this review, 30 March 2014
Dear guest,
We would like to thank you for choosing to stay at the Iberostar Parque Central.
We are pleased to hear that you have had a wonderful holiday.
We look forward to seeing you again at our hotel.
Paulina Chahin
Online Reputation Manager
IBEROSTAR Parque Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Romford, England
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 March 2014

We stayed here from 13th to 16th March. and I must say we were not at all disappointed. The staff are extremely helpful and friendly, particularly the bar staff. (The Gin and Tonic and Banana Daquiri are fantastic)

The rooms, we stayed in the colonial section, are of a high standard and the facilities at this hotel are extremely good . Excellent location, ideal for visiting Old Havana.

After booking this Hotel in January, as part of an eleven day trip to Havana, we almost cancelled our holiday when "The Holiday Place", with whom we booked the package, tried to tell us, one week before departure, that this Hotel would not be available and we would have to stay in the "Saratoga". We had stayed in Havana ten years ago and having stayed at the Parque Central previously we wouldn't stay anywhere else in Havana.

Fortunately,"The Holiday Place" miraculously found that we could stay here after all when we threatened to cancel the whole trip.

The only downside, in my opinion, is that It's a shame the that the hotel can't stop the multitude of people waiting outside the hotel, almost jumping on top of you as you walk out of the entrance. That really is a pain.

Room Tip: Try using the pool on top of the newer part of the hotel as the pool on top of the colonial section...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TonyRomford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parquecentral, Manager at Iberostar Parque Central, responded to this review, 30 March 2014
Dear guest,
We would like to thank you for choosing to stay at the Iberostar Parque Central.
We are pleased to hear that you have had a wonderful holiday.
We look forward to seeing you again at our hotel.
Paulina Chahin
Online Reputation Manager
IBEROSTAR Parque Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sherborne,Dorset
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 March 2014

Fantastic location. Spacious spotlessly clean room in the old part. Breakfast buffet was in a lovely room. Good variety of food, plentiful. We spent 4 nights there. We found the service to be excellent, every member of staff smiled and made us feel welcome. There seemed to be a genuine pride in their job, their city and their country. We did tip but we didn't always have change and the service remained excellent. Loved Habana, we walked miles. We did the cheesy Tourist stuff ie Tropicana and a 2 hour ride in a 1950s convertible and it was great. We also spent over 3 hours in the Museum of the Revolution which was fascinating. Loads of Art Galleries. Massive renovation projects going on in the old town. It also felt very safe when we wandered about.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank CarolynG50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parquecentral, Manager at Iberostar Parque Central, responded to this review, 30 March 2014
Dear guest,
We would like to thank you for choosing IBEROSTAR Parque Central on your holiday.
We are glad to have provided you great service during your stay and for your positive feedback regarding tips.

We look forward to be able to offer you our hospitality again at IBEROSTAR.
Best regards
Paulina Chahin
Online Reputation Manager
IBEROSTAR Parque Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 24 March 2014

Stayed in the older part of the hotel and had a really spacious room which was clean and well kept. Perfect location in central Havana which made for a great base to explore the city. Good breakfast with lots of choice. Exceptionally helpful staff, beautiful lobby with great cocktails and Wifi. Loved our stay here and would happily recommend.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Elk01477
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parquecentral, Manager at Iberostar Parque Central, responded to this review, 30 March 2014
Dear guest,
We would like to thank you for choosing us for your holiday, and to share your experience online.
We are glad to have provided you special moments in our hotel.
We look forward to be able to offer you our hospitality again at IBEROSTAR.
Best regards
Paulina Chahin
Online Reputation Manager
IBEROSTAR Parque Central
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Havana hotels
5.7 mi away
Melia Habana
Melia Habana
#2 of 79 in Havana
3,340 reviews
1.5 mi away
NH Capri La Habana
NH Capri La Habana
#4 of 79 in Havana
1,644 reviews
2.8 mi away
Melia Cohiba
Melia Cohiba
#3 of 79 in Havana
3,634 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Saratoga Hotel
Saratoga Hotel
#5 of 79 in Havana
1,335 reviews
0.1 mi away
Hotel Mercure Sevilla Havane
5.5 mi away
H10 Habana Panorama
H10 Habana Panorama
#13 of 79 in Havana
1,611 reviews
Show Prices
Show Prices
Show Prices

Been to Iberostar Parque Central? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Iberostar Parque Central

Property: Iberostar Parque Central
Address: Neptuno, esquina Prado y Zulueta | Habana Vieja, Havana 10100, Cuba (Formerly Parque Central)
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Havana
#1 Family Hotel in Havana
#1 Romantic Hotel in Havana
#5 Business Hotel in Havana
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Iberostar Parque Central 5*
Number of rooms: 427
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, LoveHolidays, Iberostar, Travel Republic (UK), Holiday Gems, HotelsClick, Evoline ltd and Cancelon so you can book your Iberostar Parque Central reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Parque Central Hotel Havana
Nh Parque Central Hotel Havana
Parque Central Havana
Nh Parque Central Havana

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing