We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A blast from the past”
Review of Hotel Plaza

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Hotel Plaza
Ranked #67 of 79 Hotels in Havana
Helsinki
Level 4 Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“A blast from the past”
Reviewed 31 July 2014

I stayed here for two nights in July. Having just arrived to Havana and Cuba for the first time, I was a bit disconcerted by the not too good condition of the room. Clean it seemed, but otherwise very worn-out and tired. I decided to stay there as little as possible. Now I am aware that better and quieter rooms are available also, so next time wiser then!

However, there were plenty to thank for. The breakfast was served on the top of the hotel, outdoors if you so wish, with a view over Havana. Same top floor changed to a lively “salsa-club” in the evenings. Lobby was almost glamorous, cafeteria open for 24 hours and served a decent café cortado. Personnel were happy and ready to please you.

Finally, the best thing about this hotel is the location. You are stone throw away from the old town, which is so beautiful and full of exciting things to explore.

If you are person, who wants to spend time in the room, do not book this hotel. But if you want to experience the old glamour of Havana and be out and about most of the time, you might consider this hotel.

  • Stayed July 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank Arja B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,291 reviews from our community

Traveller rating
    46
    162
    404
    344
    335
See reviews for
175
553
126
31
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (147)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Level 5 Contributor
57 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 July 2014 via mobile

Reading some of the reviews we were fearing the worst but in fact the Plaza was great. It's not the best hotel in Cuba but neither were we paying for the best - it's in fact one of the oldest and is nicely situated. Our room was large and more than adequately furnished - the lobby area is welcoming and relatively plush, the roof top terrace is a great place for breakfast and a drink. Breakfast is buffet style and should accommodate most people's taste - we found the pastries amazing. The hotel is not without it's faults - some had intermittent water problems, although we didn't, and our suitcases went missing for a short time but overall we were positively surprised and would happily stay there again.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bay-back
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Orleans
Level 5 Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 25 June 2014

I was put into this hotel not by choice but because my choices of hotels were full. When I read the reviews on Tripadvisor I was quite leary and worried that it would be dreadful. The hotel is old and shows some wear like most things in Cuba but the people and the view make up for any of its shortcomings. It could be cleaner. As far as the noise that other reviews complained about it really was no worse than any other hotel located in a big city. For the most part the people were wonderful and extremely helpful. I would definitely stay there again. The view was awesome. I didn't ever eat there except for breakfast which is like most breakfast in Cuba.

Room Tip: Rooms on the fourth floor facing out
See more room tips
  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank gozzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 23 May 2014

Don't let the swanky lobby fool you: this place is falling apart. Stayed here twice as part of a tour group. Dirty, unloved rooms, surly staff and horrendous food. All this for the bargain price of 130CUC a double. Save your money and stay in a Casa instead. Bigger, cleaner rooms, better food and less than a quarter of the price.

Room Tip: Don't bother staying here: reserve a casa instead
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SteeeeeveLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Havana hotels

Edinburgh, United Kingdom
Level 6 Contributor
312 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 209 helpful votes
Reviewed 22 May 2014 via mobile

Better staying across the road. Its okay here as water runs in shower mostly hot, good location. But no working internet, no receipt with money exchange, only one working lift for guests, breakfast ran out of plates and cutlery. Nice views from dining area. We had an evening meal but the band was so noisy we had to pay them to stop for an hour. Many groups of young Canadians. Some nice reception staff. Avoid is my recommendation.

Stayed May 2014, travelled with friends
Helpful?
2 Thank andy_scot_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level 4 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 May 2014

have stayed there several times, great location, decent breakfast , restaurant in lobby is open 24 hr. I have stayed in the room right above the main entrance .which was the room the legendary "Babe Ruth" stayed in, when in Havana. Great
pictures of him on the wall

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leonardo449
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
United Kingdom
Level 4 Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 May 2014

Stayed here at the beginning and end of an organised tour with Explore!. The hotel was relatively nice, but apparently the rooms were variable. The two different rooms we stayed in were clean and tidy but were basic (that’s OK, we didn’t pay for 5-star). In one room the shower curtain was not attached to the wall, merely balanced on the tile edges, which wasn’t noticed until my friend opened it a bit too vigorously to a tremendous crash. The hot tap in the shower also conducted heat so you had to be careful turning it off, but on the plus side, there was always plenty of hot water at a decent pressure. Both rooms had a fridge, a safe and an aircon unit (albeit a very loud one).
Breakfast was a good buffet, plenty of choice and on the roof terrace providing a lovely view of Havana in the morning. Don’t expect good coffee.
The bell boy works on Cuban time, being difficult to locate at short notice. The left luggage facility was very secure and useful as out flight out wasn’t until 9pm and we didn’t want to drag the cases around all day.
The main positive about this hotel is its location. It is ideally located near Parc Central, so a lot of the main things to see are in easy walking distance.

Room Tip: Be advised people are currently (as of May14) renovating the opposite building on San Juan de Dios a...
See more room tips
  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlotte A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Havana hotels
0.1 mi away
Hotel Inglaterra
Hotel Inglaterra
#16 of 79 in Havana
1,580 reviews
0.1 mi away
Hotel Mercure Sevilla Havane
2.3 mi away
Hotel Roc Presidente
Hotel Roc Presidente
#20 of 79 in Havana
995 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Park View Hotel
Park View Hotel
#61 of 79 in Havana
425 reviews
5.5 mi away
H10 Habana Panorama
H10 Habana Panorama
#13 of 79 in Havana
1,611 reviews
0.0 mi away
Iberostar Parque Central
Show Prices
Show Prices
Show Prices

Been to Hotel Plaza? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Plaza

Property: Hotel Plaza
Address: Ingnacio Agramonte 267 | Habana Vieja, Havana, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Room Service
Hotel Style:
#32 Luxury Hotel in Havana
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Plaza 4*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with 5viajes2012 S.L., TripOnline SA, Evoline ltd, LoveHolidays, Travel Republic (UK), Holiday Gems and Cancelon so you can book your Hotel Plaza reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Plaza Hotel Havana

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing