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Hotel Roc Presidente
Ranked #15 of 80 Hotels in Havana
Reviewed 22 July 2014

This hotel is a very nice property and the best choice for anyone visiting Cuba. It is well located and well kept, yes, it is time for some remodeling but considering the current situation in the country, it is going to take a while before they can preform a complete or partial overhaul. The rooms are comfortable, the whole place is air conditioned and it offers Wi-Fi in the rooms and most public areas. They have a decent sized restaurant, bar and swimming pool, the staff is very nice and they do speak English. The Malecon is only two blocks away and there are some restaurants nearby. They are located in one of the main avenues, called Avenida De Los Presidents (Presidents Avenue). There is a "L" shaped terrace al fresco and it is used as the main bar and they serve sandwiches and/or snacks. At night, they have live music and the atmosphere is very festive. Do not forget that you are in Cuba, this is not the Waldorf Storia in NYC but at one time or another this is where all celebrities and presidents from other countries used to stay.

  • Stayed: April 2014, travelled with family
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5  Thank Cyberpilot2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ivettehabana, Public Relations Manager at Hotel Roc Presidente, responded to this reviewResponded 18 August 2014

Dear Cyberpilot2014: Thank you for booking in Roc Presidente Hotel for your stay in Havana. We appreciate very much your comments about the hotel. We are glad to read you have had a beautiful time with us and you received a good service. We hope you can visit again. Sincerely.

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Reviewed 13 July 2014

Situated not far from the Malecon, you can easily walk to all kinds of restaurants and bars.
Very safe neighbourhood where you can walk at all hour of the day.Wifi and internet access.
Good breakfast buffet in the morning and very friendly staff. Nice patio on the side and front of the hotel where you can sit and have a drink and watch the world go by.We had room #615 which had a good view of Avenida de los Presidentes and a school.The outdoor pool was nice and big but unfortunately it was not well taken care of.Not well clean and the bottom liner needs to be replaced.

  • Stayed: February 2014, travelled as a couple
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1  Thank Happy-seniors2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ivettehabana, Public Relations Manager at Hotel Roc Presidente, responded to this reviewResponded 14 July 2014

Dear Happy-seniors2: Thank you for writing your opinions and comments about Roc Presidente. We are glad you have had a nice stay in the hotel and you enjoyed the neighbourhood. We note you opinion about the pool and is correct to let you know that there is a pool repairing proyect for the next year. We would like that you repeat your visit to our hotel. The best regards.

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Reviewed 8 July 2014

The last hotel on the Classical Tour, Looks good from the outside but has a faded glory and the staff need some customer service training. Not the cleanest hotel we stayed in with the pool area in dire need of a deep clean. Artificial grass is a great medium for bacteria to grow if it is not cleaned properly.
The rooms also need some attention with flaky paint and the odd chipped floor tile. The carpet in the corridor looked in need of some attention and overall the hotel away from the reception area was a bit shabby.
The staff in the restaurant certainly need to be inspired as some did not look to happy with their lot and the banging of plates could be heard regularly. Food was average but a mention must be made of the young girl chef who made me an omelette for dinner as I did not fancy any of the offered fare.
Why oh why cook fried eggs for breakfast in advance and leave them in a hotplate when you could cook them fresh. Laziness was evident from the staff within the restaurant. Be aware also when changing money at reception, they seem to make up the rate as they go along and the best place to change money is in the tourist market in the town where we got the best rate of the holiday.

The hotel is a bit out of the main drag of Havana which was a shame. We did however visit the Tropicana and for a spectacular over the top show this could not be beaten. However we did expect more than a few stale nuts as our “nibble” with our drink. It has been suggested that drinks in the Tropicana were very expensive but I feltt by UK standards that they were not.

  • Stayed: June 2014, travelled as a couple
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Thank hearthammer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ivettehabana, Public Relations Manager at Hotel Roc Presidente, responded to this reviewResponded 9 July 2014

Hearthammer Dear: Thank you for having stayed at Roc President for your stay in Havana and sharing their experiences. We regret that he did not like the hotel and would not have felt satisfied with some services provided. We will consider its recommendations with the aim of improving. He commented that the exchange rate depends on the day, reaching the hotel through the superior institution and monitored daily. The exchange rate is not the same in a hotel and an exchange office or at the airport, this is set by the country. Hopefully in another visit to Havana approach the hotel and talk. See you soon.

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Reviewed 2 July 2014

Stayed for two nights while on seven day tour of Cuba, hotel is old but charming, rooms are clean and comfortable, food not so good, but edible. Location is good fairly central, taxis are outside so no problems there. nice pool.

  • Stayed: October 2013, travelled as a couple
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Thank Lesxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ivettehabana, Public Relations Manager at Hotel Roc Presidente, responded to this reviewResponded 8 July 2014

dear Lesxxx: Thank you for booking in Roc Presidente hotel and we appreciate a lot your comments in this web page. We note your recommendations to improve our services. Thank you again for sharing your experiences in our hotel. We hope you can come back and visit us. The best regrads.

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Reviewed 25 June 2014

Stayed here for 3 nights from the 12/06/14. We had a room on the 7th floor which was lovely it was spacious & clean, the aircon worked great which was nice after a day out. The shower was a bit temperamental but was adequate. The first night we ate in the restaurant which wasn't that great, the food was tepid & not very nice. Breakfast was much better. The staff were very helpful & the bellboys recommended a couple of restaurants nearby, we went to one which was lovely. The pool is also nice after a day site seeing & the pool bar makes a mean Mojito. They also had a couple of different bands playing in the evenings on the veranda which was nice. We would stay here again.

  • Stayed: June 2014, travelled as a couple
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1  Thank rainey3012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ivettehabana, Public Relations Manager at Hotel Roc Presidente, responded to this reviewResponded 27 June 2014

Dear Rainey3012: Thank you for choosing Roc Presidente for your stay in the Havana. All the staff are very graceful for your comments and opinions about the hotel and the services. We are very glad you enjoyed the band at the pool, the mojito and the breakfast. We note the recommendations. We appreciate for your time to write. The best regards.

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Reviewed 21 June 2014

Negotiate an upgrade to a suite on the top floor which includes a bedroom and living, a full bath and a half bath. Decorated in antique furniture.Ask for the Bellman whose wife works at the front desk. His English is excellent and his wife is very nice. They can help you organize your upgrade. Chat with the bartender at the bar inside the formal restaurant. Very friendly and helpful.

Room Tip: Get the suite that faces the water.
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  • Stayed: May 2014, travelled with friends
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Thank rdeclemson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ivettehabana, Public Relations Manager at Hotel Roc Presidente, responded to this reviewResponded 23 June 2014

Dear rdeclemson: We would like to thank you for choosing Roc Presidente for your stay in the Havana. We wish to thank you too for your time to write your opinion and experiences. We are glad to read that you liked the Suite and its antique furniture. The bartender and the receptionist knew about your opinion and they are very grateful. We look forward to welcoming you back very soon. The best regards.

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Reviewed 19 June 2014

This is my second visit to this Hotel,but the previous one was some years ago so it was like first time!! I chose it this time for the location and was pleasantly surprised to see it has improved. Still the Hotel has the flavor you expect in a Hotel of the Fifties!!
Being a City Hotel, with pool in the center of Vedado area at just 3 or 4 blocks from Malecon it is already a benefit.
Positive: The quiet ambiance, a terrace in front of the Hotel, the pool with sunbeds, snack-bar and grill with good service and nice simple food. there is a door connecting rooms with the pool so you do not have to cross the lobby after enjoying the pool.
I do coincide with JoeDassing about the coffee try it at the Lobby bar or at the snack bar in the pool.
Rooms: mine was good with 2 sets of windows one with view to the city and the other to the sea... so ask for the ones at the corners of any floor..
Kids: Please be aware that for kids under 10 years there are not activities and swimming pool do not have child area, although it has an area of 0.60 cm

Room Tip: Corner rooms have 2 big windows and views to the city and the sea. Hotel also has connecting rooms f...
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  • Stayed: June 2014, travelled with family
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1  Thank HHunting1260
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ivettehabana, Public Relations Manager at Hotel Roc Presidente, responded to this reviewResponded 20 June 2014

Dear HHunting1260: We are very grateful with your beautiful review, we are very satisfied because you had a wonderful time in Roc Presidente. Thank you for all your comments and explanations about the hotel and the services. We appreciate your recommendations about the coffee. We hope you decided to visit us again for the three time. We will receive you with our best attentions. The best regards.

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Additional Information about Hotel Roc Presidente

Address: C/ Calzada 110 | Esquina Avda de los Presidentes Plaza de la Revolución, Havana, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Amenities:
Bar / Lounge Free Breakfast Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 80 Hotels in Havana
Price Range: £129 - £261 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Roc Presidente 3*
Number of rooms: 158
Official Description (provided by the hotel):
The ROC-Hotels Presidente **** is located just 3 kms from the old historical part of Havana, "La Havana Vieja", a twenty minutes drive from the Jose Marti International Airport. It is only 20 minutes from the East Side beaches and 200 meters from the renowned Amadeo Roldan Theatre. Located in El Vedado, only 200 meters from the famous Pier of Havana, "el Malecon", on the Avenue of the Presidents, and flanked by the Cuban Foreign Office and the "Casa de las Americas", the Hotel Presidente rises gracefully with its 10 floors of history and in its peculiar colours of vermilion. The Roc-Hotels Presidente characterises itself for being housed in a spectacular building from the 1920's, being the first skyscraper in the city of Havana, and for its breathtaking interiors representing the era it was built in, but with all its modern comfort and services that the client seeks. The Hotel was reformed in 2011 following a clear luxury style and keeping all the grandeur of its recent history that included many famous personalities of diplomacy and business companies, as well as the art world. It is for this reason that an exquisite care was taken to preserve every detail during its restoration and decoration. Throughout the interior of the Hotel, displayed are more than 400 classified pieces of art, giving a very unique taste to the guests from the moment of their arrival. They can enjoy the "Lobby Museum", relax by the poolside, or go on interesting excursions to Pinar del Rio, Varadero, Santa Maria del Mar or other famous sites nearby. We offer bed and breakfast (CP board), breakfast and dinner ( Half board). We have WIFI in all rooms and all service areas. ... more   less 
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Also Known As:
Presidente Hotel Havana

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