MY RESERVATION WAS NOT ACCEPTED and I had to pay again for the nights I stayed, the agency confirmed reservation, so I'm in process of claim right now... And, baths were dirty (pee on the toilet) when I arrived, shower sewer was blocked so the room flooded.
Service of the people is the worst... no intention at all to help and rude treat. Food is cold, bad, always the same. Many times the elevator was broke. Drinks are literally 2oz. size, I mean, was the worst hotel experience I've had in my entire life, and the rooms were 136 cuc.More