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Hotel Conde de Villanueva
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Reviews (232)
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72 - 77 of 232 reviews
Reviewed 17 September 2013 via mobile

We stayed here for four nights and were very impressed with this picturesque hotel. The room was massive and very clean. It may be dated but what in Havana isn't? It's perfectly located to explore Havana Viega and is easy enough to get anywhere else.

The staff were friendly and helpful (waiting staff could sometimes be a bit rushed) and we enjoyed the breakfast (fruit, bread, pancakes and eggs).

  • Stayed: September 2013
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2  Thank Skeniver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2013

My boyfriend and I decided to book this hotel for our 2 first nights in Havana based on the review of Lonely Planet (which turned out to be a very poor guide for Cuba).
Arriving was easy, cause it's very central in the restored part of Havana Vieja.
At the front desk the staff was very nice and enthusiastic about our arrival, but once we didn't tip them immediately after, the next day they shut their faces and made no efforts to help us (unfortunately this became very common through out our trip).
But that's one of the things you have to learn to ignore if you wanna go to Cuba.
You won't find four seasons' service and amenities there.
Having said that, the hotel is good, lots of character, feeling like a travel back in the colonial time.
The room was spacious and it was very silent (this is a part of town where cars are not allowed). I would wake up with the sound of the birds from the patio. But doesn't have a window, it has big doors you can open but it faces the aisle.
The bathroom was ok, but it was missing the shower door.
The breakfast wasn't spectacular, but none of them really are in Cuba.
They have 3 peacocks wondering around the hotel, which is nice and a very good cigar shop with helpful staff.
The building from the outside is beautiful. It's walking distant from most of relevant spots in town.

  • Stayed: August 2013, travelled as a couple
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5  Thank mvfalci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2013

Stayed at Parque Central for 3 nights then Cayo Largo for 6 nights. This Hostal was "stepping out of my comfort zone" for one night before flying home. We as a family were impressed (apart from one teenager who has been spoilt). It was beautiful - far from the formality and falseness of a chain hotel. Unique, clean, unusual and charming. I could have explored for hours - the older kids were annoyed that they had bought cheap cigars in Cayo Largo after seeing the brilliant cigar shop/museum upstairs. The cigar expert did not hassle you (unlike everywhere else in Havana) every thing was priced and you could browse without being bothered - loved the Michael Douglas photos! The breakfast was served by the most efficient waiter we had come across during our whole time in Havana - even the four teenagers remarked on how good he was. Loveley breakfast - too much bread for 2 people but enough to eat and all very tasty. Lovely atmosphere all round. Recommend for a stay for a couple of days - only gripe was miserable, grumpy female receptionist - needs to be taught how to smile to customers even though she may not feel like it !
Otherwise, all staff really nice.

Room Tip: Party had varied rooms - all unique in own way - just dated bathrooms bur very clean
  • Stayed: August 2013, travelled with family
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2  Thank eilidhmaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2013

The rooms where huge with lovely high ceilings and gave a quiet retreat in the centre of old Havana. Complete with resident peacock family (just watch you step when you come out of your room in case of a present left by them!!) Restaurant is OK, nothing superb but clean, cool and edible food!

  • Stayed: July 2013, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Cadders3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this reviewResponded 29 July 2013

Dear frinds

We want say thank you for such beautiful opinions of our service.

King regards

Commercial Manager

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Reviewed 14 July 2013

This place is like a haven- forget the grand hotels on the plaza, this hotel is a real gem. With only 9 rooms it is a boutique hotel with a very tranquil atmosphere in a beautiful setting. Our room was enormous and nicely decorated with a huge bathroom and separate changing area. The breakfast was delicious and sitting in a beautiful courtyard surrounded by plants and peacocks was a great way to eat it! The hotel allowed us to leave a lot of stuff in their storage while we were touring for a fortnight before coming back at a negligible price. Forget the best place to stay in Havana, this was our favourite accommodation in Cuba!

Stayed: June 2013, travelled as a couple
3  Thank 459SA2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComercialHCV, Director Comercial at Hotel Conde de Villanueva, responded to this reviewResponded 18 July 2013

Dear guest:

We are very grateful for you for such a sublime opinion of our hotel and our service. We are flattered and also exhorts us to continue improving our daily work.

Fraternally

Commercial Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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