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“Great choice for a stay in Havana”
5 of 5 bubbles Review of Melia Cohiba

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Melia Cohiba
Ranked #3 of 78 Hotels in Havana
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great choice for a stay in Havana”
5 of 5 bubbles Reviewed 23 July 2014

The Melia Cohiba is a lovely hotel. I stayed here for 3 days before heading to Varadero.

The lobby, dining rooms and pool are gorgeous and the staff are very professional and helpful. The location is in Vedado, not the main tourist area, but a daily shuttle bus will take you to Old Havana for free. Just be aware of when the shuttle leaves and returns and you won't have to pay for a taxi. I really liked the location personally, it was right next to the Malecon, and thus had fantastic ocean views, sea breeze, and the Malecon is a great place to hang out in the evenings. It's a quiet and more relaxing setting than being in the heart of Havana. Vedado is a nice neighbourhood for sightseeing too, there are beautiful embassies only minutes from the hotel along the Avenida Paseo, and lots of friendly locals who will be interested in talking to you.

A couple of other local spots to check out near the hotel, a couple of blocks towards Old Havana along Calle 3 is a little roadside cafeteria that has GREAT milkshakes and fruit smoothies for the equivalent of 10 cents Canadian! Perfect for a hot day, be sure to leave a little tip for the lady making it for you. There is another cafeteria in the small mall right outside of the hotel entrance where you can pick up bottled water for a great price. A nice man named Dariem works there some days, he speaks great English and can give you tips about touring in Havana. Be sure to tip him too.

My room was very nice and the hotel is so tall that the view was spectacular, I watched the sun go down over the ocean every night! The air conditioning works really well which is a relief after a hot and humid day wandering the city.

All in all I think this hotel is great and I would stay here again!

  • Stayed June 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank unoriginalname89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaCohiba, Director General at Melia Cohiba, responded to this review, 29 July 2014
Dear Mr. / Mrs. unoriginalname89,

It has been a real pleasure to read your comments about your stay at Meliá Cohiba Hotel. It satisfies us to know you took a good impression of the hotel and its facilities in general and I want to thank you for all details you offered to TripAdvisor readers.

Thank you for consider our hotel a lovely one and it is nice to know you would stay here again. Please, let us know when you decide to come back. We will be waiting for you!

Best regards,




Juan Tuñon Cifre
General Manager
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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west yorkshire
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

Whilst visiting Cuba for the first time to attend our friends wedding in Cayo Coco, 8 out 22 of us decided it would be rude not to visit Havana! We didn't have a choice of hotel due to booking the twin centre holiday through Thomas Cook. However, we were not disappointed.
Check in/check out was straight forward and whilst awaiting our departure, our bags were locked away behind reception until we needed them. This allowed us to relax by the pool and enjoy our last few hours in Havana.
The rooms are very clean and spacious and we almost had a panoramic view of the sea. The bed was comfortable with nice pillows. The bathroom was also spacious with double sinks, bath/shower and toilet. The room had large mirrored wardrobes with a safe inside and ironing board/iron.
The breakfast buffet was available every morning 7am - 10am. The buffet had plenty to offer and the fruit was so fresh, it would be cut in front of your eyes. The mango was the best I have ever tasted! One night we ate in the Italian restaurant in the hotel before going to Club Tropicana. The service was good and we enjoyed our meals.
The pool and surrounding area was gorgeous. There was plenty of space to sunbath or shelter in the shade. There is also a bar serving snacks and drinks. There were children in the pool but they were all well behaved! A BIG hello to our Brazilian friend Stephen (age 10!) who made us friendship bracelets!
I have noticed previous reviews complain about the location of Melia Cohiba but we didn't find it a problem at all. There is a free shuttle bus and plenty of taxis outside the hotel that will take you to the centre of Havana. I think a taxi cost us around 5 CUCs which about £3!
Overall I would definitely recommend this hotel. It seemed like the place to be for all age groups, it was always buzzing with a really nice atmosphere. Whilst we were there we saw a wedding reception, a birthday party and friends joined to watch the world cup.

  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank abisfab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaCohiba, Director General at Melia Cohiba, responded to this review, 23 July 2014
Dear Mr. / Mrs. Abisfab,

I’m sincerely thankful to read your comments about your stay in our Hotel. It is good to know you enjoyed of a pleasant stay with us and took a positive view of our services.

For us, it will be an honour to receive you again at Melia Cohiba, so please let us know about your next visit to La Havana.

Thanks again for all details you mentioned and best regards,




Juan Tuñon Cifre
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United Kingdom
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

Our first trip to Cuba.

This was booked through Thomas Cook and was a two centre holiday (3 nights in Havana at the Melia Cohiba and 10 nights at the Melia Peninsula Varadero) - cost was £2550

2 of us travelling, 4th July to the 19th July – Room was 1011 in the Cohiba in Havana and 2853 in Peninsula Varidero.

We had not been to Cuba before so it was virgin territory for us

We arrived in Varaderro and were transferred to Havana (2 hour transfer)
Melia Cohiba – what a fantastic hotel.
It had everything, room was fantastic (state room like with, almost a 360 degree view), Jacuzzi, two tv’s (one showing cable), free safe, iron etc.
This was a bed and breakfast option and the food was really good too. Pool area was very good, sunbeds available all throughout the day, area was clean and tidy. Definitely worthy of the 5 stars.
If there's any complaint at all we would have, it would be that its too far out of town but that's not a big problem with all the available taxis. Thank You Cohiba for an enjoyable stay and for running what we would describe as one of the best hotels we have ever visited.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank steve u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaCohiba, Director General at Melia Cohiba, responded to this review, 22 July 2014
Dear Mr. steve u,

Thank you very much for sharing with other TripAdvisor visitors your point of view regarding your stay at Meliá Cohiba Hotel and I am very glad to know you liked our Hotel and its services in general.

Regarding the location, I inform you we have a free service of a shuttle which is available to all our guests and has some frequencies at day.

Thanks to you for letting us know and we hope you choose us again on your next visit to Havana City in a near future.

Best regards,



Juan Tuñon Cifre
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, Costa Rica
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 16 July 2014

Spent here 2 nights.
Hotel staff were super friendly and welcoming. They were helpful trying to guide us through all we wanted to do and giving us tips and tricks to travel around Cuba the best way possible.
Lobby and pool area are pretty impressive. They had fresh flowers decorating the hotel and it seemed extremely clean. Lunch at the pool restaurant was pretty tasty, however service that day was a little slow even though there were only 3 tables filled.
Room was up to par. Pretty wide and with great size windows. During this time of the year it’s very hot and the a/c worked to perfection. Towels and linen were what you would expect at a Melia hotel. King size comfortable beds. Cable tv.
Breakfast service was included and quality was ok. Fruits, breads, eggs, cold cuts and cheeses. Some traditional Cuban cooking. You pick.
One weird thing. They only had a weird elongated pillow. If you wanted any other pillow you needed to order them from an a la carte menu (with extra charges).
One tiny cockroach did appear in the bathroom but other than that both the room and hotel (overall) seemed constantly clean.
We visited their Havana Café to watch the show and had a blast. Awesome performers and great staff. Dinner was just ok, I did find the packages (including cover fee and meal) a bit pricey for Cuban standards.
This hotel is located in the Vedado area a pretty safe neighborhood just a few steps away from the famous Malecon. Keep in mind It is not walking distance (under the Cuban summer sun) from the old Havana center and historic sites.

Protip: Do not get room service. Price is more than double than what you would pay at any of their restaurants.

Room Tip: Ask for ocean view or pool view so you're not stuck watching other buildings.
See more room tips
  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank RacheliuxC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaCohiba, Director General at Melia Cohiba, responded to this review, 17 July 2014
Dear Mr. / Mrs. RacheliuxC,

We have carefully read your comments about your stay in our hotel and I would like to thank you for all details you mentioned. It is nice to know your stay among us was pleasant. We will inform our staff about your words; they will be happy to read them.

On the other hand, we take note of your opinion about service at pool restaurant and also about the cockroach you found in the bathroom. In this respect, allow me to inform you our hotel maintains a strict fumigation program with good results, so it must have been a specific situation.

Once again thank you very much. I ask you to contact me on your next stay at our hotel. We will be waiting for you!

Best regards,



Juan Tuñon Cifre
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weymouth, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 16 July 2014

We stayed here on our honeymoon doing a twin resort stay in Cuba.
The Hotel isn't much to look at from the outside but it is STUNNING on the inside we were upgraded and had on the the corner suites it was beautiful with a panoramic view. the pool was small but used little by other guests so ideal!
The location of the hotel isn't great you can really just go for a walk. the only way to go any where is to book on the free shuttle bus into Havana central. (its free)
They then drop you right off by the people trying to sell you horse rides which isn't great and you cant get away from them!
Hotel restaurants were well over priced compared to anywhere else in Cuba. Only good one was the Italian.
Pop across the road to the music bar they do food and have great live music!
Couldn't fault the rooms or hotel, but rep very unhelpful considering we were there for only 3 nights/ 2 days!

Room Tip: if you can get upgraded to a suite with panoramic views it really is amazing!
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  • Stayed October 2013, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank chic_sailer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaCohiba, Director General at Melia Cohiba, responded to this review, 17 July 2014
Dear Mr. / Mrs. Chic_sailer,

Thank you very much for posting on TripAdvisor your comments about your stay at Melia Cohiba. It is a pleasure to know you chose our hotel for your honeymoon and you enjoyed of a pleasant stay among us.

I hope to have the opportunity of meet you personally, so I would like to know if you come back in the future. We will be waiting for you!

Best regards,




Juan Tuñon Cifre
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 14 July 2014

The service was great specially in the bars the service was good and Ron Añejo the best all the bartenders were super nice and sweet they make your stay very pleasant I will definitely recommend this hotel.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Isisanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaCohiba, Director General at Melia Cohiba, responded to this review, 16 July 2014
Dear Mr. / Mrs. Isisanne,

It has been a pleasure to read your very positive opinion about our Meliá Cohiba Hotel. Our staff will be glad to read it. Thank you very much for having used some of your time to share it with other TripAdvisor readers.

We would like to thank you for recommending us and we look forward to have you here soon again!

Best regards,





Juan Tuñon Cifre
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huddersfield
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 July 2014

We stayed here for three nights as part of our package deal with Thomas Cook. I had e-mailed the hotel prior to arrival asking for a high room and we got just what we asked for on the 11th floor with a view of the city out of one window and The Malecon out of the other. The room was actually a suite with separate lounge and of excellent standard.
Yes, the hotel is a short taxi ride out of old Havana but the fares for taxis, coco-taxis and even cadillacs are all quite reasonable (between 7 and 10 pesos) so don't let the travel aspect put you off.
Staff at the hotel were very good in all departments and could not do enough to assist you which we found pleasing. We dined two of our evenings at the Italian Restaurant on the second floor - again excellent service and the food was first class - the wine choice was also very good.
All in all I would not hesitate to recommend this hotel to anyone staying in Havana.

Room Tip: As previously reviewed by other visitors higher floors give better views over the city. We had no pr...
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  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank ceejays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MeliaCohiba, Director General at Melia Cohiba, responded to this review, 16 July 2014
Dear Mr. / Mrs. Ceejays,

We thank you immensely for taking the time to share your experience about your stay at our hotel and the service we provide to our guests. We are glad to know you have enjoyed your stay among us.

Regarding the location of the hotel, allow me to inform you we offer to our guests a free service of a shuttle to Old Havana, which has some frequencies at day.

On the other hand, you can be sure we extend your thanks to your staff and we hope you choose again our Hotel for your next stay.

Best regards,




Juan Tuñon Cifre
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Cohiba

Property: Melia Cohiba
Address: Ave Paseo entre 1 y 3, Havana, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Havana
#3 Romantic Hotel in Havana
#3 Luxury Hotel in Havana
#4 Family Hotel in Havana
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Melia Cohiba 5*
Number of rooms: 462
Official Description (provided by the hotel):
Privileged location in the modern Vedado district. Modern rooms with spectacular views of the ocean, city and majestic Malecon ocean drive. Buffet, gourmet, Italian and grill restaurants. Habana Café with memorabilia evoking the 1950`s. Spacious and comfortable multipurpose rooms for meetings and banquets with capacity for up to 500 persons. Executive floors with Royal Service and Business center. Lobby bar opened 24 hrs, piano bar, bar with live music and a Cuban cigar and rum sampling bar for connoisseurs. ... more   less 
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Also Known As:
Melia Cohiba Hotel Havana
Melia Hotel Havana
Melia Hotel Cohiba

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