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“Nice modern hotel”

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H10 Habana Panorama
Ranked #13 of 79 Hotels in Havana
Inverness
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Nice modern hotel”
Reviewed 7 December 2011

Stayed here for 10 nights in November, staff were very friendly and helpful. Room was spacious, and spotlessly clean. Buffet breakfast had a good selection to choose from though the overall food quality was poor, as I found in most of Havana. Dinner is also a buffet and again the food qual;ity was very poor.

Room Tip: They have a non smoking floor.
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  • Stayed November 2011, travelled with friends
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Helpful?
2 Thank Brown55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (121)
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Peterborough, United Kingdom
Level 4 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 December 2011

Stayed here with Thomas Cook as part of their overnight Havana excursion that included the Tropicana (that is only 10 minutes away).

First impressions other public areas are really good, very clean, modern and well maintained. However their appears to be significant damp / water damage in the corridors around the bedrooms. The lifts had a life of their own and regularly did not stop on our floor and when trying to use the stairs, the doors on the lower floors were LOCKED from the outside so we could not get out.

The quality of the food in the buffet was alot lower than our own AI hotel in Cayo Coco, with the grills dirty and the choice not great. Also no free water available with dinner.

The room had a leak into the bath from the room above and it made the room smell musty plus the smell of stale smoke was not nice.

But, for one night, it served its purpose.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rickster0812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ipswich, England
Level 6 Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 2 December 2011

We stayed at this hotel November 2011 for two nights as part of an organised trip from Cayo Coco.
Very modern fronted hotel which was much to our surprise and delight.
Lovely entrance lobby and lobby bar serving average Pina Coloada's - visit the Nacianol for the real deal on this drink - yummy!
We were located on the 3rd floor with a side view of the sea and of the road - the road is quiet with little traffic other than coaches to the hotel.
The buffet breakfast and dinner were both good with good variety, however we did see a cockroach on the floor under the food serving area - eek!
Our room was spacious and clean. Very good powerful shower with plenty of hot water and toileteries.
Try the lobby bar on the 11th floor - seems to be a hidden gem with a good pianoist in the evenings.
We loved Havana - everything about the city was charming.

  • Stayed November 2011, travelled as a couple
    • Value
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Helpful?
1 Thank JoCollinsipswich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gainesville
Level 6 Contributor
114 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 24 November 2011

Cubana air oversold our flight from Havana to Nassau and put us up here for two nights until their next flight out. The Front Desk staff were warm and welcoming. When the Clerk saw our US passports she reached out and grabbed our hands saying "thank you for coming to Cuba." It was a great start to our stay at this hotel. Rooms were large and comfortable. Ours had a view of the Gulf of Mexico. Meals were good in both the Cuban restaurant which was open for lunch and in the Buffet which was open for breakfast and dinner. We loved the Lobby Bar where we drank many Mojitos and Cafes con Leche. One night during our stay they had a lovely string quartet playing and on another they had a very good Cuban musical group playing. The pool was nice as well although we primarily used it after hours to talk and smoke Cuban cigars. Staff were all friendly and helpful.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PWCMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 November 2011

I was looking for a good location with a good value for money, H10 Habana Panorama did it

Room Tip: Use the free shuttle to old Havana, four departures per day
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  • Stayed November 2011, travelled solo
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Helpful?
2 Thank BudFoxatwallstreet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 October 2011

We stayed here for one night as part of an overnight excursion with First Choice. It was awful and I am truly grateful we were only there for the one night. The room was musty and smelt of stale smoke and the bathroom celiing had holes in it (which I didn't want to look too closely at).The restaurant had birds inside flying round and the food itself was awful. Prison slop springs to mind.
The hotel lacked any atmosphere whatsoever and was all in all a rather soul destroying place and one where you'd go to bed with your socks on if it wasn't so hot!

Room Tip: Don't choose one here
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  • Stayed October 2011, travelled with friends
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Helpful?
3 Thank EJC82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
H10habana, Director General at H10 Habana Panorama, responded to this review, 4 November 2011
Dear guest,

Thank you for writing your comments on tripadvisor. Our staff work very hard to make your stay comfortable, unfortunately in your case, we apologize for all the inconveniences that you may had during your stay. We would like to inform you that this hotel is now recently under the administration of H10 Hotels and that we are in process to higher our standard levels in order to achieve the well-known service of our hotel chain. Hotel rooms, lobby area and other main facilities are being renovated in order to guarantee our guests maximum satisfaction and maximum comfort. We hope you will be able to give us a second change so you can experience all these changes by yourself.

Kind regards,
H10 Habana Panorama Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about H10 Habana Panorama

Property: H10 Habana Panorama
Address: 3rd Ave and 70th St, Havana, Cuba
Phone Number:
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Havana
#7 Best Value Hotel in Havana
#12 Luxury Hotel in Havana
Price Range (Based on Average Rates): ££
Hotel Class:4 star — H10 Habana Panorama 4*
Number of rooms: 317
Official Description (provided by the hotel):
The H10 Habana Panorama hotel is a modern four-star hotel, a reference in the Cuban capital thanks to its stunning architectural design and preferential location facing the sea in the Miramar residential area, where most of the city's embassies, commercial companies and business centres are located. Among other services, the hotel has 3 restaurants, 4 bars, one swimming pool for adults and one for children, Exclusive Privilege rooms & Suites and 3 meeting rooms. The hotel also provides a free shuttle service to the Old Havana. Honeymooners will get a Free room upgrade. ... more   less 
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Also Known As:
h10 Habana Panorama Hotel Havana
Oasis Panorama Havana
Oasis Panorama Hotel Havana

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