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“No balcony!”

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H10 Habana Panorama
Ranked #12 of 79 Hotels in Havana
Salen, Sweden
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“No balcony!”
Reviewed 4 June 2014

It was a nice hotel, but It doesnt had balconies, that was a minus.
It was clean, and helpful hotelstaff.
It had many good restaurants and much to choose for breakfast. You can sit booth inside and outside.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Josefine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benedicto A, General Manager at H10 Habana Panorama, responded to this review, 9 June 2014
Hola Josefine. On behalf of the management and the staff of our hotel H10 habana panorama we thank you very much for taking part of your time and write this review. Your comments are very important to us. And we really appreciate them. We will continue working to offer better services and facilities to all our guests.
We are very glad to know that you liked the restaurants and that you found many chooses in our breakfast.

Once again thank you
.
I hope that have the opportunity to thak you personally in your next trip to Havana.

Best Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,599 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (120)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
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  • Swedish first
  • Turkish first
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English first
Woodbridge, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 June 2014

Thank you very much for the time we spent at the hotel. The service was excellent from Elaine who works at reception. She was very knowledgable, polite, and accommodative to the group of scuba divers from Canada. Receptionists were very helpful. We hope to see you again Elaine next year.

From Aquarius Scuba Diving Centre Inc. Canada
Mark Paszyn

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jackie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benedicto A, Director General at H10 Habana Panorama, responded to this review, 8 June 2014
.Hola Mark. We have to thank you for writing you experience on this web site. It a real pleasure for all of us to know that you were satisfied with our services in the hotel. Receive a special thanks from Elaine, she is very grateful, because you mentioned her on your review.
We are looking forward to see you in your next visit, to thanks you personally.

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prudhoe, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 May 2014

We stayed at this hotel for 2 nights in January 2014. While the check-in took a while we were served a fruit cocktail which was very nice. Our room was quite nice and it was clean. The bar area was comfortable and clean. The selection of food in the restaurant was ok but unfortunately we never got a hot meal, it was just luke warm at best. The staff were very nice and courteous. Overall, the hotel was ok. If the food had of been better we would have rated it a 4 star.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benedicto A, Director General at H10 Habana Panorama, responded to this review, 3 June 2014
Hola David. On behalf of the management and the staff of our hotel H10 Habana panorama we thank you very much for taking part of your time and write this review. Your comments and suggestions are very important to us.
We appreciate your comments, regarding the rooms, cleanliness bar services, the staff. Your comment regarding the hot meal, have been taken into consideration and we have taken all the necessary measure to avoid that a situation like that happen again.

Once again we thank you for your precious time and your comments and suggestions.

Best Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zürich
Level Contributor
47 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 24 May 2014

My husband and I have been staying quarterly at Panorama Hotel. We noticed a couple of pleasant upgrades in recent times, in addition to improved room cleaning. The service at the front desk is good and appreciated. Moreover, we would like to praise Dany’s services (Customer Care Service).

While in Havana, we normally book trips and hotel accommodation with Mileyris from Gaviota Tour, whose availability and services by explaining the different options and giving excellent advice is very much appreciated.

Despite the distance to Old Havana, there's a free shuttle bus 3 times a day from and to the hotel to Old Havana.

We’ll surely be back.

Room Tip: Upper floors towards northern side
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChrisTobias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benedicto A, Director General at H10 Habana Panorama, responded to this review, 2 June 2014
Hola Chris. On behalf of the management and the staff of or hotel H10 Habana panorama we thank you very much for taking part of your time and write this review. Thanks for your comments about the pleasant upgrades you have notices in the hotel and your comments regarding the cleanliness, the services at the front desk. Receive a special thanks from Dany, she appreciate the fact that you remember her and mentions her in this comments and Mileyris also thank you very much.

I hope to get the opportunity to thank you personally during your next trip to Habana.

Best Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
80 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 15 May 2014 via mobile

This is a very good hotel in general, needs a lot of improvements, but now is comfortable, nicely managed. This hotel has the most beatiful views in Habana, if you go at sunset to the 11th floor for a drink or coffee, you'll die with the view. The swimming pool is spectacular, recently renewed.
Panorama has the best internet connection in Habana. Love this place

Stayed April 2014, travelled with friends
Helpful?
1 Thank Chaserr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benedicto A, Director General at H10 Habana Panorama, responded to this review, 22 May 2014
On behalf of the management and the staff of our hotel H10 Habana panorama we thank you very much for taking part of your time and write this review, thank you for your comments about our swimming pool, our piano bar at the 11th floor and the beautiful view we have from that place. We are glad to know that the internet Access was useful to you.
Once again thank you for dedicating time to write this review.

Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose, Costa Rica
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 14 May 2014

The hotel is definitely nice and comfortable, and for the price is definitely one of the best options.
Something to take into account is that every place of interest is a taxi away, so if that's an inconvenience, this isn't the place for you, also you should take that into account when building your budget.
The food on the restaurants is average at most, and the prices are high in comparison to most restaurants in the area.
Wifi cost is about $6 per hour.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alex_Paxi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benedicto A, Director General at H10 Habana Panorama, responded to this review, 20 May 2014
Hola Alexander. On behalf of the staff and the management of our hotel H10 Habana panorama we thank you very much for taking part of your time and write this review. We really appreciate the fact that you qualify our hotel as one of the best options.
In your next visit you can also take advantage of the free transfer we offer to Habana vieja, we offer it for free several times a day.
Regarding the price at the restaurant we offering different options. Specialty restaurant, buffet restaurant and cafeteria we very competitive prices to choose depending on every one budget..
Once again thank you very much for your comments.

Best Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Livingston, Montana
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 May 2014

We have stayed at the Panorama numerous times while in Havana. When the H-10 hotels took it over they did a nice job remodeling the hotel and now it is even better. The location, right on the sea in Miramar is spectacular as are the views from the upper rooms. Service is quick and everyone seems to have a smile on their face. Many Europeans stay at the Panorama mainly because it is a good value for the money. The Melia Habana, which we have stayed at many times in the past is only two blocks away, but nearly twice as expensive!

The wi-fi is terrific at the Panorama - as fast as it gets in Cuba or anywhere else. We have found that by paying a little extra you can stay in one of the Privilege Rooms on the top 3 floors. This allows you to utilize this beautiful dining room on the top floor (11th floor) for a very private breakfast. The view of the sea is beautiful and you can look back the other way and see all of Havana.

Although the Panorama is out in Miramar, it is easy to get into Old Havana. Cab rides are never more than 10-15 CUC and there are free shuttle buses at certain times too, but you have to ask about these at the front desk. It is only a 10-15 minute taxi ride into Old Havana so we often just took a taxi.

The restaurants right there in the Panorama are excellent and inexpensive. A very nice breakfast is included with the price of the room and it is especially pleasant to have breakfast in the Privilege dining room with such a stunning view of the sea. Other guests can arrange to eat in the Priviege room for dinner and this is nice too.

We found that there is a very good salon in the Panorama, where my wife had her hair done several times, and I actually got a very good haircut.

In addition there is a good rental car company there, where we have rented cars at less than what we paid in other hotels. The cars were excellent too - Renault and Peugeot mostly with some Chinese cars that were not that bad either. Rental cars ran about $80 a day with everything.

The Panorama Privilege Room was so nice that we actually had our wedding there on April 8th, 2014. The management went all out to insure that we all had a great time. We did this just before the normal evening dinner so the gal that always is there playing the piano was on hand to play for us. It was wonderful. Then our whole wedding group stayed on for dinner and we had a wonderful time with lots of succulent appetizers they made up special for our group.

We'll be back, that's for sure.

Room Tip: Get one of the Privilege Rooms for just a little more money, then you can utilize the private dinin...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank George A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benedicto A, Director General at H10 Habana Panorama, responded to this review, 19 May 2014
Hola George. On behalf of the management and the staff of our hotel H10 Habana panorama we thank you very much for taking part of your time and write this review, We are really glad to know that you have enjoyed your stay with us. We really appreciate your comments, about our services and facilities and we want to let you know that your comments encouraged us to continue doing our best to offer the best services possible to our guests, every day.

Once again, on behalf of all the employees of our hotel. Thank you very much.

Best Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about H10 Habana Panorama

Property: H10 Habana Panorama
Address: 3rd Ave and 70th St, Havana, Cuba
Phone Number:
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Havana
#6 Best Value Hotel in Havana
#12 Luxury Hotel in Havana
Price Range (Based on Average Rates): ££
Hotel Class:4 star — H10 Habana Panorama 4*
Number of rooms: 317
Official Description (provided by the hotel):
The H10 Habana Panorama hotel is a modern four-star hotel, a reference in the Cuban capital thanks to its stunning architectural design and preferential location facing the sea in the Miramar residential area, where most of the city's embassies, commercial companies and business centres are located. Among other services, the hotel has 3 restaurants, 4 bars, one swimming pool for adults and one for children, Exclusive Privilege rooms & Suites and 3 meeting rooms. The hotel also provides a free shuttle service to the Old Havana. Honeymooners will get a Free room upgrade. ... more   less 
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Also Known As:
h10 Habana Panorama Hotel Havana
Oasis Panorama Havana
Oasis Panorama Hotel Havana

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