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“Not the best start to a holiday...”
Review of Hotel El Bosque

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Hotel El Bosque
Ranked #49 of 79 Hotels in Havana
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Not the best start to a holiday...”
Reviewed 2 May 2011

Cleanliness and hygiene standard about the worst I have ever experienced... Our room was on the margins at check in, which was just past midnight and was not cleaned at all for our three night stay... Bathroom sink was blocked and shower basin leaked all over the bathroom... The hotel very reluctantly and begrudgingly change our room on the last night after a very protracted and unecessarily long complaint... No apology received, by the way! One wonders how the 3 star rating was attained... Not one I would be recommending in a hurry...

On the plus side, we did have an excellent rest of the holiday... Varadero was really good... Trinidad, even better!!...

If Trinidad of interest find Hostal Las Margaritas... Excellent for money!!

Room Tip: If Trinidad of interest find Hostal Las Margaritas
See more room tips
  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Edosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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123 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
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English first
London, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 May 2011

I would NOT recommend this hotel to anyone!!!
Dirty!!!! the room was not cleaned a single time during 3 day stay at this hotel. Everything is falling apart and no one cares....I understand that the country is poor but at least to mop the floor and clean the bathroom IS possible....I am not talking about luxury, this hotel is lacking even basic hygiene standard.
Plus it's quite far from the city centre.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Voronets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Havana hotels

Guilford, Vermont
Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 26 April 2011

After reading reviews, I reserved and stayed at El Bosque my first two nights in Havana. El Bosque is away from the hurly-burly of Habana Vieja and the Vedado, tucked away in the upscale neighborhood of Kohly, just across the Almendares River from the Vedado. The staff was courteous and knowledgable, the room clean, with nice local views from my balcony, and the on-site restaurant fine for breakfast. I never had to wait to use one of the three computers, each in its own private booth, just off the lobby. Never got to use the pool, as I spent most days at my friends' home out in San Augustin, but it looked inviting. In October, the place was very quiet, with only about half the rooms occupied. Although the hotel is a bit down-at-the-heels and in need of a good rehab, nevertheless, it was fine for me, and up to three-star standards. If not pressed for time, it was a pleasant walk to La Rampa and other centers of action in the Vedado, and only a short walk to catch my bus to the western suburbs. The price was very good--for as much as you'd pay for a second- or thrid-rate motel where I live, here in Vermont.

  • Stayed October 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank eastmagicmountainman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver
Level Contributor
67 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 6 February 2009

Several of the photos shown for this hotel are actually Hotel Kohly, which is about 10 minutes walk away. In particular, all the pool photos are from Hotel Kohly. Hotel El Bosque does not have a pool of its own, but guests here can use the pool at Club Almendares, a short hike down the hill from Hotel El Bosque.

Stayed January 2009
Helpful?
4 Thank Glenn22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuma
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 January 2009

Note that several of the reviews on this page are for Hotel Kohly, not for Hotel El Bosque. The two hotels are near each other and owned by the same company. I've never stayed at the Hotel Kohly but I heard that it's not good.

I've stayed at the Hotel El Bosque twice, and was pleased both stays. The rooms were clean, the beds comfortable (unusual in Cuba!) and the staff was friendly and helpful. They all spoke English. It's close to the Viazul bus station, the neighborhood is quiet and safe, and you're on the river, which is a big tropical park, so you breathe clean air. The prices are reasonable. Best of all, IMHO, it doesn't feel like you're in Havana. It feels like the countryside. Of course, if you want nightlife and jiniteras, this isn't the hotel for you.

My complaints? The outdoor bar had loud music until after midnight, but after that it was as quiet. Also one night the hotel was full and all the phone lines were busy, so I couldn't make a call.

  • Stayed November 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
6 Thank Chapayev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RG7
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 January 2009

I stayed at this hotel for a total of 3 nights with my family on an Explore Family tour. The hotel is ok in some ways for a budget hotel. However, it is dirty, the bathrooms were unclean, the room fridges either smelt horrible when they worked & the walls were mouldly. On the plus side the beds were very comfortable & the rooms had air conditioners, which worked to a fashion.

The swimming pool & surrounding areas are nice. The water is very cold at this time of year. The main areas of the hotel are fair. There were noticeably a small number of prostitutes walking the hotel each evening, but this was not a problem.

Take earplugs. The music in the bar blares out every evening until 1am, even though the bar is invariably almost empty. The next door Italian restaurant/snack bar is cheap & the food edible (with the possible exception of what seemed to be deep fried pizzas!). The hotel breakfast is well documented in other reviews!

The hotel s a long way out from Havanna Vieja (30min taxi ride) but the fares are cheap by Western standards. The local area of Kohly is reasonably upmarket & safe.

Explore usually make good value choices on their hotels. The rest of the hotels we stayed in were good or excellent. I assume they chose this hotel because of the swimming pool, as there is not much else to recommend it.

  • Liked — beds
  • Disliked — cleanliness
  • Stayed January 2009, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank paul w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 November 2008

It comes down to how much you paid for your trip. I had a good deal so I took it. I only stayed there for 2 days and used the room as a storage for my luggage. Water is cold, bathroom if filthy. The neighborhood is, you can take taxi pirata from the hotel, around 4-5 CUC to get to Central Havana. The city is full of them, they are cheap and safe just make sure to make deal before and always have exact change to give him. There is one taxi pirata outside all the time, it's a red Lada. He has some one working at the hotel so the allow him to be there but he tends to be more expensive.
You can bring outside "visitor" for 20CUC witch you pay to the security.
The exchange rate is very bad, better go to the bank or change it at the airport. You can rent a safety box for 2CUC per day.
The breakfast is good with large selection.
The place is full of regular Cubans that come there to enjoy the pool for small fee. During those 2 days I noticed that night staff (including the night manager) has the tendency to try suck you in to buying them beer, bottle of rum. I don't care about any of that but I just don't like if someone thinks he can take you for a ride.
I will not stay there again only because of the water....I hate cold water.

  • Stayed November 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank AndyTo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel El Bosque

Property: Hotel El Bosque
Address: 28A e/ 49A y 49C | Reparto Kohly Municipio Playa, Havana, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #49 of 79 Hotels in Havana
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel El Bosque 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
El Bosque Hotel
El Bosque Havana

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