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“Fabulous hotel with great view of Malecon”
Review of Hotel Terral

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Hotel Terral
Ranked #7 of 79 Hotels in Havana
Singapore, Singapore
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Fabulous hotel with great view of Malecon”
Reviewed 6 July 2014

Hotel was clean and comfortable with nice and friendly staff and great breakfast. The only disappointment was the water heater broke down on our last night of stay, we were told that other guest were being upgraded to a five star hotel in town, but since it was our last day so we choose to stay. Thank god it was a summer and weather is hot so it does not really affect us much.

Room Tip: Corner room is bigger.
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  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank YingL9690
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Whitley Bay, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 28 June 2014

We stayed here for 3 nights while visiting Havana. The hotel is located on the Malceon, its about a 15-20 minute walk from Old Havana.
The rooms are massive all with a sea views and really comfortable. The staff are so friendly and helpful, they helped us organise Taxis, advised us on the best places to go in havana.
We had breakfast a the hotel every morning, there is a really good choice and its all delicious, we even ate in the small restaurant on our fist night as we were too tired to go explore. The food was beautiful and the Cocktails the best I've tasted in a long time.
I couldn't recommend this Hotel enough, if your staying in Havana its great place to stay, we will be back for sure.
Big thank you to all the staff.

Room Tip: All rooms have a sea view, try for the higher floors so you have a better view down the Malceon.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lee G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, United Kingdom
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 26 June 2014

Stayed here with my husband for 4 nights during the first week in may 2014 and we loved our stay! Its a small boutique hotel with only 15 rooms that all have sea view rooms. The hotel is along the Malecon and have amazing views of thr ocean. The room was really big, with a lovely balcony that you could sit out on and enjoy a drink. The bed was massive and extremely comfortable. The bathroom was also really big and nice and clean.

The staff at the hotel are all really friendly and helpful, and gave us recommendations for restaurants and rang ahead to make bookings. We had breakfast included which was amazing! There was so much choice, which lots of fresh fruit and smoothies, eggs anyway you liked, pancakes, warm crusty rolls and meats. You can order as much breakfast as you like and it's all cooked fresh, made to order. The breakfast was served in the hotels restaurant, which is quite small but the menu is great, again a lot of choice and the portion sizes were really big.

The location of the hotel is on the Malecon, and you can walk quite easily to the old town within about 15/20 minutes. The taxi's are really cheap, about 5 CUC which is about £3, to the old town and there is also a hop on hop off open top tour bus that goes all around Havana for 5 CUC, which stops further up from the hotel, it is well worth getting this tour bus.

We did an excursion to Vinales, which is well worth it and I would recommend doing this. It's a whole day trip to the west part of Cuba, to the valley and caves. Lunch is also included on this trip.

We also went to Club Tropicana, which is worth going to. It's quite pricey but you can't go to Havana and not go to Club Tropicana - the show is amazing!

I'd recommend exchanging some money at the airport in Havana, as you'll get a much better rate compared to your hotel. Other places to exchange money would be at the Cadeca (bank).

Gluten friendly restaurants in Havana include:
Los Nardos – Traditional home cooked Cuban food
Casa Migles – Cuban Swedish restaurant
Havana Queens – Cuban food plus live music and dancing
Hotel Terral Restaurant – small restaurant within the hotel, but the food is great
Parque Central Hotel – rooftop restaurant, food is ok but the views are amazing

I would definitely recommend this hotel and would stay here again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank GlutenFreeWife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Level 4 Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 22 June 2014

Stayed in the suite, and my wife and me were just "wow" when we entered into the room and opened the window. Perfect view of Mexican Gulf, and it's soooo nice to have a glass of wine and some cigars on the roof top. Everything is perfect, the food was great, the service was great, yet one thing did irritate us about the supply of hot water. Can you imagine to have cold water bath for most of the time in your stay? Guess it's some temporary problem. Anyway, other than that, it's a highly-recommended one for the visitors

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank Jack H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level 6 Contributor
99 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 15 June 2014

Booked for 3 nights, booked in day one and stayed in for dinner the first night, well worth it i had the beef and it was spot on my husband had the paella which was massive, the cocktails were the best we had in cuba real cocktails made properly,
Rooms do need attention but they are massive and you never stay in them,they are clean and have the best staff so that is important, breakfast was good and different,

But be careful as i was mugged in the street not far from the hotel, so please either walk the malecon on the sea side of the road or get a little yellow taxi from hotel they will order you one and you can get one back from the square in town 5 cuc worth it wish i had,

But we did venture down some of the side streets and now i know i would not of done this the one i had my necklace taken from was the busy one not even a quiet one PLEASE ENJOY BUT BE SAFE

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank wendy4650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bolton, United Kingdom
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 June 2014 via mobile

We stayed here for 4 nights, and I can't fault it, the staff were so lovely and helpful, we up graded to a suite which was fabulous and a lovely treat at the start of our holiday in Cuba, we had a full day of heavy rain on arrival but no trouble getting a taxi outside, just wave one down it was 5- 6 CUC to the edge of the old town.
It's a lovely walk down the Malecon if the weather is good, we visited the flea markets and we also walked the other direction and visited a general market.
There are two cafe bars and a local bar within a 5 min walk, personally I'd go right and visit the first one, the local one right liked to over charge so we left that one alone.
Back to the hotel, the food was fab and a good selection, try the banana chips they are delish, we had the Terral breakfast most days, but the chef is happy to knock up whatever you fancy, all the staff were lovely and chatty we did have a good laugh at dinner with them.
Just go and enjoy yourself, if you like a quieter night after a busy day it's perfect, I'm a very light sleeper but the traffic didn't bother me, and some other reviews are quite negative but we thoroughly enjoyed it..... It's what you make it really :)

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Kathryn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
Level 6 Contributor
164 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 227 helpful votes
Reviewed 30 May 2014

I had the opportunity through work to stay at Terral, The hotel is fairly new but is already starting to show signs of aging. Rooms are large, Beds are fairly comfortable, Water pressure is good. The hotel has a lobby bar in it's lobby which also is its restaurant. It's fairly nice and cozy but dies off quite early in the evenings. I felt the hotel really had no "Life" . The included breakfast was fantastic. Service was also stellar!

A recommendable option for 1 or 2 nights. I wouldn't recommend for stays beyond 2 nights as it will get quite boring.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank simplycuba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Terral

Property: Hotel Terral
Address: Malecon | Malecon Esquina a Lealtad, Havana 10100, Cuba
Region: Caribbean > Cuba > Ciudad de la Habana Province > Havana
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites
Hotel Style:
Ranked #7 of 79 Hotels in Havana
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Terral 4*
Number of rooms: 14
Official Description (provided by the hotel):
Terral Hotel is the first hotel of the Habaguanex s.A. Company located in Malecon Habanero. It is described as an urban hotel, modern and avant-garde design. The decoration of the building was conducted by a group of Cuban artisans, using black wood as primary and predominant element. Environments have been recreated with motifs of nature and movement; boxes of lights with images of mangroves, rivers funds, fish lamps and more, make the lobby space undoubtedly unique. ... more   less 
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