We stayed 3 nights and had a room on the 7th floor. It was spacious, clean, well fitted and with a great view across the square. The chambermaids were efficient and the staff on the front desk were ok. The rooftop bar has a lovely setting overlooking the Havana skyline and the staff there were really good.
However we had a really bad experience when we had lunch in the Anacaona bar. The food was poor and we were served by the rudest waiter I have ever met. The service at breakfast was also very patchy.
Overall the hotel was fine but we had friends staying in the Iberostar Parque Central. We had dinner there and the food was very good, the staff were fantastic and their room was much better. It's also slightly closer to the main areas of interest so I would recommend you stay there rather than at the Saratoga.
- Official Description (provided by the hotel):
- Hotel Saratoga best pool roof top view in Havana, 5 star Luxury, 96 rooms and WIFI free. ... more less
- Reservation Options:
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- Also Known As:
- Saratoga Hotel Havana