I read other reviews about this hotel before making my reservation. I wanted to avoid rooms without a window. I told my agent to book a room above ground floor (I thought windowless rooms are all on ground floor) but it turned out second floor has windowless rooms too. Our group got one room without window and another with windows looking into court yard. The staff said the hotel was fully booked and they couldn't move me to another room for the night but they would the following day when someone checked out, which they did. The staff are friendly. The security and door men all tried to sell you cigars, but they don't hassle and respect your choice of not dealing with them.
The hardware of the hotel is modest. My bed has a broken mattress on one end. The shower in our room has annoying flow with uneven spray. But that's more or less expected as some other reviewers noted.
Nonetheless I found the hotel is appealing. The building is an old grand solid architecture full of aesthetic details. Just sitting in the court yard is a pleasure. The location is awesome. 10 minutes walk to Capitalio and 10 mins walk to San Francisco SQ. It feels very safe in the neighbourhood.
One thing I feel the hotel is badly missing is a nice lounge. The lounge is dark and hidden and the seats do not seem to be comfortable.
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- Also Known As:
- Palacio o`Farrill Hotel Havana
- Palacio o Farrill Havana